My experience with a repost payment in place of deposit, was quite smooth as it saves me extra cash which I could use in furnishing my new home. Also the service provided through the process was excel... See more
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Reviews shaping this summary
This is a fantastic way for people like my daughter who can't afford to move because of huge deposits that landlords want, so to being able to do the Reposit means she can now move & is now up to whe... See more
This is our first time using Reposit and it was a big help not to have to fork out for a massive deposit, using Reposit actually made our move feasible! I'm a little sceptical of how the move out will... See more
Company replied
Reposit was straightforward and easy to use. It saved me from having to pay a much higher deposit upfront, which has been a big help given the current cost of living. A really useful service that take... See more
Company replied
Company details
- #163 of 230 best companies in Insurance agency
About Reposit
Written by the company
Reposit is the UK's best deposit alternative provider.
We provide better value for tenants, more cover for landlords and a smoother tenancy deposit process for letting agents.
We've been revolutionising rentals since 2016 and work with hundreds of letting agents to provide thousands of deposit alternatives to landlords and tenants.
As the cost of renting continues to increase in the UK, tenants are faced with cash rental deposits that are simply unaffordable. whilst landlords find themselves with charges or rent arrears that go beyond the typical 5 weeks rent.
Reposit solves both challenges for tenants and landlords alike. Tenants pay a non-refundable fee of just one week's rent* whilst landlords are covered up to 8 weeks in the even of damages or rent arrears.
Our product is insurance-backed and we're regulated by the FCA and protected by the FSCS, so landlords can be completely comfortable that their payouts are protected.
Whether you're an agent, landlord or tenant you can get in touch with us today to find out more.
*Subject to a minimum of £150 Reposit For Agents Reposit For Landlords Reposit For Tenants
Contact info
128 City Road, EC1V 2NX, London, United Kingdom
- hello@reposit.co.uk
- reposit.co.uk
Goodbye, tenancy deposits
4.5
Excellent
3k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from Reposit
Hi Paul, Thank you for the 5 star review!
Excellent service from Olivia
I had been in communication with Olivia from Customer Support. She was incredibly helpful and answered all questions I had quickly and, with this being my first time dealing with Reposit, made the whole process very clear and easy. Brilliant service.
22 July 2026
Unprompted review
Reply from Reposit
Hi Sean, We’re happy to hear our team’s support was helpful and efficient, thank you for the review!
Reply from Reposit
Hi Favour, This is great to hear, thank you for the review!
Reply from Reposit
Hi Adebayo, Thanks for taking the time to leave a review!
Reply from Reposit
Hi there,
Thank you for sharing your thoughts, if you would like to get in touch with hello@reposit.co.uk to tell us what we can do to make your experience 5* we’d be happy to hear from you!
They got the move in date wrong and…
They got the move in date wrong and then all the info after that was wrong
20 July 2026
Reply from Reposit
Hi Lyds,
Thank you for taking the time to share your feedback. While we value all reviews relating to our service, it appears your comments refer to your tenancy which is not managed by Reposit.
If your experience relates to another company, such as your letting agent, we recommend leaving your review on their TrustPilot page. You can find instructions on how to move your review here: https://help.trustpilot.com/s/article/Edit-or-delete-your-review?language=en_US
Alternatively, if your review was intended to reflect your experience with Reposit, we’d welcome you to amend it accordingly.
Kind regards,
Reposit Customer Support Team
Reply from Reposit
Hi Dov,
Thank you for this review, we're happy to hear you've had a great experience with Reposit!
Reply from Reposit
Hi Josefina,
Thank you for leaving this review!
Don't really know much about them
Don't really know much about them. First time renting and didn't know much about how it works. Didn't appreciate the constant e mails telling us our tenancy was at risk of being terminated before it had even began. Maybe taking time out to explain how it works a bit clearer.
21 July 2026
Reply from Reposit
Hi Elaine,
Thank you for your feedback, we're sorry to hear our emails caused concern prior to you moving in, these emails are sent automatically to make sure everything is in place before the tenancy begins and to avoid any delays to your move-in.
Should you have any further questions on your Reposit, please don't hesitate to reach out to our Customer Support Team - hello@reposit.co.uk.
Reply from Reposit
Hi Asa,
Thank you for taking the time to leave your review. We're sorry to hear you were frustrated with your experience.
We can see that you initially contacted us by email and received a response the same afternoon, before also speaking with our team via live chat to investigate the payment issue further.
Our team identified that the payment was failing due to a 3D Secure authentication issue and worked through a number of troubleshooting steps with you. When those didn't resolve the issue, we explained the available alternatives and suggested contacting your letting agent to discuss other payment options.
We are glad to see that this was finally resolved with your bank and you were able to proceed with your Reposit.
We're sorry that we weren't able to resolve this for you on the day, and we appreciate how frustrating payment authentication issues can be. We value your feedback and wish you all the best with your tenancy.
Kind Regards
Reposit Customer Support Team
It was easy to pay online and they let…
It was easy to pay online and they let me know when my reposit is active.
17 July 2026
Reply from Reposit
Hi Asibor, Thank you for taking the time to share your experience!
Neat alternative to traditional large rent deposits
Firstly I like the fact that Reposit contact you well in advance if you're tenancy is soon to expire.
I also like Thier quick E mail response to any questions or issues you might have,
Overall I like the Reposit scheme doing away with a traditional large rent deposit, and replacing it with a small non refundable deposit
I can recommend Reposit company yes .
22 July 2026
Unprompted review
Reply from Reposit
Hi Anthony, Thank you for taking the time to share your experience!
If you would like to get in touch with hello@reposit.co.uk to tell us what we can do to make your experience 5* we’d be happy to hear from you.
Reply from Reposit
Hi Ignacy, Thank you for the review!
Excellent Response to Query Raised
I raised a query which was responded to promptly.
That said, I am still waiting for Reposit to settle unpaid rent after our tenant moved out without paying the last two months rent.
Watch this space !
20 July 2026
Unprompted review
Reply from Reposit
Hi Jeff, Thanks for leaving a review, we’re glad to hear our team responded quickly! We're confident you should receive a payout shortly, but reach back out to hello@resposit.co.uk if you want an update.
Not enough payment options
Wasn't given an option on how to split the cost of the reposit between two applicants. Should have been an option on who is to pay and how much their split is. Instead it was divided 50/50 putting my partner into a difficult position and I wasn't allowed to pay her half.
19 July 2026
Reply from Reposit
Hi Colin,
Thank you for taking the time to leave your review and for sharing your feedback.
We're sorry to hear that your experience with splitting the Reposit fee wasn't as straightforward as you expected. Currently, where there are joint tenants, the fee is typically divided equally between all applicants, and individual payment amounts can't be amended once the tenancy has been set up. We appreciate that this may not suit every household arrangement and understand how this could have caused difficulties for you and your partner.
We value your feedback, as it helps us identify areas where we can improve our service. If you'd like to discuss your experience further, please don't hesitate to get in touch with our team—we'd be happy to hear from you.
Kind Regards
Reposit Customer Support Team
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