Reprise Financial Reviews 

25,905
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 7,307 reviews, reviewers overwhelmingly had a great experience with this company and felt truly supported throughout their financial journey. Customers frequently praise the staff for being exceptionally helpful, polite, and professional throughout the entire loan process from beginning to end. People often note the fast payouts, easy application procedures, and knowledgeable agents who make everything simple, pleasant, and completely stress-free. Some reviewers were not happy with the communication, mentioning that different customer service representatives provided conflicting information and unorganized support during interactions. A few people also noted frustrating difficulties with delayed funds arriving in their bank accounts or unexpected high interest loan terms.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their professional, courteous, and... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the knowledgeable,... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the application process... See more

Service

Consumers find service to be positive, highlighting fast and easy assistance that helps them secure loans... See more

Payment

Customers expressed satisfaction and appreciation regarding the payment process, frequently highlighting fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everyone was courteous and polite and answered all my inquiries regarding my loan. Even though my credit score was a little low Reprise approved my loan with an adequate interest rate.

Company replied

Rated 5 out of 5 stars

It is never an easy feat to declare you need financial help, but every single interaction I have had with every staff member here has been a delight and not an ounce of judgment given. I can say that... See more

Company replied

Rated 5 out of 5 stars

The application was easy to follow When I needed help with the photo a very nice staff was there to help me. They were knowledgeable professtional They even reseach for me how to qualify for a few... See more

Company replied

Rated 5 out of 5 stars

At first I was not happy, due to the problem with logging in. After speaking with the Fifth person to correct the issue, they gave me the direct email address to email all my documents! The very next... See more

Company replied


Company details

  1. Non-bank financial service
  2. Car finance and loan company
  3. Financial Institution
  4. Loan agency

Written by the company

We were founded in 2012 with the belief that more people want a simple and reliable way to take back their finances or to get the funds they need for life’s unexpected events, emergencies, bill consolidation and much more. Reprise has funded over 2.7 billion dollars in loans to date which are served by our best-in-class customer service team members. In 2022, we rebranded as Reprise Financial as a symbol of this renewed commitment to our customers. In addition to being the best source for personal loans up to $25,000, we offer consumers financial tips and credit education so that they can take back control of their finances and gain not only the funding they deserve, but also financial knowledge and health along the way. Simple.Reliable.Reprise.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

26k reviews

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4.7

All reviews

(25,905)

7,245 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

Great experience. Fast and to the point. Easy process

10 September 2026
Reprise Financial logo

Reply from Reprise Financial

Thank you for sharing your feedback with us!

Rated 5 out of 5 stars

Great Company

Great Company

Your response was quick and the process was easy. The representatives were very professional and helpful.

10 September 2026
Reprise Financial logo

Reply from Reprise Financial

We are so happy to hear you had such a positive experience with us! Thank you for sharing your kind words.

Rated 4 out of 5 stars

Everyone was friendly

Everyone was friendly. One person felt a little too pushy and didn’t really consider my financial history. Felt like she really wanted commission. But i am still happy for the help.

10 September 2026
Reprise Financial logo

Reply from Reprise Financial

Thank you for sharing your valuable feedback with us.

Rated 4 out of 5 stars

I was about to give up

I was about to give up, I was drowning in debt and everywhere I tried to get help denied me. I figured what one last chance, so I applied for the loan through Reprise. To my surprise I was approved. It was such a big relief. I got my car refinanced and pyt dropped over 100.00, I was able to pay off a lot of my debt. I still have debt but it made things so much easier. Everything went smooth, the online guide was easy to follow.

9 September 2026
Reprise Financial logo

Reply from Reprise Financial

Thank you for taking the time to share your positive experience with us. We appreciate your valuable feedback!

Rated 5 out of 5 stars

Good job

Good customer service!

9 September 2026
Reprise Financial logo

Reply from Reprise Financial

Thank you for sharing your review!

Rated 5 out of 5 stars

The fact that they approved me

The fact that they approved me, and got me out of a huge hole I was. God definitely had his hand in this, thank you Reprisal.

9 September 2026
Reprise Financial logo

Reply from Reprise Financial

Thank you for taking the time to share your feedback with us!

Rated 5 out of 5 stars

Staff was very helpful

Staff was very helpful. My information was always accessible when I called different agents. Loan was processed very quickly with very minor effort. Great system. Keep it up!

9 September 2026
Reprise Financial logo

Reply from Reprise Financial

We are so happy to hear about your positive experience with us! We appreciate you sharing your kind words and feedback.

Rated 5 out of 5 stars

Knowledgeable

Good service. Great response time.

7 September 2026
Reprise Financial logo

Reply from Reprise Financial

Thank you for making us aware of your concerns. We apologize for any inconvenience or frustration you experienced. An agent will contact you shortly to discuss your concerns in more detail.

Rated 2 out of 5 stars

Make sure you understand the interest rate

Interest  rate too high

31 July 2026
Reprise Financial logo

Reply from Reprise Financial

We apologize your experience did not meet your expectations and appreciate you bringing your concerns to our attention. An agent will be reaching out to discuss your concerns.

Rated 5 out of 5 stars

Customer service

Easy to get a loan and fast. Excellent Customer Service

9 September 2026
Reprise Financial logo

Reply from Reprise Financial

We truly appreciate you taking the time to share your positive experience with us!

Rated 5 out of 5 stars

Guest service representatives are…

Guest service representatives are amazing walked me thru every step
And their hospitality went above and beyond:) I’m a happy camper

4 September 2026
Reprise Financial logo

Reply from Reprise Financial

We are so happy to hear about your positive experience with our team! Thank you for sharing your kind feedback.

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