A quality service. I have ordered live insects from Reptiles by Post before and the products have always been good quality and reasonably priced. Delivery is prompt and the insects are packaged in sen... See more
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Review summary
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Will 100% recommend buying your Reptile goods from Reptiles By Post, brilliant fast postage amazing staff well priced Top tier service Will 100% continue to use for my Tarantulas food
Company replied
Again another perfect order . Box labelled well , perfectly packaged . Bugs all alive. Will probably be a regular customer as my bearded dragon can’t get enough of the Dubia roaches 🤣
Company replied
So I've been using these guys for a long time now on a subscription base. I received a phone call today after I had to change my subscription dates. The fella who called me was super polite and friend... See more
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Company details
- #1 of 5 best companies in Reptile Shop
Written by the company
Reptiles by Post is a trusted small family-run business specialising in providing high-quality fresh livefoods, frozen foods and everyday reptile supplies. Whether you're a first-time reptile keeper or a seasoned enthusiast, we are dedicated to providing everything you need to keep your animals happy and healthy. We carefully hand pack all of our orders and offer delivery from trusted couriers like DPD & Royal Mail to ensure they arrive safely and on time. Customer satisfaction is our top priority; we pride ourselves on offering expert advice, fast and reliable delivery time scales, and top-tier live and frozen foods.
Reptile Livefoods
Written by the company
- Always Fresh, Always High Quality
- We ship only the best livefoods, which are guaranteed to arrive in excellent condition from as little as £1.99 a tub!
Our Livefood Promise
Guaranteed to arrive alive!
We guarantee that all live food will arrive in excellent condition, as specified in the product description. To ensure you receive the correct quantity, we intentionally pack extra into each tub.
While rare, if you receive any insects that do not meet our high standards, simply contact us with a photo of the affected items. We are committed to resolving any issues promptly and ensuring your complete satisfaction.
Contact info
United Kingdom
- info@reptilesbypost.com
- reptilesbypost.com
Fresh, High Quality Livefoods
4.7
Excellent
2K reviews
Replied to 90% of negative reviews
Typically replies within 48 hours
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Great company great feed back and great…
Great company great feed back and great place for my reptile food service is top notch package is well done and delivery is fast and prompt thanks again 5 ⭐
21 April 2026
Reply from Reptiles By Post
Thank You, Gordon
Arrived in 2 days all perfect condition
Arrived in 2 days all perfect condition
Already ordered again!!
20 April 2026
Reply from Reptiles By Post
Thank You, Victoria
Reply from Reptiles By Post
Thank You, Derek
Always had great service from this…
Always had great service from this company and fast postal service altogether is great
13 April 2026
Reply from Reptiles By Post
Thank You, Lindsey
Brilliant bugs nice and lively well…
Brilliant bugs nice and lively well packaged thankyou
20 April 2026
Reply from Reptiles By Post
Thank You, Kerry
Reply from Reptiles By Post
Thank You
Reply from Reptiles By Post
Thank You, Richard
Excellent
Great selection on the website, excellently packed arrived in perfect condition, live plants were perfect, quicker delivery then expected
16 April 2026
Reply from Reptiles By Post
Thank You, Aoife
Have not received my delivery as the…
Have not received my delivery as the wrong postcode was put on delivery. The correct postcode is NP165RG. The incorrect postcode was for Lydney.
16 April 2026
Reply from Reptiles By Post
Hi David. We ship orders exactly to the address details entered at checkout. In this case, I would assume that the postcode you provided was incorrect, which resulted in the parcel being sent to the wrong location. If you would like to email us at info@reptilesbypost.com we would love to help you with this. Thank you.
Haven’t received my parcel and paid for…
Haven’t received my parcel and paid for next day delivery
17 April 2026
Reply from Reptiles By Post
Hi Leigh, I can't see any messages from you on our system. If you would like to email us at info@reptilesbypost.com we would love the chance to investigate what's gone wrong and put this right for you. Thanks, Eve.
Did not have item I was after
10 April 2026
Reply from Reptiles By Post
Hi Ayeisha. We're really sorry that we were out of stock of one of the items that you ordered. The refund should be back in your account within the next day or two. If you have any more issues, don't hesitate to email us at info@reptilesbypost.com. Thanks.
Best pet food about
Always arrives pleasure I would highly recommend, communication is also second to none
17 April 2026
Reply from Reptiles By Post
Thank You, Simon
Quick delivery and Im happy with order…
Quick delivery and Im happy with order packed well. Highly recommended
9 April 2026
Reply from Reptiles By Post
Thank You, Soraya
First time using this service and they…
First time using this service and they turned up in great condition will be using again lizards are happy so am i
16 April 2026
Reply from Reptiles By Post
Thank You
Didn't take long to arrive I feed my…
Didn't take long to arrive I feed my rankin dragon crickets even though there diet should consist of veg he doesn't like veg so he only eats crickets the only thing not sure about is how much I should be giving them.
15 April 2026
Reply from Reptiles By Post
Thank you, Lindsay. If you ever have any questions about the food or care, feel free to drop us an email on info@reptilesbypost.com so we can advise!
Quite a lot of dead bugs in my order
Quite a lot of dead bugs in my order and the box was very damaged when it arrived other than that it was good
16 April 2026
Reply from Reptiles By Post
Hi Maddison, really sorry to hear there were some dead bugs in your order. We do have a live on arrival guarantee, so if you'd like to email us at info@reptilesbypost.com we should be able to get something sorted for you!
Such helpful people
Such helpful people, nothing was too much trouble even giving advice, million percent the only place I'll go to xxx
15 April 2026
Reply from Reptiles By Post
Thank You, Annie
Great value for money
Ordered and came in 2 days. Fantastic value for money and they are fresh. Amazing that I can also put it on a reoccurring order so once set up it’s hassle free and I don’t need to know worry about live food. Thank you
16 April 2026
Reply from Reptiles By Post
Thank You, Jamie
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