Rescuemycar.com Reviews 

27,882
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 1,793 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent value, noting competitive prices and good coverage. Many find the website straightforward and easy to use. Reviewers consistently highlight the great service, often commending the friendly, helpful, and professional staff, contributing to a positive overall user experience. However, some customers noted that renewal prices could be significantly higher than initial quotes, often requiring negotiation. A few people also mentioned limitations in policy coverage, experiencing unexpected additional costs for recovery beyond certain distances or for specific equipment, leading to frustration about perceived hidden exclusions.

What people talk about most

Price

Customers had positive experiences with price, often highlighting great and competitive pricing for breakdown... See more

Service

Customers consistently note positive experiences with service, often highlighting the easy purchase process,... See more

User experience

Consumers find the user experience to be positive, frequently highlighting the website as quick, easy to use,... See more

Staff

People report positive experiences with staff, often describing them as polite, friendly, and efficient.... See more

Website

Reviewers consistently express satisfaction with the website, highlighting its ease of use and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Quick easy website to use. Appears good value in relation to other breakdown companies and an incentive of a £5.00 gift card as I used someone else's reccomendation. Although I have heard no more rega... See more

Rated 5 out of 5 stars

Doing well - quick response by email to my questions; also little things like lost keys, flat tyres, wrong fuel all covered whereas other companies often don't as standard. Not so well - trying to ch... See more

Rated 5 out of 5 stars

We have been with RMC for a few years and always find them to be competitive. We have called them out on a couple of occasions without any problems and it is easy to speak to a real person when you c... See more

Rated 5 out of 5 stars

I found Rescuemycar.com very easy to navigate and found the ideal breakdown cover for myself. Signing up was very straight forword and payment easy to make. The price of the breakdown cover was great... See more


Company details

  1. #121 of 228 best companies in Insurance agency

About Rescuemycar.com

Written by the company

Get breakdown membership with unlimited call outs on all Rescuemycar.com policies.

Our Defaqto rated UK Breakdown Membership provides one of the highest quality offerings on the market.

With a Trustpilot review score of 4.6 out of 5 from over 25,000 reviews and classed as 'Excellent', our in-house contact centre provides our customers with a professional and efficient service 24/7, 365 days per year.

We utilise a national network of over 4,000 breakdown recovery operators, which often results in faster response times, as the agents have greater knowledge of the local area.

We cover cars, vans, motorbikes and electric vehicles as well as offering European Breakdown Cover as an optional extra and multi-vehicle policies.


visit the website

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

28k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(27,882)

1,710 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We have been with RMC for a few years…

We have been with RMC for a few years and always find them to be competitive. We have called them out on a couple of occasions without any problems and it is easy to speak to a real person when you call in, my last dealings I spoke with a very helpful, polite young man who knew how to deal with my query in a positive way.

29 June 2026
Rated 2 out of 5 stars

Cheap.... for a reason

Lost of issues.

Very long delays for recovery, impossible to speak to a person when you ring us and when they auto renew , they charge you £10 to cancel the auto renew that you never approved in the first place

29 June 2026
Unprompted review
Rescuemycar.com logo

Reply from Rescuemycar.com

Dear Paul,

Thank you for taking the time to leave us a review.

I’m sorry for the delays and difficulty getting through to us. We do not charge a fee to cancel auto‑renewal, so we’d like to check this for you. Please contact us with your policy details on 01423 535795.

Kind regards
Rescuemycar.com

Rated 5 out of 5 stars

Great service

Been with them for a number of years. 1st time we needed them a couple of days ago. Attendance time was slow, but we were at home and not vulnerable so fully understandable. Generally though, excellent service. Pickup guy was very friendly. Well done RMC

29 June 2026
Rated 5 out of 5 stars

Competitive European cover

I needed European breakdown cover and Rescuemycar.com offered competitive cover at half the cost of other well known alternatives. It was easy to purchase online with all the documentation easy to access online.

21 June 2026
Rated 2 out of 5 stars

Terms and conditions are too rigid

Terms and conditions are too rigid. There's a 24 hour wait after joining for a breakdown to quality for assistance.

19 June 2026
Rescuemycar.com logo

Reply from Rescuemycar.com

Dear Joseph,

Thank you for taking the time to leave us a review.

I am sorry to hear you are unhappy with the 24 hour period. This waiting period is in place to keep things fair for all customers and to make sure cover is only purchased when the vehicle is in full working order. That way, we can continue to provide a reliable service and keep our prices as competitive as possible.

Kind regards
Rescuemycar.com

Rated 2 out of 5 stars

Renewal sent at £40+ when checked on…

Renewal sent at £40+ when checked on money supermarket it was just over £20
Phoned rescue my car and got it for just over £21.
Why send renewal at twice the price and waste my time in checking on websites and phoning you

19 June 2026
Rescuemycar.com logo

Reply from Rescuemycar.com

Good Morning,

Thank you for taking the time to leave us a review.

We use real time pricing so our prices can sometimes vary, we would of course look to match the cheaper price as we would not want you to miss out as an existing customer.

Kind regards
Rescuemycar.com

Rated 5 out of 5 stars

We called them out once

We called them out once, and we were picked up within the hour. The driver was quite curtious and took us home. No fuss, just good old fashioned service.

18 June 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look