ResellersPanel Reviews 108

TrustScore 3.5 out of 5

3.4

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Rated 5 out of 5 stars

By far the most advanced free reseller agency. Their platform is quite complex, yet simple to use and easy to manage all your clients accounts, domain names and billing transactions with little effort... See more

Company replied

Rated 1 out of 5 stars

ResellersPanel, and the umbrella company LiquidNet, will sell your personal data for their own profit. The employees are rude and treat customers like crap if they ever respond with a helpful answer.... See more

Rated 3 out of 5 stars

From Hiren Jani Using their service since 2018. Reseller Servers are not protected. Frequent malware attacks on websites. Due to that emails are going to receiptant's spam box, generates phi... See more

Company replied

Rated 1 out of 5 stars

I said to my request, please install my Clientexec direct to my domain. What the technician do? Read all my message from the binning. I cannot easy browse my domain name in the search bar beca... See more

Company replied

Company details

  1. Web hosting company

Information provided by various external sources

Offer cloud hosting, virtual private servers, dedicated servers and domain names under your own reseller hosting brand. A cPanel reseller hosting program is also available. Earn a 10% affiliate commission for referring new resellers.


Contact info

3.4

Average

TrustScore 3.5 out of 5

108 reviews

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Replied to 100% of negative reviews

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Rated 1 out of 5 stars

The website advertises "unlimited"…

The website advertises "unlimited" reseller service, but when you migrate everything, they tell you you're limited to 50 GB per account and threaten to cancel the site. Their website literally states that the provider does not limit resource usage (disk space and traffic).

I am definitely in the process of switching providers and filing a lawsuit for false advertising.

El sitio web ofrece servicio de revendedor "ILIMITADO" pero cuando migras todo te dicen que estás limitado a 50 gb por cuenta, y te amenazan con cancelar el sitio . Cuando en su sitio web dice LITERALMENTE dice EL PROVEEDOR NI LIMITA USO DE RECURSOS (Espacio en disco y tráfico).
Definitivamente estoy en proceso de cambio de proveedor y demanda legal por falsa publicidad.

12 December 2025
Unprompted review
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Reply from ResellersPanel

Hi Jesus,

Thank you for sharing your feedback. We’re sorry to hear about your concerns, but we’d like to clarify that our service does include unlimited data storage and traffic for website content, as advertised. The limit you’re referring to (the 50 GB cap), applies specifically to binary storage, such as using the hosting account as a backup or file repository. This is a different type of usage than regular website hosting, and it is outlined in our Terms of Service, which were accepted during signup (under "8.EXCESSIVE RESOURCE USE POLICY") Your website files, databases, and normal traffic are not restricted by this limit, and you can continue to host and grow your site without limitations in these areas.

Rated 5 out of 5 stars

I love the resellerpanel team

I love the resellerpanel team! Their customer support is excellent; they're always helpful and available whenever I have issues or questions.

12 September 2025
Unprompted review
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Reply from ResellersPanel

Thank you, Ramy, that's great to hear! We'll keep working hard to make our service even better for you.

Rated 1 out of 5 stars

Terrible service

Terrible service. I strongly advise against buying hosting or domain services from this company. Complete waste of money and very unreliable.

20 August 2025
Unprompted review
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Reply from ResellersPanel

I'm sorry to hear about your negative experience with our services.

Would you be willing to share more details about what exactly happened, so that we can address it and make sure it does not happen in the future?

Please send us your feedback at support@resellerspanel.com, or via the ticketing system in the Reseller Control Panel.

Rated 1 out of 5 stars

the themes are so bad they wont even…


Update it’s not free it cost 60$ for. Good plan that will work like stop saying it’s free and say your a fraud of a company stuck in your 2003 era

the themes are so bad they wont even get sales let alone clients. They wont update the themes to be modern or for you to customise it how you like do not use

19 August 2025
Unprompted review
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Reply from ResellersPanel

Hello,

We're sorry to hear that our current themes are not to your liking.

If you don't like the StoreMaster themes, we also offer a free WordPress module, a free WHMCS module, and free API access.

If none of the above are an option for you, we are working on new StoreMaster themes, so check us out again in a few months.

Update: our free program is indeed free; you don't have to pay anything to make it work. Please reach out to support@resellerspanel.com and tell us more about your case.

Rated 5 out of 5 stars

Grateful for the honest pricing

Grateful for the honest pricing, timely support. I recommend Resellers for 5 star! We have been using their services for over 2 years now. I dont regret!

1 July 2025
Unprompted review
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Reply from ResellersPanel

Thank you for the kind words!

Rated 5 out of 5 stars

Great to work with

I've been working with ResellersPanel for more than 10 years and they have always been on time with my commissions. The customer support is amazing - I had to contact then once about a problem with an upcoming payment and everything was sorted in 20 minutes.

29 July 2025
ResellersPanel logo

Reply from ResellersPanel

Thank you for the kind words!

Rated 1 out of 5 stars

resellerspanel.com

These people don't understand they are trying to sell products to resellers. Not clients.

Me and a buddy got together and spent a lot of time setting up their products in our joint venture website.

After finally getting things sorted / terms of service and all the requirements they want (read the whole website and thought we understood what we were getting into) we finally added funds to the account.

Adding funds resulted in an immediate suspension, with no way to contact support (other than via email) to ask for the refund. You got my email requesting immediate refund, please respond to people in the future!

I will be doing a chargeback.

25 June 2025
Unprompted review
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Reply from ResellersPanel

Hi James,

We couldn't find an account that matches the situation you described.

The only time we suspend an account right after a payment is if our sales team flags the transaction as potentially fraudulent or suspicious - and we weren't able to reach you by phone. (We call to verify all first-time purchases.)

If you haven't received your refund yet, please reach out and we'll do our best to speed things up.

Wishing you all the best in your next reseller hosting venture.

Rated 1 out of 5 stars

Horribly unprofessional “business”

Consistent email spam with a non-functional unsubscribe button. Representatives only act and respond when threatened with legal action, then they shift the blame onto you and attack you for their failures. Horribly unprofessional. Sorry, “horribly unprofessional” is an understatement, these people are SCUMBAGS.

8 May 2025
Unprompted review
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Reply from ResellersPanel

We're really sorry about the experience you had with our service. After looking into your case, we found a technical issue with how your email address was processed for newsletter unsubscription. Our team is now investigating it to make sure everything works as it should. We're also sorry that your interaction with our team made you feel unheard. That's not the level of service we strive for, and we truly appreciate you bringing it to our attention.

Rated 1 out of 5 stars

ResellersPanel Nano cPanel Hosting Review – Performance Issues

I recently tested the Nano cPanel hosting on ResellersPanel with a single domain with lightweight features - meaning there wasn't anything on my cPanel which allows for 6 hosting accounts, to interfere - and here are some key findings regarding performance:

Server Specifications & Resource Allocation
The server operates on AMD EPYC processors with 16 cores, but reseller accounts may have restricted CPU allocations, which are not explicitly disclosed.

Compared to another host I am with who also provides excellent support, the resource distribution seems significantly different.

Memory Usage & Site Performance
The allocated RAM limit is 2GB (2097152kB), and logs indicate consistent memory exhaustion (failcnt values show repeated out-of-memory errors).

OOM (Out of Memory) events result in essential processes (such as lsphp - LiteSpeed PHP) being killed, which degrades performance.

Shared Hosting Load & CPU Limitations
The server shows high load averages (10.49 8.72 8.03), suggesting potential oversubscription in the shared hosting environment.

This could lead to CPU delays and slow response times.

Swap Memory & Disk Space Considerations
Swap memory is disabled, which is common in shared hosting but limits available resources when RAM runs out.

The primary disk (/dev/sda3) is 78% full, meaning that if usage spikes further, site performance could be affected.

Final Thoughts

While the hosting plan offers unlimited storage and bandwidth, the CPU and memory restrictions significantly impact performance. Websites with dynamic content or requiring consistent resource availability may experience slow loading times and unresponsive behavior under peak load conditions.

4 May 2025
Unprompted review
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Reply from ResellersPanel

We're sorry to hear that our services didn’t meet your expectations. Many of our customers run WordPress sites smoothly on our servers, so we're really puzzled about what might have caused your website to perform poorly.

Please know that we continuously monitor server load and storage, and while occasional spikes may occur, we always act quickly to ensure they don’t impact overall server performance.

We wish you the best in finding a hosting provider that better suits your hosting needs.

Rated 5 out of 5 stars

great technical know-how and patient

I have been working with this company for several years and I can trust them to be responsive. They have great technical know-how and are patient and professional

1 April 2025
Unprompted review
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Reply from ResellersPanel

Thank you so much for your kind words and for taking the time to share your experience. We truly appreciate your trust and loyalty over the years. We are committed to continuing to provide you with the best service possible.

Rated 5 out of 5 stars

Exemplary high quality communication (both the site and the reps)

This web hosting reselling platform has a very well-designed website with an abundance of helpful information and its customer service reps seem very communicative and proactive.

It has been far better than my experiences elsewhere so far and I am looking forward to exploring the system they have more.

6 February 2025
Unprompted review
Rated 5 out of 5 stars

Consistently Reliable Technical Support and Hosting Services

I've been partnering with Resellers Panel for several years now, and their service has consistently exceeded expectations. What stands out most is their technical support team's expertise and responsiveness. Whenever I've encountered an issue I couldn't resolve myself, their help desk technicians have provided clear, effective solutions.

The quality of their hosting packages and domain name services has been outstanding. Server uptime has been reliable, and the hosting infrastructure has handled our needs seamlessly. What I particularly appreciate is how they've scaled their services alongside our growth without any degradation in performance or support quality.

Their help desk deserves special mention - they've maintained a first-class standard of service throughout our partnership. Technical issues are addressed promptly, and the support staff demonstrates both deep knowledge and excellent communication skills. They take the time to explain solutions thoroughly, which has helped us better understand and manage our hosting environment.

For anyone seeking a dependable hosting provider with strong technical support, I can confidently recommend them based on years of positive experiences.

30 January 2025
Unprompted review
Rated 1 out of 5 stars

I am still with this company and…

I am still with this company and looking for a new one. I would like to pass on my experience. Support is 100% through tickets. If you purchase an additional vague service to see if it works and can't use it because their master support team can't configure it, you do not get a refund. That is their policy! Reboots with out warning in the middle of the business day is their motto! They can work all day on anything, but all reboots should take place during non working hours. There is no reason to reboot 5 times in one month! And the latest, if you get into a disagreement with a tech person, they will inject your website with ghost problems that you never had before. This is my livelihood! And they are intentionally causing problems for me because I disagreed with their response. But they are better than anyone for taking money. Money you'll never see again. They call it part of doing business.

13 January 2025
Unprompted review
ResellersPanel logo

Reply from ResellersPanel

Thank you for sharing your feedback. We take all reviews seriously and strive to ensure every customer has a positive experience. However, we're unable to find any records of your customer account or the situation you described. Could you get in touch with us at support@resellerspanel.com, so we can investigate this further? We’re committed to addressing any genuine concerns.

Rated 1 out of 5 stars

Have used this outfit for 7 years. Binned them today.

Have used this outfit for 7 years. Their systems are outdated but generally functional. Their support is generally very prompt, but not particularly helpful. We have used at least a dozen domain registrars to handle many hundreds of domains over the last 25 years but have now dropped this one. The final straw was their refusal to show an EPP auth code for a domain where the owner's original email address was no longer in service. Every other registrar we have worked with will supply the code in the domain owner's control panel. Not these guys. Tried hiding behind ICANN requirements, then admitted it was just their own policy/systems but still had no interest in finding a resolution. Binned.

15 July 2024
Unprompted review
Rated 5 out of 5 stars

ResellersPanel has been my choice for website and webapps hosting

ResellersPanel has been my choice for hosting services since 2009 when a friend of mine added me to his reseller account, and 15 years later I can tell it has been a quite satisfactory experience.
I am not telling they are perfect, and sometimes i've felt some of their support agents are a bit too cold, but none of my clients nor me have been hacked or had an irreparable breakdown in a website or webapp.
And let me tell you, from day one I am in the reseller program, all of my comissions have been paid in due time, transparently.
Five stars is what they deserve; keep it up guys.

1 May 2024
Unprompted review
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Reply from ResellersPanel

Thank you for the kind words, we hope the next 15 years will be even better.

Rated 1 out of 5 stars

Placed an order

Placed an order, they tried calling me. I couldn't answer they then emailed me and were rude then cancelled my order and suggested I never place an order again. The reason was poor at best. I would not use these services. I would not suggest anyone to use these services. They also ask for photo ID for a subscription service they have no reason to ask for.

6 December 2023
Unprompted review
ResellersPanel logo

Reply from ResellersPanel

Hello Aiden,

Since you're a new customer and considering the use of a PayPal account with a different name for payment, we need to verify your phone number before proceeding with the purchase. This is a standard procedure we follow to ensure security and prevent fraud.

In some cases, we may also request a photo ID as the only way to confirm the authenticity of the cardholder, if necessary. Unfortunately, we could not complete the necessary verification for your purchase, which has resulted in the cancellation of your order and the processing of a refund. This is a normal procedure we follow in such cases, as our primary goal is to prevent fraudulent transactions.

We apologize for any inconvenience this may have caused and appreciate your understanding in this matter. If you have any concerns or questions, please feel free to reach out to our customer support team at support@resellerspanel.com.

Rated 5 out of 5 stars

I have been a reseller for a long time…

I have been a reseller for a long time mostly because the team is always ready to help when I have a problem.

18 September 2023
Unprompted review
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Reply from ResellersPanel

Thank you for the kind words. We promise to continue being there for you anytime you need us.

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