ReserveBar has stolen money from me. My order was cancelled because they didn't really have item they have listed on website (item still online to purchase) ReserveBar broke my amount of transaction... See more
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The worst vendor I've ever seen. Ordered bottles for several clients as gifts using many different vendors. All but the reservebar order showed up smoothly. Been four weeks, tracking shows nothing. Cu... See more
Ordered 7 bottles in good faith, only 4 were delivered, EM from them saying everything has been delivered, link to CS if there is a problem and 4 requests later for the missing 3 bottles have been una... See more
Could use less promotional material. Y'all send so much once you have someone's contact info it kind of makes people have instantaneous regret. You have to get to the webpage to sign up babes, we kno... See more
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Company details
Written by the company
Buy premium liquor and wine for any occasion. Gift a custom engraved bottle of bourbon, scotch, whiskey, tequila, wine and more. Good Spirits. Delivered.
Contact info
1.7
Bad
1k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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I received my order
I received my order. Disappointed it didn’t come with its box or cloth. But I have it.
7 July 2023
Unprompted review
Well I was hoping for it to arrive…
Well I was hoping for it to arrive before leaving on vacation (because order said 2/3 business days) and it arrived on that on Monday after we left.
26 June 2023
Unprompted review
Reply from ReserveBar
Hi Gayle, thank you for sharing your feedback! Many of our orders are delivered within a few business days, however sometimes it can take a bit longer. I am so sorry that your order was delivered after you left for vacation, that is never what we want for any of our customers.
Quite frankly
Quite frankly none of the liquor stores in my area carry
the items I order, Reserve bar has the lowest prices for these Items of all the on line ordering services that I have tried.
26 June 2023
Unprompted review
Reply from ReserveBar
Hi Dennis, thank you so much for sharing your kind feedback, cheers!
Reply from ReserveBar
Hi Timothy, thank you for the kind feedback! We are so happy to hear about your order's fast delivery, cheers!
Great service!
I ordered my first item as a gift and was very pleased with the process. The exact beverage I wanted was available and delivered on time.
14 June 2023
Unprompted review
Reply from ReserveBar
Hi Megan, thank you so much for sharing! We are thrilled to hear about your experience and that everything went so well, cheers!
*Partially* Delivered
Delivered today, glad to receive.
Edit. One of the items I received was not the item I had ordered. Between ReserveBar, myself and the secondary vender a solution is in process.
Looking forward to receiving an update.
10 July 2023
Unprompted review
Reply from ReserveBar
Hi Eugene, thank you for sharing! We are thrilled to hear that you received your order, cheers!
Fast and easy
It was very easy to order and the Sassenach Gin arrived quickly.
20 June 2023
Unprompted review
Reply from ReserveBar
Hi Beatrice, thank you so much for sharing your experience! We are so glad to hear that your Sassenach Gin arrived quickly.
Fast efficient
4 July 2023
Unprompted review
Reply from ReserveBar
Thank you so much for sharing! We are thrilled to hear that you find our service fast and efficient, cheers!
…customer service
Hard to get in touch with anyone about the order and when I did couldn’t get a straight answer about when and if it would ship.
6 June 2023
Unprompted review
Partial Order Received -
I received the June 16 Order, 1686922920525 I am still waiting on the May 17 Order, 1684331525304, the ANGEL'S ENVY Finished Rye Whiskey HAS NOT BEEN DELIVERED. I am told it is out of stock, and yet it is available on ReserveBar but at a higher cost. This a bait and switch to get higher prices.
7 July 2023
Unprompted review
I was grateful for the selection and…
I was grateful for the selection and timing in which I received my
Product.
27 June 2023
Unprompted review
Reply from ReserveBar
Hi Joshua, that is wonderful to hear. Thank you for sharing your experience!
Timely shipping with no mishaps
Timely shipping with no mishaps. Superior product & service.
20 June 2023
Unprompted review
Reply from ReserveBar
Hi JoDee, thank you for sharing! We are thrilled to hear about your experience!
Website easy to use.
6 July 2023
Unprompted review
Reply from ReserveBar
Hi Sandy, we appreciate your kind feedback! Thank you!
They will absolutely flood your inbox for nothing
Could use less promotional material. Y'all send so much once you have someone's contact info it kind of makes people have instantaneous regret. You have to get to the webpage to sign up babes, we know you're here. Nobody wants to have to immediately unsubscribe from something, that's just obnoxious. Also the discount offer could have the order minimum in a spot where people are actually going to see it. I may have been inclined to order more if it had been front and center, but instead it felt kinda rug yank-y so I don't think I will be a frequent customer if I use this service again at all.
The whisky is good though.
5 June 2023
Unprompted review
Reply from ReserveBar
Hi Maggie, thank you so much for sharing! We appreciate your feedback, cheers!
Thankful for the item, disappointed in shipping time promised
I had thought it was supposed to be two day shipping, i had ordered well ahead of time and was expecting my order before father's day as this was a special, sentimental gift, and I didn't receive it till a week after expedited arrival. Otherwise I am overall happy with the purchase.
14 June 2023
Unprompted review
Reply from ReserveBar
Hi Erin, thank you for sharing your feedback with us! I am so sorry that your father's day gift did not arrive in time. That is never what we want for any of our customers. While many packages are delivered within a few business days, some can take a bit longer. I apologize for that. Please know that we are always working to improve the customer experience.
Excellent product and good delivery
Excellent product and good delivery. Thanks!
29 June 2023
Unprompted review
Reply from ReserveBar
Hi Sharon, thank you for sharing! We are so happy to hear about your good experience, cheers!
Delivered two days before the estimate…
Delivered two days before the estimate given at time of purchase.
28 June 2023
Unprompted review
Reply from ReserveBar
Hi Jennifer, thank you for sharing! We are so happy to hear that your order arrived two days ahead of schedule.
Received different product than what was promised
Sent different bottle than was promised.
5 July 2023
Unprompted review
Reply from ReserveBar
Hi Justin, I am so sorry that the bottle you received is different than what you purchased with us! That is never what we want for any of our customers. If you have not, please reach out to our customer experience team via email at customerhelp@reservebar.com or by text, 917-633-6332, and we will be happy to assist correcting this error.
Great service
It was quick and easy to order and pay. Web site was easy to use
16 June 2023
Unprompted review
Reply from ReserveBar
Hi Cheryl, thank you for the kind feedback! We are so happy to hear that our service was easy to access and use. Cheers!
Fast response and quick delivery .
29 June 2023
Unprompted review
Reply from ReserveBar
Thank you for the kind feedback!
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