ReserveBar Reviews 

1,243
•
TrustScore 1.5 out of 5

1.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 1 out of 5 stars

ReserveBar has stolen money from me. My order was cancelled because they didn't really have item they have listed on website (item still online to purchase) ReserveBar broke my amount of transaction... See more

Rated 1 out of 5 stars

The worst vendor I've ever seen. Ordered bottles for several clients as gifts using many different vendors. All but the reservebar order showed up smoothly. Been four weeks, tracking shows nothing. Cu... See more

Rated 1 out of 5 stars

Ordered 7 bottles in good faith, only 4 were delivered, EM from them saying everything has been delivered, link to CS if there is a problem and 4 requests later for the missing 3 bottles have been una... See more

Rated 3 out of 5 stars

Could use less promotional material. Y'all send so much once you have someone's contact info it kind of makes people have instantaneous regret. You have to get to the webpage to sign up babes, we kno... See more

Company replied

Company details

  1. Alcohol Store

Written by the company

Buy premium liquor and wine for any occasion. Gift a custom engraved bottle of bourbon, scotch, whiskey, tequila, wine and more. Good Spirits. Delivered.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

1k reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.7

All reviews

(1,243)

15 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love you always

Love you always, whole experience saves me time, money, and convenience!! Only thing better would be you carry Wild Turkey American Honey!!

19 July 2023
Unprompted review
Rated 5 out of 5 stars

easy to order

easy to order. came exactly as ordered. The delivery can be tricky when its a gift and a 21 yo must be present to take delivery.

3 August 2023
Unprompted review
Rated 4 out of 5 stars

Response

Response & follow up to resolve my issue was great. The fact that the supplier could not provide me what I originally ordered was disheartening.

14 July 2023
Unprompted review
Rated 4 out of 5 stars

Needs A More User-Friendly Process

The whole process is not the easiest way to place an order. And, not very personalized customer service, to be honest. I felt like I do all the work to get the order in to you guys, rather than your employees trying to make the process easier on the consumer.

28 June 2023
Rated 1 out of 5 stars

Service is horrible! Avoid!

Service is horrible. Find a different company. Over a month and no delivery yet.
Pathetic excuses over and over! Avoid this company!

24 July 2023
Unprompted review
ReserveBar logo

Reply from ReserveBar

Hi Ken, I am so sorry for the experience you have had with us! This is never what we want for any of our customers. If you have not, please reach out to our customer experience team via email at customerhelp@reservebar.com or by text, 917-633-6332, and we will be happy to assist with finding out where your order is.

Rated 5 out of 5 stars

Worked great

7 July 2023
Unprompted review
ReserveBar logo

Reply from ReserveBar

Hi Tyson, thank you for sharing your feedback, cheers!

Rated 5 out of 5 stars

I had a great experience with Reserve…

I had a great experience with Reserve Bar. Customer Service is great and easy to communicate with. My order was shipped promptly and arrived only a few days after ordering. It was also packed really well. I highly recommend ReserveBar!

28 June 2023
Unprompted review
ReserveBar logo

Reply from ReserveBar

Hi Sharon, thank you so much for sharing your experience with us. We are happy to hear that everything went so well, cheers!

Rated 5 out of 5 stars

I am very happy

I am very happy! The ordering process was simple, I received my order within 2 days, excellent packaging and love, love, love The Sassenach Scotch Whiskey. My next order will be soon, for the The Sassenach Wild Scottish Gin, can't wait. Thank you Reserve Bar !!

1 July 2023
Unprompted review
ReserveBar logo

Reply from ReserveBar

Hi Aida, thank you so much for your feedback! We are thrilled to hear about your good experience with us, cheers!

Rated 5 out of 5 stars

My first online purchase

My first online purchase. I rarely drink, however on the rare occasions that I do imbibe it is nice to have quality products, purchased at my leisure, without standing in a grocery or liquor store feeling awkward if I peruse the selections

1 July 2023
Unprompted review
ReserveBar logo

Reply from ReserveBar

Hi Joe, thank you for sharing your feedback with us, cheers!

Rated 5 out of 5 stars

No problems whatsoever with my order

No problems whatsoever with my order. Shipping was quick. Customer service was very gracious when I had an issue with my payment.

14 July 2023
Unprompted review
ReserveBar logo

Reply from ReserveBar

Thank you so much for your kind feedback! We are thrilled to hear about your experience, cheers!

Rated 5 out of 5 stars

Great Store.

Got exactly what I ordered at a great price. Placed my order on Jun 24,2023. Received it a couple days later. Very quickly and packaged well. I always check trust pilot or scam advisor when purchasing from a new website so hope this review helps someone else . Thank you.

24 June 2023
Unprompted review
ReserveBar logo

Reply from ReserveBar

Hi Addiel, thank you for sharing you kind feedback! We are so glad to hear about your experience, cheers!

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