Restored Furniture Reviews 

1,672
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 134 reviews, reviewers overwhelmingly had a great experience with this company. Shoppers consistently praise the exceptional quality of the vintage furniture, noting that pieces match the website photos perfectly and arrive in wonderful condition. Buyers frequently highlight the helpful, courteous staff and smooth coordination from purchase until the items are carefully placed inside their homes. However, some people mentioned occasional issues with logistics and transport. A few reviewers experienced difficulties with complex packaging materials that were hard to remove or noticed lingering strong fumes from the finishes. Despite these isolated delivery and unpacking hurdles, the general sentiment remains overwhelmingly positive regarding the overall service.

What people talk about most

Product

Reviewers mention positive feedback about product quality, expressing delight with the beautiful items... See more

Delivery service

People report positive experiences with delivery service, highlighting prompt and efficient arrivals.... See more

Quality

Clients share positive opinions on quality, consistently highlighting the beautifully restored furniture and... See more

Staff

Reviewers highlight positive aspects of staff, consistently describing team members and delivery personnel as... See more

Service

Users describe positive interactions with service, highlighting exceptional and friendly support from start... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The piece of furniture I bought is fabulous. It has been beautifully restored with the drawers and doors opening easily. The delivery was fast and efficient with the the article I bought very carefull... See more

Rated 5 out of 5 stars

Have bought a number of things - Ercol sideboard and rocking chairs, dressing table, mirror, hall stand, small cabinet, cd shelves, bookshelves. All great - beautifully restored and much nicer and bet... See more

Rated 5 out of 5 stars

Excellent restored furniture which we brought unseen apart from photos and a description. I absolutely love how it looks in my kitchen/diner. It was dispatched so well packaged that it arrived looking... See more

Rated 5 out of 5 stars

Beautifully restored furniture. Charles and Richard were so helpful when we went to view the items in advance of purchasing. Everything was delivered with care and to specific rooms. Really delighted... See more


Company details

  1. #31 of 395 best companies in Home Furniture Shop

Information provided by various external sources

A wide range of restored, painted, shabby chic and classic furniture, restored by a national charity working with the homeless and addicted.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2k reviews

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4.9

All reviews

(1,672)

133 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Superb service and quality

Communication was always very quick with emails about a few concerns of size etc. Really professional and friendly team, and the courier service was also top notch for such a large piece of furniture. Would definitely return and recommend.

2 April 2025
Rated 5 out of 5 stars

Great service!

I ordered a wooden storage box, it arrived a lot quicker than I thought it was going too and I was updated by email on delivery progress. Thank you I love the item.

6 March 2025
Rated 5 out of 5 stars

Had an amazing experience

Had an amazing experience. Jacob was welcoming and very helpful and even gave me a tour of the workshop. The work, support and environment that is being created for the workforce is commendable. I would definitely make a point of buying again when I need another piece of furniture.

6 March 2025
Rated 5 out of 5 stars

Always knew what was happening.

You were so helpful keeping me in the picture, my little blue Welsh dresser was so well wrapped up delivered within a few days of ordering,and is gorgeous . I am thrilled with it, now we have to pick paint ,so that it stands out from the wall .
Will certainly keep you in mind if we we need anything else.

6 March 2025
Rated 5 out of 5 stars

Unique

Unique, high quality furniture. Have a few of their pieces now. Considerate delivery too!

3 February 2025
Rated 5 out of 5 stars

5 star experience all round

We’ve just had a delivery this morning from Restored Furniture and we are blown away by the quality and beauty of the furniture. Would also like to highlight that the staff arranging the delivery and those that delivered the furniture were all very lovely to communicate with and excellent at their jobs. Thank you all.

5 February 2025
Unprompted review

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