Restored Furniture Reviews 

1,672
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 134 reviews, reviewers overwhelmingly had a great experience with this company. Shoppers consistently praise the exceptional quality of the vintage furniture, noting that pieces match the website photos perfectly and arrive in wonderful condition. Buyers frequently highlight the helpful, courteous staff and smooth coordination from purchase until the items are carefully placed inside their homes. However, some people mentioned occasional issues with logistics and transport. A few reviewers experienced difficulties with complex packaging materials that were hard to remove or noticed lingering strong fumes from the finishes. Despite these isolated delivery and unpacking hurdles, the general sentiment remains overwhelmingly positive regarding the overall service.

What people talk about most

Product

Reviewers mention positive feedback about product quality, expressing delight with the beautiful items... See more

Delivery service

People report positive experiences with delivery service, highlighting prompt and efficient arrivals.... See more

Quality

Clients share positive opinions on quality, consistently highlighting the beautifully restored furniture and... See more

Staff

Reviewers highlight positive aspects of staff, consistently describing team members and delivery personnel as... See more

Service

Users describe positive interactions with service, highlighting exceptional and friendly support from start... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The piece of furniture I bought is fabulous. It has been beautifully restored with the drawers and doors opening easily. The delivery was fast and efficient with the the article I bought very carefull... See more

Rated 5 out of 5 stars

Have bought a number of things - Ercol sideboard and rocking chairs, dressing table, mirror, hall stand, small cabinet, cd shelves, bookshelves. All great - beautifully restored and much nicer and bet... See more

Rated 5 out of 5 stars

Excellent restored furniture which we brought unseen apart from photos and a description. I absolutely love how it looks in my kitchen/diner. It was dispatched so well packaged that it arrived looking... See more

Rated 5 out of 5 stars

Beautifully restored furniture. Charles and Richard were so helpful when we went to view the items in advance of purchasing. Everything was delivered with care and to specific rooms. Really delighted... See more


Company details

  1. #32 of 396 best companies in Home Furniture Shop

Information provided by various external sources

A wide range of restored, painted, shabby chic and classic furniture, restored by a national charity working with the homeless and addicted.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2k reviews

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4.9

All reviews

(1,672)

133 reviews in the last 12 months

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Rated 2 out of 5 stars

Unit arrived broken and we had to pay…

The unit from yourselves arrived in perfect condition. I would like to apologise. My husband ordered a 2nd unit from a different company,& that was the one that arrived broken. We had to pay duty on that too. My husband replied on my behalf & mistakenly commented on the wrong unit. Totally happy with the unit you supplied. So very sorry for my husbands mistake.

1 May 2025
Restored Furniture logo

Reply from Restored Furniture

Hi Lorraine,

We are sorry to hear that the display cabinet arrived broken, and I have to say we are more than a little confused as to why you had to pay import duty, as your item was shipped to you from Manchester...

We will contact you directly to see what we can do to sort this out.

Thanks!
Restored Furniture.

Rated 5 out of 5 stars

Great Company selling beautiful restored furniture

I really like the ethos of this company supporting and employing homeless and those battling addictions to restore vintage furniture pieces which they do extremely well. I purchased a lovely and unique chest of drawers after viewing the clear pictures on their website. Excellent price and excellent service! Easy to communicate via email to arrange delivery so I’m really impressed. I will keep an eye out for new items on the website that will suit my home.

1 May 2025
Rated 5 out of 5 stars

What an amazing piece of furniture

It is clear the care that has been taken to restore the chest. The flame mahogany finish is magnificent.

It arrived so carefully wrapped.

Fully recommend the furniture - this is my second piece.

1 May 2025
Rated 5 out of 5 stars

Great piece of furniture

Great piece of furniture. Exactly as described and great quality. Very quick shipping and packed securely. Wouldn’t hesitate to buy from them again!

1 May 2025
Rated 5 out of 5 stars

Quality furniture and a quality restoration job

I have 3 pieces of furniture from Betel, a cupboard,a bureau and an oak trolley. I am delighted with the quality of the finish and of the pieces themselves. I love that this old 'brown' furniture is given a new lease of life and made beautiful by stripping away the varnish and letting the wood speak for itself.
Also Jacob at Betel has been so helpful with queries and always quick to respond.

25 April 2025
Unprompted review
Rated 5 out of 5 stars

Friendly, helpful company and excellent product

I loved the idea of having a restored piece of furniture rather than buying new, and this company does exactly that. They were polite, friendly and helpful through out, making sure that I got my furniture ona day that I was available. The furniture was extremely well package and arrived safely in excellent condition. i would definitely use them again.

2 April 2025
Rated 4 out of 5 stars

I have wanted an Ercol Dining room…

I have wanted an Ercol Dining room table and chairs for a long time. So when I found this charity I decided to take a chance and I was rewarded with my furniture. I love what they stand for, helping people who might have fallen on hard times to get back on their feet by learning a trade and most of all not being judgmental.

2 April 2025

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