It's hard to say anything deserves a 5 out of 5, though it was handled adequately. Thanks for the help.
Company replied
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Review summary
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the easy to connect my platforms
Company replied
I'm not even a paying user of their platform and they gave live on-demand support with an actual person. This is unheard of in tech. I literally have only a few bots following me - these guys are seri... See more
Company replied
SOOOO grateful for this support! Thank you for being available for us after hours-- when we needed it. We have a big broadcast event tomorrow with high stakes and it means the WORLD to be able to ha... See more
Company details
Written by the company
Restream helps content creators produce high-quality live videos with ease. Whether you're a business, church, gamer, or podcaster, you can stream on Facebook, YouTube, X, Twitch, your own website, and much more at the same time. With Restream, you can run live interviews, announce company news in real time, host live shopping events, record podcasts, broadcast offline concerts and conferences, conduct Q&A sessions, demo products, or stream gameplay. Our most beloved tools? A multistreaming plugin for software like OBS, web-based studio, pre-recorded streaming, live guest invites, video clip trimming, QR codes for live sales, and multi-chat. Join 6M+ streamers who trust Restream to amplify their live presence across all channels.
Contact info
515 Congress Ave, Suite 1050, 78701, Austin, United States
- support@restream.io
- restream.io
4.4
Excellent
465 reviews
Replied to 100% of negative reviews
Typically replies within 1 month
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It is very nice i like the way u can…
It is very nice i like the way u can edit so many things
12 April 2025
Unprompted review
Reply from Restream
Hey, thank you so much! We’re so glad you’re enjoying all the ways you can edit and customize your streams 🎨. Can’t wait to see what you create next!
~ Anya, Product Marketing
Reply from Restream
Hi, we so sorry your stream didn’t launch—that’s definitely not the experience we want for you! There can be a few reasons why this happens, and the best way to get to the bottom of it is to chat with our 24/7 team. They can check your account, figure out what went wrong, and even help you test before you go live again. We’re here to make streaming seamless, and your feedback helps us get better too. 💙
~ Anya, Product Marketing.
Reply from Restream
Thank you for your kind words! Happy streaming!
I love this product I can be able to…
I love this product I can be able to share my content on several platforms and only have to control one.
5 April 2025
Unprompted review
Reply from Restream
Thank you so much! We're thrilled to hear that you're enjoying the ease of sharing your content across multiple platforms with just one control center. Keep creating — we’re here to support you every step of the way!
Easy to use and offers decent free tier…
Easy to use and offers decent free tier options.
26 March 2025
Unprompted review
Reply from Restream
Thanks so much! Glad you found it easy to use — that’s always our goal. And yep, we try to keep the free tier generous so you can get started without stress. Thanks for the feedback - it means a lot to us!
~Anya, Product Marketing Director
Good value for price
Good value for price. Some hiccups with the website that prevents me to 5/5 rate - the site needs to be refreshed from time to time to prevent screen lockout, therefore not being able to lookup the stream on the second screen. Apart from that and a bit tricky discord bot management - all good.
28 March 2025
Unprompted review
Reply from Restream
Thanks for the honest feedback and for the love! We totally hear you on the Discord bot quirks. We’re on it and always working to smooth things out. We are glad the value still shines through. We appreciate you streaming with us!
~ Anya, Product Marketing
It is user friendly with the small…
It is user friendly with the small experience i have i was able to get a basic stream within 20 minutes. will fine tune to my needs after first broadcast. More to follow
25 March 2025
Unprompted review
Reply from Restream
That’s awesome to hear — getting up and running in 20 minutes is a win! Can’t wait to see how you fine-tune things. We’re here if you need anything along the way. Keep us posted!
~ Anya, Product Marketing
Constantly breaking
Constantly breaking. Disconnects with Kick and Twitch. The support are useless. Do not waste your money here.
21 March 2025
Unprompted review
Reply from Restream
I’m really sorry to hear you’ve been running into issues with Kick and Twitch — we know how frustrating it is when a stream disconnects.
Kick is currently experiencing a temporary outage, which might explain what you’ve experienced. Our team is in touch with them, and we’re hopeful things will be resolved soon.
I don’t have access to your support conversation, but if you’d like to reopen your ticket and mention Anya from Marketing, I’d be happy to take a look and see how we can make things right for you.
Thanks again for sharing your feedback. We're here to support creators and are always working to improve.
~Anya, Marketing Director
Pretty good, except...
Pretty good, except...
I use obs to stream to youtube and rumble and when I click "Update Titles" it used to update both youtube and rumble title and descriptions and what not, but now it only does the youtube one. Plus there's no way to upload a thumbnail for rumble, or add tags, or do categories.
21 March 2025
Unprompted review
Reply from Restream
Thanks so much for sharing this — we really appreciate you taking the time to flag the issue with updating titles on Rumble. We’re working on fixing it as soon as possible.
Right now, thumbnails, tags, and categories aren’t supported for Rumble, but the category setting is on our roadmap — so stay tuned!
If you ever spot anything else, our 24/7 live support is just a click away. We’re always happy to help.
Thanks again for streaming with us and for your thoughtful feedback — it truly helps us keep improving. 💛
~Anya, Product Marketing
Reply from Restream
Thanks for the note! Sounds like something might not have gone as expected — if you ever run into trouble, our 24/7 live support team is here to help. We'd love to make sure you’ve got everything you need to stream smoothly.
~ Anya, Product Marketing
Reply from Restream
Thank you so much. We are happy to hear it!
Good and professional platform
Good and professional platform, good luck
19 March 2025
Unprompted review
Reply from Restream
Thanks for your kind words! This means a lot to our team!
I love restream
I love restream. I used streamyard for a while but didn't have nearly the capability and easefulness as restream. I am a FAN!
3 March 2025
Unprompted review
Reply from Restream
Thank you so much for sharing your experience. Feedback like this inspires us every day. Let us know if you need anything—we are also your biggest fans! 💜
allow me to stream easilly on mobile…
It allow me to stream easilly on mobile phone which is n'est for me
1 March 2025
Unprompted review
Reply from Restream
Thank you so much for your kind words. We'll keep improving our mobile experience to make things even easier for you.
Simple and free tool
Simple and free tool
I'm using Restream to do live broadcasts on Linkedin and Youtube and I have to say that I'm very impressed by its simplicity and flexibility.
It's also free which gives the tool an extra edge
18 February 2025
Unprompted review
Reply from Restream
That's amazing to hear! Thanks for your review—it means a lot to our team. We’re all about simplicity and flexibility. Happy streaming! 🚀
~ Anya, Product Marketing
I have been trying since May 2024 to…
I have been trying since May 2024 to cancel my subscription. I emailed someone named Alex in the billing department with the information they requested to find my account. Then they ghosted me and are still charging my account. I submitted a complaint to the Better Business Bureau and called my bank to block further charges.
1 May 2024
Unprompted review
Reply from Restream
I’m truly sorry about this issue with canceling your subscription and getting a refund. That’s not the experience we want for anyone, and I completely understand how frustrating that must have been.
When you reached out in May, we tried to follow up after asking for some info to find your account. It seems there was some confusion in the emails, and we couldn’t locate your account at the time. That’s on us for not making it easier to sort out.
I’ve canceled your plan and processed a full refund for all charges since May. You won’t have any more issues going forward.
Thanks for bringing this to our attention. We know we have work to do to ensure situations like this don’t happen again.
Hopefully, we’ll get a chance to serve you better in the future. If anything else comes up, I’m here to help.
~Anya, Product Marketing Director.
Probably the most useless service our…
Probably the most useless service our company has ever used. All of a sudden (as fully paying customer 49 dollars a month for professional) all feaures dissappeared as we where about to send with external guests. And the Client service came back with "wait 5 days for support". DO NOT USE THIS SERVICE - they are amateaurs and the do not even pretend to take responsibility.
3 December 2024
Unprompted review
Reply from Restream
Thanks for sharing your feedback. I’m really sorry about the issue with the recordings you faced, especially right before going live with guests. I know how frustrating that must have been and how critical timing is when you have an important event.
On top of that, there was, unfortunately, some confusion with billing on our end when handling your support request. That mix-up made things worse, and I apologize for that. The issue has since been resolved, and we’re improving how we handle urgent situations to avoid this happening again.
I’d love to offer you some Restream credits to hopefully make up for the experience. You can reach out to our support team and mention my name. We’d really like the chance to support your next livestream and prove that we can do better.
Thanks again for your patience, and I’m here if you have any other concerns.
~Anya, Product Marketing Director.
No customer support
They don't have any customer support to handle issues. The chat is useless and they leave you frustrated without any resolve to getting your billing fixed (they've been charging me twice a month) and help with streaming issues.
17 November 2024
Unprompted review
Reply from Restream
Thanks for your feedback. I’m really sorry that your experience with support left you feeling frustrated. That’s definitely not what we aim for, and I apologize for the inconvenience.
I took a look at your case and saw that our team worked with you on Nov 17th to resolve the billing issue related to the pro-rated plan change. Colin, our support rep, helped cancel the higher plan and return your account to the standard plan. It looks like the conversation was rated positively. I'm glad we were ultimately able to sort things out.
We’re here if you ever need more support with your streaming or account in the future.
~Anya, Product Marketing Director
can you use restream for 24/7…
can you use restream for 24/7 livestreams?
1 November 2024
Unprompted review
Reply from Restream
Yes, you can! You can schedule and loop long videos to achieve up to 48 hours of uninterrupted streaming with our Business Plan. For true 24/7 "set-it-and-forget-it" live streams, you'll need to speak with our Sales team to explore a custom plan.
You can start the conversation at https://restream.io/pricing Contact Us.
DISHONEST Business. Software doesn't work.
WARNING #1: Software doesn't work for TikTok Live as it requires a stream key and even when entered - still doesn't work.
WARNING #2: I tried to cancel my subscription, but my card was charged again the next month. Untransparent cancellation process.
Contacted billing support to try to amicably solve the issue as I did not log into my account AT ALL during the "subscription" period, but was told it was a non-refundable charge.
Dishonest business. Beware.
7 September 2024
Unprompted review
Reply from Restream
Thank you for your candid feedback. We're sorry to hear about your experience.
Regarding TikTok Live, you’re correct – it requires you to enter the RTMP key manually before streaming. We're actively working on improving this integration to make it easier.
We apologize for any confusion regarding your refund. We tried to reach out through Trustpilot but didn’t receive a response. Please contact our support team directly, and we’ll ensure it's resolved. We're committed to honesty and transparency and want to make this right for you.
~ Anya, Product Marketing Director
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