ResumeHelp Reviews 

4,850
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 99 reviews, reviewers overwhelmingly had a great experience with this company. Customers regularly mention that the online platform is very easy to navigate and helps them build nice looking resumes and cover letters quickly without any stress. People also deeply appreciate the friendly staff and helpful customer service representatives who provide great suggestions on professional wording and templates. However, some customers also noted unexpected subscription charges and experienced ongoing difficulties with formatting documents or trying to cancel accounts properly. A few reviewers additionally mentioned being ignored by support teams or facing technical obstacles when attempting to make simple edits.

What people talk about most

User experience

People report positive experiences with user experience, highlighting how easy the platform is to navigate... See more

Service

Clients share satisfaction with the helpful resume assistance and professional representatives. However,... See more

Customer service

Customers had positive experiences with customer service, expressing appreciation for friendly and helpful... See more

Staff

Consumers find staff to be positive, highlighting that representatives are very friendly, thorough, and... See more

Subscription

Reviewers express widespread dissatisfaction regarding unexpected subscription charges and hidden fees... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Everything was almost perfect. All previous calls were handled well until I tried to cancel.... I got the position. I got the run around from David who told me he couldn't find any account. So no help... See more

Company replied

Rated 4 out of 5 stars

I need more feed back since I have still yet to get a job but my resume is very professional looking after a few tries I got a great looking resume and cover letter too. So why dont I attract more off... See more

Company replied

Rated 4 out of 5 stars

Helps create a good resume, but bulky and formatting can be difficult. I spent a long time trying to minimize to two pages and had to edit and preview a couple dozen times

Company replied

Rated 4 out of 5 stars

I think you are great, then I was scammed. Not by you guys, but by a group that offered me a job. Only if I used their service to design a better resume to Johnson & Johnson liking. Johnson & Johnson... See more

Company replied


Company details

  1. CV service

Written by the company

The easiest way to create a professional resume. Choose your favorite resume style. Insert pre-written examples. Download and print your new resume.


Contact info

4.2

Great

TrustScore 4 out of 5

5k reviews

5-star
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Asks customers to review

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4.2

All reviews

(4,850)

95 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great.

Great.! Thanks you!

20 March 2026
ResumeHelp logo

Reply from ResumeHelp

Hello,

A heartfelt thanks for your 5-star rating. It’s customers like you who make our work rewarding.

Rated 5 out of 5 stars

Ronald Rivera was patient and kind

Ronald Rivera was patient and kind. He fixed my issue

14 March 2026
ResumeHelp logo

Reply from ResumeHelp

Thank you for your feedback. We will be sure to share it forward. Reviews like yours are the ones that help us improve our service even more. We are delighted that the overall experience was a positive one!

Rated 5 out of 5 stars

Easy to use and ai suggestions were…

Easy to use and ai suggestions were welcome

25 February 2026
ResumeHelp logo

Reply from ResumeHelp

Thank you for your feedback. We will be sure to share it forward. Reviews like yours are the ones that help us improve our service even more. We are delighted that the overall experience was a positive one!

Rated 5 out of 5 stars

Helps so much

Helps so much! I have always turned to resumehelp whenever I need help with my resume. Helps give great example, the format is better than any I’ve tried before. 1 million perfect recommend

9 March 2026
Unprompted review
ResumeHelp logo

Reply from ResumeHelp

We are thrilled to receive such a positive review from you! Our team works hard to provide our customers with the best possible experience, and we are delighted to hear that we were able to exceed your expectations.

Your feedback is greatly appreciated, and we will continue to strive for excellence in everything we do. Thank you for your support, and we look forward to serving you again soon.

Thank you again for choosing our business.

Resume Help Customer care

Rated 4 out of 5 stars

User Friendly App

It was great experience. The templates were great. Much Recommended !

6 March 2026
Unprompted review
ResumeHelp logo

Reply from ResumeHelp

We’re thankful for the amazing feedback you have given us!

Rated 5 out of 5 stars

Great experience

This was one the better resume formats.

27 February 2026
Unprompted review
ResumeHelp logo

Reply from ResumeHelp

Thank you for the great review! We are happy you enjoyed your experience.

Rated 5 out of 5 stars

Honest and helpful

Honest and helpful. And Solved my problems.

18 February 2026
ResumeHelp logo

Reply from ResumeHelp

Hi Juan,

Thank you for your feedback. At Resume Help we are committed to providing exceptional customer service, and we are delighted to hear that we were able to meet your expectations.

Best regards,
Resume Help customer service

Rated 5 out of 5 stars

Great for resumes, be weary of subscription transactions

This is a great website to get your resume built through. Although, pay attention to the trial expiration dates if you commit to one. I did not realize I paid for a trial, and was charged several times as a premium account user. And somehow charged me twice in one month when it’s supposed to be a monthly subscription. Although, after speaking with customer service, they were able to resolve all the issues and get my refunds back to me in a timely manner. Just don’t make the same mistake as me!

26 February 2026
Unprompted review
ResumeHelp logo

Reply from ResumeHelp

Hi Sydney,

Thank you for leaving us such a wonderful review! We are thrilled to hear that you enjoyed your experience with us and that our team was able to provide you with the assistance you needed.

Your feedback means a lot to us, and we are committed to delivering the same level of exceptional service to all of our customers. We appreciate your support and look forward to seeing you again soon.

ResumeHelp Support

Rated 5 out of 5 stars

I love it

Great and easy tool

25 February 2026
Unprompted review
ResumeHelp logo

Reply from ResumeHelp

Thank you for your kind words. We’re glad you had a great experience!

Rated 5 out of 5 stars

ResumeHelp made it incredibly easy to…

ResumeHelp made it incredibly easy to create my resume by offering a wide variety of templates and A.I. for help. Highly recommend.

17 February 2026
Unprompted review
ResumeHelp logo

Reply from ResumeHelp

Thank you for your feedback. We will be sure to share it forward. Reviews like yours are the ones that help us improve our service even more. We are delighted that the overall experience was a positive one!

Rated 5 out of 5 stars

The experience was great

The experience was great. Something wrong with my system. Would not let me edit except to repeat a he entire form. Good start though.

2 February 2026
ResumeHelp logo

Reply from ResumeHelp

We are thrilled to receive a positive review from you! Our team works hard to provide our customers with the best possible experience, and we are delighted to hear that we were able to exceed your expectations.

Your feedback is greatly appreciated, and we will continue to strive for excellence in everything we do. Thank you for your support!

Rated 5 out of 5 stars

I love this app

I love this app! It’s responsibly priced and makes doing your resume feel less intimidating! It offers suggestions and makes your resume look and sound so professional!

26 January 2026
Unprompted review
ResumeHelp logo

Reply from ResumeHelp

"We are thrilled to receive such a positive review from you! Our team works hard to provide our customers with the best possible experience, and we are delighted to hear that we were able to exceed your expectations.

Your feedback is greatly appreciated, and we will continue to strive for excellence in everything we do. Thank you for your support, and we look forward to serving you again soon."

Rated 1 out of 5 stars

Don’t want subscription anymore

Don’t want subscription anymore

26 January 2026
ResumeHelp logo

Reply from ResumeHelp

Good Day Cynthia,

Your subscription has been successfully cancelled. Here are the details:

• Cancellation number: 530891432
• No further charges will occur
• You'll have access until February 09 2026


Best regards,
Customer Support Team

Rated 4 out of 5 stars

Its a great assistance to help format and update the resumes and cover letters but I haven't snagged a job yet and I wish I knew where I could be going wrong since I have good work history

I need more feed back since I have still yet to get a job but my resume is very professional looking after a few tries I got a great looking resume and cover letter too. So why dont I attract more offers from the jobs I really want

20 January 2026
Unprompted review
ResumeHelp logo

Reply from ResumeHelp

We are so thankful for the amazing review! Glad we were able to assist you at such a crucial moment in your life.

Rated 1 out of 5 stars

Over Charged / denied me refund / my bank don't play that !! Bank of America for the WIN!!

They charged me for something I canceled back in October 2024 . They tried to correct the issue by giving a 50% discount to continue using the service but don't want refund me the money that they took from me and I had proof. Customer service rep was nice but the company is a scam be careful. Even if I purchase in October I have proof I opted out . This is something I have experienced in the pass so I am very mindful. If I used your services and paid the 2.95 then opted out how on 1/13/26 am being charged $23 if its auto that means I should have since a charge in Nov- Dec?? why on now . I haven't used it since and you have record of it . Make it make sense.

11 January 2026
ResumeHelp logo

Reply from ResumeHelp

Hi Marie,

Hi! Thank you for your feedback. We value your feedback and strive to offer personalized options for your convenience. We encourage you to reach out to our Customer Service team at customersevice@resumehelp.com , as we are confident that we have an offer that can meet your specific request.

This is the case we have created. #319630

Resumehelp Customer Care.

Rated 5 out of 5 stars

Very slow process

Very slow process

14 July 2025
ResumeHelp logo

Reply from ResumeHelp

"Thank you for your valuable feedback; it means the world to us. The happiness of our customers brightens our days and motivates us to do even better."

Rated 5 out of 5 stars

I had a problem with the subscription…

I had a problem with the subscription since it was too high for me. But talking with their agent, they were really comprehensive and gave me a good reduction! I’m truly to stay connected to ResumeHelp!

29 December 2025
ResumeHelp logo

Reply from ResumeHelp

Hi Meghann

We are thrilled to receive such a positive review from you! Our team works hard to provide our customers with the best possible experience, and we are delighted to hear that we were able to exceed your expectations.

Your feedback is greatly appreciated, and we will continue to strive for excellence in everything we do. Thank you for your support!

Resume Help!

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