ResumeHelp Reviews 

4,850
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 99 reviews, reviewers overwhelmingly had a great experience with this company. Customers regularly mention that the online platform is very easy to navigate and helps them build nice looking resumes and cover letters quickly without any stress. People also deeply appreciate the friendly staff and helpful customer service representatives who provide great suggestions on professional wording and templates. However, some customers also noted unexpected subscription charges and experienced ongoing difficulties with formatting documents or trying to cancel accounts properly. A few reviewers additionally mentioned being ignored by support teams or facing technical obstacles when attempting to make simple edits.

What people talk about most

User experience

People report positive experiences with user experience, highlighting how easy the platform is to navigate... See more

Service

Clients share satisfaction with the helpful resume assistance and professional representatives. However,... See more

Customer service

Customers had positive experiences with customer service, expressing appreciation for friendly and helpful... See more

Staff

Consumers find staff to be positive, highlighting that representatives are very friendly, thorough, and... See more

Subscription

Reviewers express widespread dissatisfaction regarding unexpected subscription charges and hidden fees... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Everything was almost perfect. All previous calls were handled well until I tried to cancel.... I got the position. I got the run around from David who told me he couldn't find any account. So no help... See more

Company replied

Rated 4 out of 5 stars

I need more feed back since I have still yet to get a job but my resume is very professional looking after a few tries I got a great looking resume and cover letter too. So why dont I attract more off... See more

Company replied

Rated 4 out of 5 stars

Helps create a good resume, but bulky and formatting can be difficult. I spent a long time trying to minimize to two pages and had to edit and preview a couple dozen times

Company replied

Rated 4 out of 5 stars

I think you are great, then I was scammed. Not by you guys, but by a group that offered me a job. Only if I used their service to design a better resume to Johnson & Johnson liking. Johnson & Johnson... See more

Company replied


Company details

  1. CV service

Written by the company

The easiest way to create a professional resume. Choose your favorite resume style. Insert pre-written examples. Download and print your new resume.


Contact info

4.2

Great

TrustScore 4 out of 5

5k reviews

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Asks customers to review

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4.2

All reviews

(4,850)

95 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best experience

Best experience! fast and convenient.

15 December 2025
Unprompted review
ResumeHelp logo

Reply from ResumeHelp

"Thank you for your review. We are delighted that we could be of assistance!

Rated 5 out of 5 stars

aaaa

Manuel did great in helping my issues

26 December 2025
ResumeHelp logo

Reply from ResumeHelp

We’re thankful for the amazing feedback you have given us!

Rated 5 out of 5 stars

Great service

24 December 2025
Unprompted review
ResumeHelp logo

Reply from ResumeHelp

Thank you for your feedback. We will be sure to share it forward. Reviews like yours are the ones that help us improve our service even more. We are delighted that the overall experience was a positive one!

Rated 5 out of 5 stars

Resume help made writing a resume…

Resume help made writing a resume stress-free, professional, and fast.

22 December 2025
Unprompted review
ResumeHelp logo

Reply from ResumeHelp

"Thank you for your review. We are delighted that we could be of assistance!

Rated 5 out of 5 stars

ResumeHelp was an Amazing Source for…

ResumeHelp was an Amazing Source for me. It helped me to Create the perfect Resume and Cover Letter!
I am a little confused as to WHY YOU CHARGED MY VISA CARD AND I STILL HAVE 10 DAYS LEFT ON MY TRIAL!!! THIS CHARGE NEEDS TO BE CREDITED BACK TO MY VISA BECAUSE MY MEDICATIONS CAN'T BE SHIPPED UNTIL I HAVE THAT AMOUNT ON MY CARD... I'M DISABLED AND NEED FOR MY MEDICATIONS TO BE DELIVERED IN A TIMELY MANNER. CANCEL MY SUBSCRIPTION IMMEDIATELY.
SINCERELY
JACQUELINE

19 November 2025
Unprompted review
ResumeHelp logo

Reply from ResumeHelp

Hi!

Thank you for your feedback. We value your feedback and strive to offer personalized options for their convenience. We encourage you to reach out to our Customer Service team at customersevice@resumehelp.com , as we are confident that we have an offer that can meet your specific needs.

Regards!
Resumehelp Customer Care

Rated 5 out of 5 stars

Amazing website

The templates here have helped me land several jobs and the AI suggestions on the job duties were very effective.

1 December 2025
Unprompted review
ResumeHelp logo

Reply from ResumeHelp

Thank you for your kind words. We’re glad you had a great experience!

Rated 5 out of 5 stars

Easy to use

Easy to use, pretty cheap, overall good experience

16 December 2025
Unprompted review
ResumeHelp logo

Reply from ResumeHelp

We’re happy to hear you enjoyed our service. Thank you for the wonderful feedback!

Rated 5 out of 5 stars

Resume help is in deed really that… helpful

Resume help is in deed really that after years of working writing a resume agaain can be a bit anxious or dreading but Resume help made seems like a peace of cake 🎂.

30 November 2025
Unprompted review
ResumeHelp logo

Reply from ResumeHelp

Thank you for the great review! We are happy you enjoyed your experience.

Rated 5 out of 5 stars

Resume help provided an excellent…

Resume help provided an excellent service. With the use of the AI feature it made creating a professional resume simple. I will use the service again when needed. Thanks resumehelp

8 December 2025
Unprompted review
ResumeHelp logo

Reply from ResumeHelp

"Hi Shawn,

We are thrilled to receive such a positive review from you! Our team works hard to provide our customers with the best possible experience, and we are delighted to hear that we were able to exceed your expectations.

Your feedback is greatly appreciated, and we will continue to strive for excellence in everything we do. Thank you for your support!

Resume Help

Rated 5 out of 5 stars

I love the way I could go back over and…

I love the way I could go back over and over to edit things I thought of at the last minute. And great suggestions on wording, great help with people who don't know exactly how to use professional wording.

8 December 2025
Unprompted review
ResumeHelp logo

Reply from ResumeHelp

Thank you for your feedback. We will be sure to share it forward. Reviews like yours are the ones that help us improve our service even more. We are delighted that the overall experience was a positive one!

Rated 5 out of 5 stars

So easy & convenient to use!!

30 November 2025
Unprompted review
ResumeHelp logo

Reply from ResumeHelp

Hello,

We're happy to hear that our product is easy and convenient for you to use! Thank you for your positive feedback; we appreciate it.

Rated 1 out of 5 stars

Keep getting charged even after cancelling

I cancelled my acount after 1 month of use. I have been getting charged for over a year every month and they are saying they cannot find an account or even my billing information, yet I am still being charged. I would recommend NOT using this service. ABsolutely terrible.

29 November 2025
Unprompted review
ResumeHelp logo

Reply from ResumeHelp

"Hi,

We are sorry to hear that you have had a negative experience with our services. We take all feedback seriously and are committed to providing excellent customer service.

Please reach out to us directly at https://www.resumehelp.com/contact-us with your account information so that we can address your concerns and work to improve your experience.

Thank you for bringing this to our attention.

Best,
Resumehelp.com/contact-us

Rated 5 out of 5 stars

very easy

very easy, LOVE THE TRANSITION

18 November 2025
Unprompted review
ResumeHelp logo

Reply from ResumeHelp

Thank you for the great review! We are happy you enjoyed your experience.

Rated 1 out of 5 stars

THE best SCAMMERS I have ever…

THE best SCAMMERS I have ever encountered!! They do NOT have a 'cancel my subscription' button in their website, as well as NO delete my credit card info. So, basically if you sign up once, you have to pay them forever. I spend hours and days to reach out their customer services to just to cancel my subscription so I would stop paying their mediocre services and meantime paid a lot of money just because they did not LET ME cancel my own subscription.

3 November 2025
Unprompted review
ResumeHelp logo

Reply from ResumeHelp

"Hi Meltem,

Thank you for your feedback. We appreciate the opportunity to clarify the reason behind our purchase/cost option.

We offer a 14-day trial subscription for a small fee that will provide you access to all of our features and benefits. This will give you access to create, download and email as many personalized documents you need. We offer no contracts meaning that once the service has met your expectations you can cancel the subscription. in fact, I can confirn your account was cancelled by out specialist team, with the cancellation number: 422914263

We hope that this explanation clarifies any doubts or concerns you may have had, and we remain committed to providing you with the best possible service.

Sincerely,

Resume Help

Rated 4 out of 5 stars

Helps create a good resume

Helps create a good resume, but bulky and formatting can be difficult. I spent a long time trying to minimize to two pages and had to edit and preview a couple dozen times

31 October 2025
Unprompted review
ResumeHelp logo

Reply from ResumeHelp

Thank you for your review. We are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Rated 4 out of 5 stars

Helpful customer service resolved a…

Helpful customer service resolved a dispute with subscription effectively and efficiently

30 October 2025
Unprompted review
ResumeHelp logo

Reply from ResumeHelp

Thank you for your feedback. We will be sure to share it forward. Reviews like yours are the ones that help us improve our service even more. We are delighted that the overall experience was a positive one!

Rated 5 out of 5 stars

Perfect Resume Builder

Super easy to customize fonts and formatting, and lots of great templates to choose from with many styles to tailor to your employment type.

Easy to choose the section and edit it without any formatting conflicts. You can even change the font, font size and spacing in each section if you wish, to make the perfect layout.

Fantastic assistance to make your resume better by highlighting and emphasizing your skills and experience and wording it properly.

The perfect resume building software! 10/10

28 September 2025
Unprompted review
ResumeHelp logo

Reply from ResumeHelp

Thank you Matthew, for taking the time to leave us such a glowing review! Your kind words mean a lot to us, and we are grateful for your support. As well thank you for your feedback. We greatly appreciate it and will ensure that it is forwarded for consideration. At Resume Help, we are committed to delivering the best possible experience to our customers, and your input helps us make the necessary improvements.

Thank you again for choosing our business.
Resume Help

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