Retell AI Reviews 816

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 739 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform for its ease of use, highlighting that it simplifies the creation of AI voice agents, even for non-technical users, making complex tasks accessible and intuitive. Many people appreciate the seamless functionality and stability of the service, noting its reliability and consistent performance over time. The product is frequently updated with functional improvements, and users are impressed by the natural, human-like quality of the AI voices and the powerful customization options available. However, some customers also noted that while the platform is powerful, it might not be beginner-friendly and requires some effort to master, especially for those new to building AI voice agents.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting the platform's ease of use and intuitive... See more

Artificial intelligence

Reviewers highlight positive aspects of artificial intelligence, describing the system as incredibly... See more

Service

People report positive experiences with service, highlighting its reliability, uptime, and efficiency in... See more

Website

Customers had positive experiences with the website, praising its user-friendliness and ease of navigation... See more

Product

Customers consistently note positive experiences with the product, praising its features and overall quality,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Retellai is the best. literraly just type what you want the agent to do and the ai build the agent for you. The agent conversational skills are impeccable, could easily pass for a human. More latitu... See more

Rated 5 out of 5 stars

I'm a tech guy - complicated systems don't usually faze me. But I've been genuinely stumped by how some AI voice platforms overcomplicate their setup to the point of absurdity. Retell is the complete... See more

Rated 5 out of 5 stars

Retell has been my first choice for me and my voice AI clients. Where Retell really stands out compared to other providers is the reliability and uptime. In my opinion, Retell has the best user ex... See more

Rated 5 out of 5 stars

I've been using the GHL AI voice agent and there is no comparison. T'm thoroughly impressed with Retell's product and I will use it going forward. The voices are all so human-like that I can't tell th... See more


Company details

  1. Software company

Written by the company

Platform for creating AI phone agents. Discover the new way to build, test, deploy, and monitor production-ready AI voice agents at scale.


Contact info

4.9

Excellent

TrustScore 5 out of 5

816 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Wonderful!

This has everything I need for my clients, very easy to use platform, wonderful!

12 September 2025
Rated 5 out of 5 stars

I'm a tech guy

I'm a tech guy - complicated systems don't usually faze me. But I've been genuinely stumped by how some AI voice platforms overcomplicate their setup to the point of absurdity. Retell is the complete opposite. They've built something so elegantly simple that non-technical users can handle it, while still giving power users everything we need.
Beyond the ease of use, Retell stands alone in their honest approach. No convoluted reseller models, no price inflation, no unnecessary middleware - just a platform that works seamlessly. After vetting every major competitor, Retell is the only one we confidently recommend to our clients. They actually get it.

4 February 2026
Rated 5 out of 5 stars

Genuinely, I love Retell AI.

Previously, I was using VAPI and mainly Eleven Labs conversational AI. Those are good platforms to practice & for demo purposes, but the features in Retell AI are really used to build production-grade agents.

Genuinely, I love Retell AI.

8 February 2026

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