We bought the fabulous Hay Bale Umbrella! Website easy to use. They had the product in stock. Shipped w/i 12 hrs. Notifications of order fulfillment. Received product on time. Very High Qua... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Every product is well-made and exactly as described or pictured. Orders are handled immediately and arrive quickly. Questions are answered quickly and, overall, just a pleasure to do business with thi... See more
Company replied
I was looking for a high quality bumper that will last more than a year. These are a very robust yet safe materials being used bumper. Questions were answered in a timely fashion and my order arrived... See more
Company replied
The order process was very easy. Received the bumpers 2 days ago and used them for training the same day. Even though it was 15 degrees, they remained very flexible. The dogs always picked the Retr... See more
Company replied
Company details
Written by the company
Retrieverworx offers new and innovative retriever training supplies. We produce carcinogen free training bumpers. No BPA, PVC, or phthalates like other retriever training bumpers on the market. We have developed unique umbrellas, ghillie blankets, bird bags, leashes, collars, and retriever training apparel.
Contact info
2611 Forest Knoll Ln, 95503, Eureka, United States
- 970-631-4949
- contact@retrieverworx.com
- retrieverworx.com
4.5
Excellent
115 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent Customer Service
Excellent customer service answering questions, follow-up, and attention to my special requests. Quick shipping. Great products. Thank you.
14 May 2025
Reply from Retrieverworx
Thank you Carol! Glad you love our products!
Reply from Retrieverworx
Thanks again! Glad we could help your club
To be honest
To be honest, before I didn't even think about how important it was to have a reliable outfit and gear for walking and exercising with my dog. But when Retrieverworx came into our lives, a lot of things changed. It's not just a brand - it feels like someone actually thought about me and my dog.
I have a golden retriever - kind, active, very smart. And like many owners of large and energetic breeds, I've always had a question: how can we make our walks and training sessions comfortable, safe and yet stylish? Retrieverworx has proven to be a real eye-opener.
The first thing that picks up is the quality. The materials are durable, you can feel that the thing will not fall apart after a couple of weeks of use. Harnesses, leashes, dummies for opportunizing - everything is thought out to the last detail. Sturdy carabiners, comfortable handles, ease of use - and yet everything looks neat, stylish, nothing superfluous. It doesn't look “technical” but it still works 100%.
I really liked their approach to design. The colors are understated, but modern. No screaming neon aesthetics - just taste and practicality. I was especially pleased with the waterproof and dirt-repellent fabric. In the fall and spring, it's just a salvation!
16 April 2025
Unprompted review
Reply from Retrieverworx
Thank you!
Reply from Retrieverworx
Hi Bruce, We are glad you like the products you purchased. Your umbrella was packed in a protective sleeve and the case you purchased within a 200 lb crush rated box marked FRAGILE. Did it arrive damaged? We can help you file a claim with the postal service if it did and get it replaced. Please let us know how we can improve.
We want happy customers!
Excellent products, fast shipping!
Excellent products, very fast shipping. A fun little surprise is always added to the package.
22 March 2025
Reply from Retrieverworx
Hi Amanda! Glad you love our products! We always try to include a free gift when we can!
Haven't received my order as promised
20 February 2025
Reply from Retrieverworx
Hi Tim, we emailed you that your order will be shipped on 3/1 and apologize for the delay.
Hi Tim,
Our tracking shows your item was delivered on 3/7.
If you don’t have your order we would be happy to replace it.
Please start by contacting us first as we can only see that the item was delivered from our end instead of venting here.
If you read our other reviews we offer great customer service. We can have you sign for it on delivery to ensure you receive it.
We will send out a replacement tomorrow.
Reply from Retrieverworx
Thanks! We try to respond as soon as we can. Hope you're enjoying your Retrieverworx products!
Reply from Retrieverworx
Thank you! We strive for excellent customer service!
Great products and delivery.
6 December 2024
Reply from Retrieverworx
Thank you! We try to ship same day!
Reply from Retrieverworx
Glad you like our Ghillie Blankets! They're very popular for hunting blinds and retriever training!
Reply from Retrieverworx
Thank you! Check back often as we periodically expand our inventory with new items.
Reply from Retrieverworx
Thanks! Glad you you caught me.
I can't always answer the phone bc Im either working on orders, running trials, or training dogs but I will always return calls!
Will have to wait and how this goes.
This is all new for me, will try to work with the trust.
16 October 2024
Unprompted review
Reply from Retrieverworx
Thank you for being a repeat customer!
Service was great and the quality of…
Service was great and the quality of the items they sell is very good.
18 September 2024
Reply from Retrieverworx
Thank you! Glad you love our products!
I love the quality of the bumpers and…
I love the quality of the bumpers and the customer service is outstanding. I'll definitely be back for more from Retrieverworx
31 August 2024
Reply from Retrieverworx
Thank you! And thanks for letting us sponsor your event! We loved working with you and your team. Lets do it again!
Best bumpers! Toxic free
These are the best bumpers you can buy! They are safe for the dogs! Made in the USA. They are the same price as the Avery ones but hold up so much better! I had new ones of each and the Avery ones cracked after two days of use! These are still looking good. I love the new green color!
4 September 2024
Reply from Retrieverworx
Thanks Tucker! We strive to make great products that are safe for your dogs!
Never received the product
2 September 2024
Reply from Retrieverworx
USPS Tracking 420554229334610597203505403317 Shows Delivered 9/16/24 at 3:37 pm. If you don't have your package please file a claim with your post office
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