They are absolutely awful. I ordered the game console for My Son! over a month and a half ago for his birthday. I have never received it. No one responds. I paid $90 for nothing. if someone knows how... See more
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See what reviewers are saying
It worked once,then next time stuck on loading screen. Tried emailing customer service and got a response eventually- try a new lead,check connections etc. After trying that have emailed them again... See more
Purchased the fully loaded Nvidia shield. The original power ac adapter was not included instead their was a third party usb c which didn’t not power the Retro drive unit at all. I contacted the retro... See more
For the most part I'm satisfied with what I got although the Dreamcast games are pretty much unplayable as either it's really slow or won't even start. The only major issue I had was how long it took... See more
Company details
Information provided by various external sources
Single board computers and retro gaming in perfect marriage. And at a price that makes you wonder why bother with the DIY? But if you do want to build your own, we offer support videos and chat regarding ANYONE's build! You heard that right you do not need to be a customer to ask for help and we will normally get back to you the same day!
Contact info
United States
- retrodrivehelp@gmail.com
- retrodrive.store
Hasn’t replied to negative reviews
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Service was great thanks for everything
Little slow but my controller work's…
Little slow but my controller work's really well on my system now
Send me my effing package please
Send me my effing package please. It's been over two goddamn weeks.
N64 doesn't work
I have some major issues. I bought it to play N64 games and they are unplayable. Choppy, laggy and nothing like a N64 system so the videos online are either faked or using a different system. (I assume NES, SNES and Sega games work fine.) Customer service offered me to try an upgraded/more expensive unit, but why advertise or offer N64 games on the retrodrive if they do not even work? I have no trust in this company.
There are also no printed instructions or none that can be read online, all there is a link to their YouTube channel. The interface is complicated and near impossible to figure out without instructions. I do not want to watch a video about it I want to read about it. Just not for me.
Customer service has been great in returning for a refund which is why I gave 3 stars and not 1 star.
Don't worry if it takes a bit to show up
Wow that was quick haha! These guys are super fast to respond to emails and questions but the shipping was a bit slow. Works great though.
Thanks for reaching back out to me…
Thanks for reaching back out to me Aimee we love the system and are happy to leave a review!!! This system is great and more than what I could have asked for. It came in 3 days too and when you email w/ questions you actually get someone who speaks english giving you answers.
Not sure what’s going on !
There was a misunderstanding on some emails in my part but it all worked out . I got my system and it works . They gave me a extra controller for my troubles ..
Okay but not great
Overall I like the fully loaded shield but am disappointed the sega Saturn library is not even close to full and many games do not work. Also I cannot get the arcade games to work. I emailed and did not receive a response. I am excited to play the games that do work on here but the whole thing is very hit and miss.
First of all thank you for my order
First of all thank you for my order. I had to wait for a month to get it. I was disappointed that it didn't come with information on how to use the controllers with the game systems for the Nvidia Shield. Some of the roms don't work at all. With the Saturn roms I can't even start a game with the controller they provided. Nice effort but I don't think I will ever order from this company again. Take care.
Dont know about product still waiting…
Dont know about product still waiting on it ordered it over two weeks ago still waiting.

Reply from Retro Drive
I order priority shipment and its been…
I order priority shipment and its been over two week and still no system?

Reply from Retro Drive
Instructions unclear
Love the system and the libraries offered. I also bought N64 controller but I can't seem to set it up correctly to allow proper play. There are no instructions on how to set up the wireless controller that comes with it for it to be truly wireless, so I have to have it wired. Some of the "higher quality" games can't seem to run, they get super choppy and freeze. Overall love it, just wish there were some kind of instructions, and if it can't handle certain games, don't include them.
Not worth anywhere near $200
Most of the N64 games on the deluxe device I bought either struggle to run properly or don't run at all. The system is only good for non-3D games it seems. The way you guys advertised how N64 games will run on the system is complete false advertising. There's no option to overclock the games either. I don't reccomend anyone to buy any of the raspberry pi systems this company sells because you could either build your own or buy the original consoles and the games to go along with it. The unit including the so-called "premium" controller is not worth anywhere near $200. My disappointment with this emulation box is immeasurable and I don't reccomend anyone buy this if you're super nostalgic for the N64 and PSX. 2 stars.

Reply from Retro Drive
Missing files, Still decent value...
I mainly bought the holiday bundle for the SNES library, so I'm pretty happy with that part, but I only received half of the Sega Mega Drive library, it just cuts off at the letter M, not a big deal, but enough to leave me disappointed. The Nintendo 64 games are virtually unplayable, but I didn't really expect them to be considering it was a less powerful processor. I think the space used for the N64 games would have been better used for arcade games, something the processor could actually run. Still a pretty good value for someone wanting the classics, and pretty easy to use with plug and play functionality. Though some written instructions would have been nice.
Love this Nvidia Shield!!!
Good System
I initially had some issues in receiving my shipment but everything worked out in the end. The system works well and the seller made it right. 👍
These guys are amazing
These guys are amazing. Retro gaming offered in the most incredibly packaged plug and play setup. There are learning curves for some options but all totally worth it for the retro game lovers.
Aimee and retro team are amazing
If you like old retro games.. this is deff the console for you... it is amazing... but even better than the console, is the owners who sale the products. I have never saw a company reach out to make things right, like they do. They went above and beyond for us and we will keep giving them our buisness.. thanks aimee & retro
The package could have been better was…
The package could have been better was crushed a bit would have liked to seen the product in its own package.
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