Retrogamingbox Reviews 86

Took my money and stole it. No product ever arrived. Avoid like the plague. The fact there is a Facebook group specifically setup for the people he has scammed tells you everything you need to know. Now hoping my credit card issuer will refund me.

This is the situation, I emailed them over a year ago and asked for several computers and games to be added, this they did promptly (within a week). No way that you can get all those system emulators and games working in that time and integrated into the distribution hard drive.

This got me very suspicious of their MO. They say that there is a company with VAT registration and they pay half the VAT when you purchase. 1) No details of company number and address or a VAT number which is legally to be provided on any website. 3) Went to Companies House and retro systems ltd 06025562 - was dissolved on 26 June 2018.

The other thing is that a java script runs to say that certain people have just bought a particular system and the area, this has been running with the same people for over a year now. I think this could be to make the website look legit and actual people are buying systems. Also to reinforce this that the sales are high is that there are only 1 or 2 items in stock. Also the systems are on continuous sale for over a year now (this is illegal to have continual sales) to help make you think you are getting a bargain.

It is also illegal to sell these systems as copyright exists on them for 70 years after the owners/authors have died.

So you are now armed with this information and it is up to you to make up your mind if this is real or fake. Remember many legitimate companies can still have fake or incorrect reviews.

Such a scam. They've changed the name to retroicebox. The guy told me he sent it but never sent a tracking number. 2 months later after sending multiple emails that went unanswered. Raised a complaint with pay pal. Received full refund 1 week later. Fu** this guy.

Whatever you do dont buy from them they are a scam! They con people out of their money without sending anything for weeks, once they send something is so crappy that is not worthy even a pound! You wont have any way to contact them only an email they never respond! Beware!

I ordered a console from Retrogamingbox back in May 2020.

Had several emails blaming the pandemic for delayed deliveries.

Further follow ups in June, July and August proved fruitless with automatic replies.

Took my money, but no products arrived.

Have since reported to trading standards, fraud action and perusing the bank for a refund.

The website has now disappeared but Facebook Page still alive and well.

Avoid at all costs, it is just a scam.

I concur with all the previous complaints people have written about this company (whose website has now disappeared). Poor service, poor communication, nothing delivered.

As others have suggested raise a dispute with your bank to get your money back.

scammer scammer scammer scammer scammer what an awful seller website is down currently so he cant scam any more people until he opens up with his next scamming idea, the amount of people he has upset with lies and empty promises is in the 100s lots of people getting their money though thank the banks

Scammer please do not pay any money to these robbers. I went with this company as it claimed it was a family run business I paid £100 for the console In may. I still have not received the item i paid for. I have tried to email them several times to find out where my item is and all I ever get back is the same automated message. I have pretty much come to terms that I have lost that money however please do my send these people any money unless of course your happy to just give it away and receive nothing for it.

Take something from a shop without paying that is classed as theft. Mr. Justin Heenan is doing exactly that !

Why is this person still allowed to trade?

It's been two months now since my initial order. I've raised a dispute with the bank but I've still got another 2 weeks to wait. Raise a dispute as soon as you can.

Writing TrustPilot reviews is good but what everyone needs to do is raise disputes with their banks

The company will lose the ability to process card payments if they get a high number of chargebacks.. this will stop them scamming people.

Speak to your bank and say you need to raise a dispute and that you’ve waited over 2 weeks for your goods, then say they’re not responding to emails and direct them to this page too as further proof they’re scamming everyone.

Total waste of time. No replies to emails. There is a Facebook page of unhappy customers. Hundreds. Buy anywhere else. Had to get a chargeback to get refund from bank.

Complete Fraudster, do not part with your money. He will take your money but never send any goods. Deserves to be behind bars at the very least.

Terrible customer service !!
Super delays, took money and sends generic emails
Don't bother

Horrendous customer service, took over 45 days to arrive, no correspondence with the exception of automated email. Give a wide berth and look elsewhere

Shocking customer service. Had us on tender hooks on the run up to Christmas with whether we’d get our console, no reply to messages and emails.

Sent the wrong controllers and been fobbed off all year when chasing their replacements.

I’d give this company a wide berth.

Only giving one star as I can’t give zero. Same boat as everyone else. Ordered, took money, then just received automated emails at the exact same time as other people and saying the exact same thing. Avoid and if you have unfortunately ordered go to your bank and get a refund.

Ordered 6 weeks ago and not received the console. Zero communication from my emails chasing. Raised a dispute with my bank to try any get my money back. Avoid this scum bag

!! AVOID AT ALL COSTS !!

Horrible slow and rude service!

Tried to scam me out of money until I got the trading address and informed them I was going to call round for my money back... he then responded with threats over WhatsApp and Snapchat.

He’s a convicted criminal who has been in court for drugs offences... why trust a criminal? Check out the company name and google the director for your self and you will see all the bad stuff.

Trading company name: Yellow Trade Solutions Limited.

Placed my order on the 23rd of April and it turned up on 10th June.

Bluetooth controllers didn’t work, the software was buggy and all in all was not worth the money.

Do not buy and stay well clear

Hes a scam go and get your money back ASAP you have a certain amount of time if you've paid by debit check out citizens advice for it