Retrojersey4you 

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See what reviewers are saying

Rated 4 out of 5 stars

Very slow delivery, but this is flagged by the company, was a little concerned by previous reviews which said stuff didn't arrive and was fake. The shirt did finally arrive after 4 weeks and is defi... See more

Rated 5 out of 5 stars

Good customer service, company aims to resolve any issues with order complications. Got my issues sorted out within an hour. If you treat the company and staff with respect when trying to communicat... See more

Rated 1 out of 5 stars

As someone with learning difficulties who wears a 3XL I ordered a 4XL expecting oversized, the top I received wouldn't even fit XL, I've never heard of a company that doesn't refund on wrong size or e... See more

Rated 1 out of 5 stars

Poor poor poor service. Ordered a Spurs kit for my little girl with her name and choice of number on the back. This was back on the 9th September. Emailed customer services on 21st September, asking a... See more

Company details

  1. Football shop

Written by the company

We offer sports related apparel direct to your door. We’re unique as we have 24 hour customer email support and usually reply within an hour.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Absolutely awful service

Absolutely awful service. Ordered an item 21 days ago for my son. Apparently it still hasn't arrived at yodel depot. Emailed you twice and have no response. Going to go to my bank and try and reclaim money for fraudulent activity. Please do not use this company

23 September 2021
Unprompted review
Retrojersey4you logo

Reply from Retrojersey4you

Good evening If you can message our customer care team we can deal with this for you no problem. Customercare@retrojerseys4you.com

Rated 1 out of 5 stars

Looks to be a scam job

Looks to be a scam job, order placed 26th August, 5 weeks on and no signs of it apart from a Yodel tracking link which says it's in transit via the third party vendor. I suspect it will never turn up

Avoid if you can, else you'll be losing your hard earned

22 September 2021
Unprompted review
Retrojersey4you logo

Reply from Retrojersey4you

Good evening If you can message our customer care team we can deal with this for you no problem. Customercare@retrojerseys4you.com

Rated 1 out of 5 stars

Scam website, FAKE shirts!

Placed an order on August 26th. Received an email on 04/09/21 to say my order had been shipped. Yodel tracking didn’t update until 20/09/21. I received my shirt 21/09/21 - 26 days after purchase! And, it’s a FAKE shirt! The logo has been ironed on, the emblem has been poorly stitched, the stitching of the shirt is poor and the inside label simply says ‘sport’. It’s extremely fake and tacky, considering the website claims all shirts are 100% authentic and not fake. I’ve contacted the company for a refund, but communications have been ignored. In the process of getting the money back from my bank. FAKE company. None of their social media websites work, even with the false claim they have up to 50 reviews a day on Facebook!

21 September 2021
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs

Avoid at all costs. They maybe cheaper, but the quality is shocking. You wait an age for the item to turn up and when it does, its 3 sizes to small and looks like it has been cobbled together by a child. Really poor customer service as well

21 September 2021
Unprompted review
Rated 1 out of 5 stars

This is a scam

This is a scam.

Previously placed an order but never received any confirmation of it and have had zero response from trying to contact for an update or refund. I have therefore raised this as fraudulent activity with my bank.

Avoid these scammers!

21 September 2021
Unprompted review
Retrojersey4you logo

Reply from Retrojersey4you

Good evening If you can message our customer care team we can deal with this for you no problem. Customercare@retrojerseys4you.com

Rated 1 out of 5 stars

Poor Service

Placed an order, everything seemed fine, then they refunded my order without saying why or even letting me know they refunded it. Very poor customer service.

21 September 2021
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs

Avoid at all costs. I placed an order for my daughters birthday and they gave a long window for delivery, the delivery cart says it's with a 3rd party delivery and no other information can be found. I have tried emailing them texting them and even waited on their site on the messaging part for over an hour but nobody wants to make contact or reply.
I will have to chase this up with my credit card company to get my money back. Avoid Avoid Avoid.

20 September 2021
Unprompted review
Retrojersey4you logo

Reply from Retrojersey4you

Good evening If you can message our customer care team we can deal with this for you no problem. Customercare@retrojerseys4you.com

Rated 1 out of 5 stars

Order placed on 3 of September

Order placed on 3 of September, but no delivery of order. Despite contacting them by all means they suggest, they have failed to deliver the goods paid for or contact me with an update. Will be contacting bank as a fraudulent company.

20 September 2021
Unprompted review
Retrojersey4you logo

Reply from Retrojersey4you

Good evening If you can message our customer care team we can deal with this for you no problem. Customercare@retrojerseys4you.com

Rated 1 out of 5 stars

Not received goods or an explanation

As with the previous reviewer, I purchased my shirt over 3 weeks ago and have not received anything yet. The Yodel courier link sent shows that the shipment has not been received at the depot and there is no delivery time line. I am awaiting a response to my issues from RetroJerseys

20 September 2021
Unprompted review
Retrojersey4you logo

Reply from Retrojersey4you

Good evening If you can message our customer care team we can deal with this for you no problem. Customercare@retrojerseys4you.com

Rated 5 out of 5 stars

Good customer service, rapidly sorted out any issues

Good customer service, company aims to resolve any issues with order complications. Got my issues sorted out within an hour. If you treat the company and staff with respect when trying to communicate, you should have no problems.

One thing I would recommend to everyone who is going to order is double check your sizes, and DO NOT order based on the size-weight measurements of the size chart. Ensure that you use chest, arms, ect measurements.

18 September 2021
Unprompted review
Rated 1 out of 5 stars

Little communication, no product

Have had no communication with the company since placing my order 3 weeks ago. Have emailed and used their online chat bot (supposedly being run by humans) and still have nad no word on where my order is.

Happy to amend my review once someone replies, but this is getting stupid.

EDIT: Product has not arrived within the 3 week delivery window. Offered 20% as compensation, but no word on where my product is/whether I will receive a full refund should it not arrive.

EDIT 2: after over a MONTH of nothing arriving, no refund and no replies to my email, they have had the audacity to reply to this review asking me to contact customer services (something I did about 4 weeks ago with no reply). Horrendously fraudulent company.

18 September 2021
Unprompted review
Retrojersey4you logo

Reply from Retrojersey4you

Good evening If you can message our customer care team we can deal with this for you no problem. Customercare@retrojerseys4you.com

Rated 1 out of 5 stars

Shirt I bought is 100% fake

Shirt I bought is 100% fake. What gave it away was the fact that the shirt I bought from this site says it’s made in Thailand, when in fact these particular shirts are ALL made in Cambodia. The size is also too tight for a large. It’s a very good attempt to replicate the real thing but when the site states the shirts are 100% authentic, I expect nothing less. I cannot access the site anymore for some reason so I will be requesting a refund through my credit card company.

17 September 2021
Unprompted review
Rated 1 out of 5 stars

Kits are 100% fake

Kits are 100% fake. Poor quality and no branding on the label

17 September 2021
Unprompted review
Retrojersey4you logo

Reply from Retrojersey4you

We have over 10,000 Facebook reviews with photos showing out kits are genuine and are a official licensed re seller of official replica football kits. I contacted customer over the phone, asked for the kit to be sent back so I could issue a refund. Customer put phone down on myself and my secretary and now won’t answer.

Review reported for false information.

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