Poor quality and terrible customer support
half the order arrived. Arrived items are really poor quality. "Customer support" use delay tactics on refund claims (been in contact for 3 months still no refund)
18 April 2025
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Written by the company
Vi er meget stolte af vores store udvalg af fodboldtrøjer online, og du vil finde trøjer fra både klubhold og landshold. Alle fodboldtrøjerne i vores sortiment.
Contact info
Norway
- retrokit.dk
2.0
Poor
102 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Update
Update. Ordered in May, still not received any goods and its August. Had no refund to account. Retrokit is trying through trustpilot to get negative reviews removed. Do not use this company. No Danish CVR number.
6 August 2024
Unprompted review
Difficult return to Norway. NO customer support.
Very poor customer service with difficult return to Norway. Package held back in customs and nothing you can do from Denmark to get it cleared. Absolutely NO help from retrokit. Scam! Dont buy from them! You will loose your money.
1 July 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.