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Revel Card Reviews 

473
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 321 reviews, reviewers had a great experience with this company. Customers frequently praise the staff and customer service representatives for being exceptionally helpful, patient, and courteous during every single interaction. Many people also appreciate how the card gives them a second chance to improve their credit scores and manage financial hardships effectively. Some reviewers were not happy with payment processing delays, noting that it can take several days for funds to post properly to their accounts. However, a few other people also felt that additional charges for phone or debit card payments, alongside high annual fees and interest rates, were quite frustrating.

What people talk about most

Customer service

Reviewers highlight positive aspects of customer service, frequently praising agents for being kind, polite,... See more

Payment

Reviewers mention ambiguous feedback about payment, highlighting both convenient experiences and frustrating... See more

Staff

Users describe positive interactions with staff, highlighting helpful, courteous, and knowledgeable... See more

Product

Customers had ambiguous experiences with the product, showing a strong division in user satisfaction. Many... See more

Service

Customers consistently note ambiguous experiences with service. While some reviewers experienced great... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I really appreciate a company that gives customers a chance to improve their credit record. I’m more incentivized to pay my bill on time because of a second chance to get things right. The only negati... See more

Rated 4 out of 5 stars

I want to say I was in hospital when card came, and by time I was released I was past the time to activate my card. I called customer service and they reinstated my card so I could activate and use i... See more

Rated 3 out of 5 stars

I am not amused by availability of funds not being available until a week later. Also cut off time of 5 pm when payment is still being made on day of due date

Rated 5 out of 5 stars

Both of the representatives that helped me were amazing. I was very upset, not with Revel but with my situation. The woman that answered when I called realized how upset I was and was very kind. She s... See more

Company details

Written by the company

A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Revel Mastercard®, issued by The Bank of Missouri, comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.

Contact info

3.9

Great

TrustScore 4 out of 5

473 reviews

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3.9

All reviews

(473)

330 reviews in the last 12 months

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Rated 4 out of 5 stars

Customer service was great

I want to say I was in hospital when card came, and by time I was released I was past the time to activate my card. I called customer service and they reinstated my card so I could activate and use it. It was a good experience

27 April 2026

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