revitupuk.com Reviews 140

TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Evaluating 44 reviews, most reviewers were somewhat happy with their experience overall. Many customers reported positive interactions with the staff, highlighting their helpfulness and good communication throughout the process of buying or selling a car. Reviewers frequently mentioned that the service made transactions effortless, with some appreciating the efficient handling of finance and prompt payments for sold vehicles. Several people also noted that the cars were as described and well-presented. However, some people were dissatisfied with the product quality and payment process. There were numerous complaints about vehicles having significant faults shortly after purchase, including engine issues, concerns regarding vehicle certification, and various mechanical problems that made cars undriveable or unsafe. Customers also reported issues with after-sales service, citing a lack of communication, unaddressed problems, and difficulties in getting repairs done, with some even claiming there were unresolved financial matters or that problems were not adequately resolved.

What people talk about most

Product

Users describe negative interactions with product quality. Many reviewers report significant issues with... See more

Service

Consumers find service to be ambiguous, with many praising the team for making processes simple and... See more

Staff

Clients share ambiguous opinions on staff. Many customers praise specific team members like Mark and Dean for... See more

Payment

Customers consistently note negative experiences with payment. Many reviewers report that the company is... See more

Quality

People report significant dissatisfaction with the quality of vehicles. Many reviewers experienced numerous... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So I saw a car on the website I really liked, put a deposit down but unfortunately I wasn't able to go ahead with it due to unforeseen circumstances. Mark was very understanding & great to deal with.... See more

Rated 5 out of 5 stars

Bought a B7 RS4 a couple of months ago wich only has 84 days left on the MOT, I drove it away on the day and was assured if there was any problems when I MOT’d it they would cover any costs.unfortunat... See more

Rated 5 out of 5 stars

Great communication from start to finish with Mark and Dean . They even collected me from local train station and sorted out my finance on the car . Nothing was too much hassle . Thanks again from a v... See more

Rated 5 out of 5 stars

Brought a car from here, and what can I say from start to finish the service has been top tier. I brought online and don’t not have a chance to see the car before hand. They made the whole process ef... See more


Company details

  1. Car dealer

Written by the company

Now celebrating 22 years in the industry, RevitupUK was set up by Mark with one goal in mind, providing the UK and further afield with quality, rare performance vehicles with a huge focus on customer service. Originally starting out as a VXR specialist, selling everything from Corsas to Nissan GTRs, Revitupuk has naturally progressed into all things performance. Ranging from run of the mill hot hatches, all the way to specialist modified imports. If you are a car enthusiast, a trip to our showroom will leave you speechless and struggling to choose which car to take home. We understand that most people work 9-5, so trying to buy a car during these hours can prove difficult, which is why we are always available to chat to any hour of the day, often selling cars in evenings and late at the weekend to help accommodate our customers and make the whole car buying process that little bit easier. Over the years our reputation has helped us grow as the UK’s leading performance and modified car specialist, with over 220k followers on Facebook & Instagram. With this huge audience across the UK, most of our vehicles are sold as soon as they are listed, meaning we always have fresh and exciting stock! Whether you are looking to sell your pride and joy, treat yourself to a new toy, or just after some advice, Mark and Callum are always on hand to help out and accommodate your needs.


Contact info

3.2

Average

TrustScore 3 out of 5

140 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

It was all perfect from the start went…

It was all perfect from the start went for a vehicle I was not really wanting and they put me in a car I could only dream of for the same offer so helpful let me look round start cars carve my phone in the office the little things great help and would definitely recommend them to anyone the showroom is full of so much to choose from!

29 June 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant to deal with

Brilliant to deal with! And would reply all hours to help you out! Amazing service would highly recommend, made the process so so much easier! Would highly recommend.. I’ll be back 😎

26 June 2024
Unprompted review
Rated 1 out of 5 stars

Keep clear.

Wouldn't even give them a 1 star.
Nothing but problems from the day I picked it up.
Fobbed off by aftersales.
Warranty was mis sold.
They don't answer the phone.
Going through court as there was no resolving the issues with them.
Keep your money and go else where.

20 January 2024
Unprompted review
Rated 5 out of 5 stars

Great Experience

I recently sold my BMW M140 to Mark and the team, drove all the way down from Glasgow and it was worth the effort. Spoke to Mark via Email in the weeks before, agreed on the price and travelled down for the handover. Mark welcomed me at the door of his fantastic showroom and showed me some of the great cars he has for sale. We went outside and had a look at my car together and then went Into the office to sort out the paperwork and the payment details. Money was in my bank on the day Mark promised, no issues. A great experience from start to finish, I would highly recommend anyone with a modified car to contact Mark, if looking for a sale. Always a pleasure to do business with another petrol head. Hope to deal with you again inthe future. 🙂🙂

15 June 2024
Unprompted review
Rated 5 out of 5 stars

Great service from start to finish.

Recently purchased a lovely Audi from this garage. I have nothing but good words for this place. From start to finish the process was smooth and the lads at rev it up go above and beyond. They even stayed behind late to accommodate. 10/10 would recommend this garage to anyone.

12 June 2024
Unprompted review
Rated 5 out of 5 stars

Great service from Revitupuk

Sold my X3m for me in the matter of days, kept me updated throughout got me the price I wanted. Thank you Mark will definitely be using you guys again

10 June 2024
Unprompted review
Rated 1 out of 5 stars

Log book

Beware if you're trading your car in for one of their cars. They've not bothered to inform dvla that there's a new owner on my old car now I'm getting parking tickets for a vehicle I no longer own. Sold to them in August 2023 and to this date 12/06/24 still getting letters. Avoid. Look elsewhere.

You know exactly who I am, I drove down from Scotland in (ST12 LTE) Seat Ibiza and swapped for the ST150 you had (EA07 FZC)

31 August 2023
Unprompted review
revitupuk.com logo

Reply from revitupuk.com

Good evening Shaun would you mind reaching out to
Me at sales@revitupuk.com so we can take a look for you as we have no record of a Shaun in August of last year and more than happy to help thank u

Rated 5 out of 5 stars

Would Just Like To make a Review On…

Would Just Like To make a Review On This Company.....Where do I Start..... Absolutely Faultless From Start To Finish genuinely Amazing People No we Buy any Car gimmicks like Knocking off a grand here For Scratch Or a Grand there for a Blemish,Pleasant And Easy Transaction (They shouldn't tease you with the Amazing Motors in the Showroom tho) Ha Ha

8 June 2024
Unprompted review
Rated 5 out of 5 stars

This is about my 12 or 13 car from…

This is about my 12 or 13 car from revitup. Always had good service and the cars have been very good. The new premises is really nice and got a very good selection of cars. My new car is insane and I love it!!! Thanks guys

8 June 2024
Unprompted review
Rated 5 out of 5 stars

Just recently sold my car to mark and…

Just recently sold my car to mark and the guys at Rev it up uk, great price and fantastic service, would highly recommend them if your looking to buy or sell a performance car.
There new showroom is brilliant and definitely worth a visit.

8 June 2024
Unprompted review
Rated 5 out of 5 stars

We have just purchased a 2016 A45 amg…

We have just purchased a 2016 A45 amg from Mark, Danny and the team.
Where can I start. where very happy.

The car was as described. Really great condition. Now considering (87k verified) the mileage if I told you it was half of what it is you’d believe it.
We’ve had cars on 24k in worse condition. Mileage isn’t everything.
How the car has been looked after is much more important.
This one has been cared for.

On to the guys and place.

The show room is immaculate. When we where there they where cleaning the floor…. Bear in mind it was already clean you could have eaten off of it…. The wife and I did have a little laugh. But this shows they care right?

The toilets were clean and nicely decorated.. that’s one place that always gets forgotten. Especially if you’re putting on a front. Shiny show room but festival toilet. That’s a place you need to think what’s the car hiding…
Tells you a lot about a person. Not at Revitup.. nice job guys.

Trust is something that needs to be earned.
It’s 2 way thing and comes with time and actions on both side.
They were honest in the listing with no surprises. We turned up when we said we would. Didn’t then try to mess around on cost.
They then sorted the paperwork when they said they would.
So far I can say I trust them. Thank you guys.

Great cars great place. Keep it up.

Thanks



1 June 2024
Unprompted review
Rated 5 out of 5 stars

Have dealt with Mark and the boys at…

Have dealt with Mark and the boys at Rev it up a few times now. Actually sold them more cars than I’ve bought from them lol. But always a good price given, no messing and great customer service. Their new dealership is great. Massive indoor showroom.

25 May 2024
Unprompted review
Rated 5 out of 5 stars

Cannot fault service

I sold my Cayman to them ten days ago and cannot fault the service
I have purchased cars from them before but this time I needed to sell . Great guys and fantastic communication

4 May 2024
Unprompted review
Rated 1 out of 5 stars

Do Not Buy - Extremely Worst Company

I don’t normally leave feedback but I am really frustrated - I purchased the Land Rover in January and it broke down within 14 days due to turbo failure.
I contacted Revitup - Contact Mark and it took them two weeks to pick up for repair. After 3 months of back and forth with the garage I still have no car and no solution to fixing the problem!
The garage are trying to pass blame onto myself which was of no fault of mine.
If I could give zero stars I would

17 May 2024
Unprompted review
Rated 1 out of 5 stars

What a joke of a company

What a joke of a company. Had been in talks about selling my car to them for a couple of weeks, then the day before we were hoping to drop it off with them they ceased all communication. Waste of time.

9 May 2024
Unprompted review
Rated 5 out of 5 stars

I have been dealing with Mark at…

I have been dealing with Mark at Revitup for 12 years now and has always been a pleasure to deal with him. Always have been offered great deals and i have now purchased 10 cars from him and will continue to do so.

30 April 2024
Unprompted review
Rated 5 out of 5 stars

Paradise for petrolheads

Paradise for petrolheads ! I reserved car I liked and it took me over a week to go and pick it up . Meanwhile I had all sorts of questions and Dean replied immediately , I can honestly say customer service 24/7 . Quick and professional paperwork procedure, very nice office , Awesome car and customer experience, thank you.

27 April 2024
Unprompted review
Rated 5 out of 5 stars

Love my Car. Thankyou!

Purchased my Pourche Boxster on Saturday, Mark was great from start to finish, Give me a great price on mine part exchange. One very happy customer be be coming back for my next purchase soon.

6 April 2024
Unprompted review

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