Iv shopped here for a year and always had success but unfortunately this time my package got lost in the mail and revolution nutrition will not respond to my emails or phone calls I lost my money I wi... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ordered 2x 6lbs protein powders, received the shipment, but they weren't what I ordered. I do care how "busy" they've been. A complete and utter failure of fulfilling customer orders. Their custome... See more
Company replied
I'm a personal trainer with my own training camp. I would often bulk buy the High whey protein packs & TNT for all my clients however it seems like this new executive strategic decision is a pu... See more
- Edit1: I received my package; however, no one from Revolution reached out. The product is good, great taste and quality. But Costumer Service is absolutely inexistent. Impossible to reach out t... See more
Company replied
2.5
Poor
81 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
No product received after 1 month and no response from customer service
The company claims customer service delays due to promotion success. However, I placed my order on January 11 and still have no product and no response despite multiple emails and following their Trustpilot reply instructions. Delays are understandable — complete lack of communication is not
6 February 2026
Unprompted review
Reply from Revolution Nutrition
Hi,
Thank you for taking the time to share your feedback. We're truly sorry to hear about your experience.
We also appreciate you pointing out that you followed our previous Trustpilot instructions. That's not the experience we want any customer to have, and we sincerely apologize for the frustration this caused.
If you're willing, we'd like the opportunity to review your order and see if there's anything we can do to make things right. Please reach out to us at support@revolution-nutrition.com with your order number, and include "Trustpilot" in the subject line.
Thank you for helping us improve.
Warm regards,
Revolution Nutrition Team
Amazing taste
Amazing taste! The Revolution Nutrition High Whey Iced Cappuccino tastes just like a real iced coffee. Smooth, not too sweet, and mixes perfectly without any chalky texture. Easily one of the best-tasting protein shakes I’ve tried. Highly recommend!
29 January 2026
Reply from Revolution Nutrition
Hi Mariana,
Thank you so much for your amazing feedback! We’re thrilled to hear that you enjoyed the High Whey. We appreciate your support and hope you continue enjoying our products!
Impossible to reach out to them
- Edit1: I received my package; however, no one from Revolution reached out. The product is good, great taste and quality. But Costumer Service is absolutely inexistent.
Impossible to reach out to them. I put an order on 01/26, and it says complete and shipped. Once you look at the carrier website, they are saying still waiting for the package (meaning only lable was created, but not actually shipped out). I've tried to reach out to them using all means (email, phone, message on their website). It's just impossible to get an answer. I see they had a large amount of sales, and they are not able to keep up, yet I keep getting marketing for more offers..If you cannot ship, don't sell!!!
25 January 2026
Unprompted review
Reply from Revolution Nutrition
We’re sorry for the inconvenience, this isn’t the experience we want for our customers. Please contact support@revolution-nutrition.com
with your order number and our team will look into your shipment right away and help resolve this. Thank you for bringing this to our attention.
The taste was good
I ordered the high whey protein powder and got pleased with the taste, it took two days for me to receive the product. The flavors that i tried up until now were good.
29 January 2026
Reply from Revolution Nutrition
Hi Badr,
Thank you for sharing your experience.
We’re glad you enjoyed the taste of High Whey and that your order arrived quickly. Happy to hear the flavors are hitting the mark so far.
Honestly deserving of zero stars
Honestly deserving of zero stars. Order never shipped and I ate 100 clams. Customer service ignored you entirely. Avoid at any and all costs.
30 January 2026
Unprompted review
Reply from Revolution Nutrition
Hi Nicholas,
Thank you for bringing this to our attention, and we’re genuinely sorry to hear about your experience, this is definitely not the level of service we aim to provide.
We’d really like to look into your order and make things right. Please reach out to our support team at support@revolution-nutrition.com
with your order details, and one of our customer service agents will personally review your case and help resolve any issues as quickly as possible.
We apologize for any inconvenience and appreciate your feedback.
Wowwww the taste and quality of this…
Wowwww the taste and quality of this protein are amazing. My new go to. The Iced Cappuccino is amazing. I put it in coffee. Like a creamer! It taste great and I get my protein.
29 January 2026
Reply from Revolution Nutrition
Hi Brigitte, we love hearing how you’re using the Iced Cappuccino in your coffee, that’s one of our favorite hacks too. Glad it’s becoming a part of your daily routine. Thanks for choosing Revolution Nutrition!
Shrinkflation and Worse Product
Used to love this protein, but not anymore.
They quietly changed from 25lb bags to 22lb bags at the same price. The old scoops were 37g, now they're 47g. The calories per serving went up 30 calories while the protein stayed at 25g.
Here's the math: 25lbs used to give you about 306 servings. Now at 22lbs with the bigger scoops, you're getting about 212 servings. That's 94 fewer servings for the same price.
You're paying the same money for way less product and worse macros per serving.
Feels like they're hoping customers won't notice. I noticed. Looking for a new protein brand.
20 January 2026
Unprompted review
Reply from Revolution Nutrition
Thank you for sharing your feedback, we appreciate you taking the time to break this down.
We want to be transparent: packaging sizes and formulations can evolve over time due to ingredient costs, supply chain constraints, and ongoing product optimization. Any updates to serving size or nutritional values are always reflected on our labels so customers have full visibility.
That said, we understand your frustration and take this seriously. If you’d like to discuss this further or review your specific product, our support team is available at support@revolution-nutrition.com
. We’re always open to feedback and committed to improving.
Thank you again for being a customer.
Waste of time
I made my order last thursday & took them 5 days to ship which i still havnt recieved it
Never replied my emails or phone calls
I used to order from them everytime but nomore
Service team sucks
Would never recommend Revolution Nutrition
22 January 2026
Unprompted review
Reply from Revolution Nutrition
Hello,
We’re sorry to hear about your experience and understand how frustrating it must have been.
Due to the success of our promotions, we faced a high volume of orders and inquiries over the past week. That said, we do want to ensure your order is properly reviewed and followed up on.
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused and appreciate your patience.
Kind regards,
Revolution Nutrition Team
Loyal customer left in the dark
I've shopped from Revolution Nutrition for many years. Began when I discovered them at Popeyes, to multiple orders directly from their website. I consider myself loyal to their product, until I finally experienced their customer service - spoiler: it does not exist.
I purchased a whey isolate for the first time and when it arrived, the box had been damaged. Upon opening the box, the protein bag was ripped, meaning the product had been contaminated prior to its arrival. Had the order been packaged decently with some protection, this might have been avoidable.
I contacted Revolution's support email immediately and have been ghosted since. After reading other reviews on this site, it is disappointing to know this company does not respect its customers by responding to support emails.
23 January 2026
Unprompted review
Reply from Revolution Nutrition
Hello Demetre,
Thank you for bringing this to our attention and for sharing your long-standing experience with Revolution Nutrition. We’re very sorry to hear about the condition of your shipment and the frustration this situation has caused.
We also apologize if you did not receive a timely response. Our support team is currently handling an elevated volume of orders as a result of our promotion’s strong performance. This may lead to slightly longer response times. We appreciate your patience and thank you for your understanding.
Thank you for giving us the chance to make this right.
Kind regards,
Revolution Nutrition Team
I am a satisfied customer
I am a satisfied customer, the deals were amazing and products of good quality. I would purchase again!
27 January 2026
Reply from Revolution Nutrition
Thank you for taking the time to share this. Happy to hear you loved the deals and our products. We appreciate you choosing Revolution Nutrition!
No after-sales service from Revolution…
No after-sales service from Revolution Nutrition. Despite multiple emails and calls, zero response. Their support is non existent, and the phone line is useless. Don’t be fooled by their automated reply directing you to support#revolution-nutrition.xxx
they won’t answer anyway. A truly mediocre customer experience.
There’s one area where they truly excel is sending us spam at 7:01 in the morning and 5:00 in the evening. That’s their only strength:marketing.
Best to avoid.
6 January 2026
Unprompted review
Reply from Revolution Nutrition
Hello Stephane,
Thank you for taking the time to share your experience. We assure you that this is not an automated message.
Our customer support team is actively working through all requests to ensure each case is properly reviewed and resolved. During our recent promotions, we experienced an exceptionally high volume of orders and customer inquiries due to their strong performance, which temporarily impacted response times across our support channels.
We apologize for any inconvenience this may have caused and appreciate your patience.
Kind regards,
Revolution Nutrition Team
Unacceptable customer service
Unacceptable customer service – no response whatsoever
I have contacted customer service multiple times by email and phone regarding my order and have received no response at all.
For a company selling health and nutrition products, this level of customer support is unacceptable. Once payment is completed, there appears to be no accountability and no follow-up.
I made every effort to resolve this issue professionally, but the complete lack of communication leaves customers with no options.
👉 I would not recommend this company and strongly advise caution before ordering.
7 January 2026
Unprompted review
Reply from Revolution Nutrition
Hello Nathalie,
We appreciate you for taking the time to share your feedback. We understand how frustrating this situation must have been.
Our support team is currently assisting a high volume of orders due to the success of our ongoing promotion. This may result in slightly longer response times. We appreciate your patience and understanding.
We would welcome the opportunity to look into your order directly and provide assistance.
Please contact us at support@revolution-nutrition.com
with your order number and the email address used at checkout, and a member of our support team will follow up as soon as possible.
Thank you for your patience and for bringing this to our attention.
Kind regards,
Revolution Nutrition Team
23 days for delivery instead of the…
23 days for delivery instead of the promised 7, and the order arrived incomplete.
Missing item, no accountability, very poor customer experience.
This is unacceptable and far below standard.👎🏼👎🏼👎🏼👎🏼
I,m very disappointed.
16 January 2026
Unprompted review
Reply from Revolution Nutrition
Hello Ramin,
Thank you for taking the time to share your feedback. We sincerely apologize for the delay in delivery and for your order arriving incomplete. We understand how disappointing and frustrating this must have been.
Our team is currently handling an elevated volume of orders as a result of our promotion’s strong performance. This may lead to slightly longer delivery times. We appreciate your patience and thank you for your understanding.
We would appreciate the opportunity to review your order and resolve this matter for you. Please contact us at support@revolution-nutrition.com
, including your order number and the email address used at checkout, and a member of our support team will assist you as soon as possible.
Thank you for your patience and for bringing this to our attention. We hope to regain your trust.
Kind regards,
Revolution Nutrition Team
*PLEASE READ*
*PLEASE READ*
This is a great company. Their prices are flavors are unmatched. Everything is 3rd party tested and what they provide is legit.
They are CA based and from what I can tell are getting VERY popular. It seems country of origin and sudden popularity are causing delay in shipping. BE PATIENT.
While Ive been ordering through them for a few years now, yes it can have a longer shipping time (2-3 weeks at the longest in one instance), but my order always makes it. Don't listen to these impatient folks that are used to living in the states 30 min from an Amazon warehouse where they get instant delivery with a press of a button.
The product is great and is priced very well.
@revolution-nutrition maybe revise your shipping promises on your site
9 January 2026
Unprompted review
Reply from Revolution Nutrition
Hi James,
Thank you very much for taking the time to share such a thoughtful and balanced review. We truly appreciate your long-standing support and your kind words regarding our product quality, testing standards, pricing, and flavors, it means a great deal to our entire team.
We sincerely appreciate your patience and understanding. Feedback like yours is extremely valuable, and we will certainly take your suggestion regarding shipping timelines into consideration.
Thank you again for your trust and continued support over the years. We’re grateful to have customers like you and look forward to continuing to serve you.
Kind regards,
Revolution Nutrition Team
new packaging is too weak
usually my go-to protein brand, they have been great for years, but the new packaging for their protein is too weak, one of the protein bags was delivered cracked open with whey protein powder everywhere. i feel that they are unreliable now due to the new packaging vulnerabilities.
edited to 1 star, tried contacting customer support through email for a refund but no reply in 4-5 days so far, one of the longest times i've ever waited for an email response
26 December 2025
Unprompted review
Reply from Revolution Nutrition
Hello,
Thank you for taking the time to share your feedback and for being a long-time customer of Revolution Nutrition. We sincerely regret the inconvenience and disappointment caused by the packaging issue and the condition in which your order arrived.
We understand how frustrating it must have been. Your concerns regarding the durability of the new packaging are taken very seriously, and we truly appreciate you bringing this to our attention so it can be reviewed by the appropriate team.
Our support team is currently handling a high volume of orders due to the success of our promotion. Response times may be slightly longer than usual. Thank you for your patience.
We would welcome the opportunity to review your order and assist with a resolution. Please contact us at support@revolution-nutrition.com
and include your order number along with the email address used at checkout. A member of our team will look into this as soon as possible.
Thank you for your patience and for giving us the chance to address this matter.
Kind regards,
Revolution Nutrition Team
They never shipped the order and they have yet to provide any information
First time when I ordered them it was fine . This time when I ordered I paid $59 on 25th December and I have yet to receive any package from them . FedEx has mentioned they have not even received the package from the shipper . I sent them emails , messages and they have not responded to them. It’s a scam really. I want my $59 back.
26 December 2025
Unprompted review
Reply from Revolution Nutrition
Hello Raunak
Thank you for sharing this update and for explaining your experience in more detail. We sincerely apologize for the frustration and concern this situation has caused, especially given your positive experience with a previous order.
At this time, our teams are experiencing an unusually high volume of orders and support requests. We truly regret that you have not received timely updates from us. This is not the level of service we aim to provide.
We would very much like the opportunity to investigate your order status. Please contact us at support@revolution-nutrition.com
, including your order number and the email address used at checkout, and a member of our team will review your case as soon as possible.
Thank you for your patience and for bringing this to our attention. We hope to resolve this matter for you promptly.
Kind regards,
Revolution Nutrition Team
Order not shipped
Like many others who have commented, I ordered my product over half a month ago and it still hasn't been shipped out. Well beyond the 8 business day window for delivery posted on their website. No response so far from customer service email.
2 January 2026
Unprompted review
Reply from Revolution Nutrition
Hello Ian,
Thank you for reaching out and letting us know about your experience. We truly regret the frustration this situation has caused and appreciate your patience.
At the moment, our support team is handling an unusually high volume of inquiries, which has resulted in delays in our response times. We understand how inconvenient this can be and sincerely apologize, as this does not reflect the standard of service we aim to deliver.
We would welcome the opportunity to review your order and better understand what occurred. Please feel free to contact us at support@revolution-nutrition.com and include your order number along with the email address used at checkout. One of our team members will look into this promptly.
Thank you for giving us the chance to assist, and we hope to resolve this matter for you soon.
Kind regards,
Revolution Nutrition Team
Revolution Nutrition not shipping product
Same as others, multiple attempts via email and phone to find out why my order has yet to ship (2 weeks now), they never responded. Fedex shows revolution created a label but no pickup of product. Disputed charge with visa. Move on and don’t waste your time with them.
27 December 2025
Unprompted review
Reply from Revolution Nutrition
Hi Gary,
We appreciate you taking the time to share your experience. We’re very sorry to hear about the frustration this situation has caused.
We are currently experiencing a higher-than-usual volume of emails and calls, which has unfortunately resulted in longer response times than normal. This is not the level of service we strive to provide, and we sincerely apologize for that.
We would like the opportunity to look into this matter and clarify what happened with your order. If you are open to it, please contact us directly at support@revolution-nutrition.com
with your order number and the email address used at checkout, and our team will review this promptly.
We hope to have the chance to address this properly and provide a resolution.
Kind regards,
Revolution Nutrition Support Team
No to cappuccino flavour!
Just bought a new cappuccino flavour. Such a disappointment! It's pure vanilla, not a touch of "cappuccino." Besides, the new bag packaging doesn't work; it doesn't seal. Unfortunately, you can't return it. Wasted $90!
24 December 2025
Unprompted review
Reply from Revolution Nutrition
Hi Dear Consumer,
Thank you for taking the time to share your feedback with us. We’re truly sorry to hear that the Cappuccino flavour did not meet your expectations and that you experienced an issue with the new packaging.
Flavour perception can be subjective, but your comments are important to us and will be shared with our product and quality teams for review. We also apologize for the inconvenience caused by the packaging not sealing properly. This is certainly not the experience we want for our customers.
We would still like the opportunity to look into this situation and see how we can help. Please contact us directly at support@revolution-nutrition.com
with your order number and a brief description of the issue, and our team will be happy to review your case.
We appreciate you bringing this to our attention and hope to have the chance to restore your confidence in our products.
Kind regards,
Revolution Nutrition Support Team
Iv shopped here for a year and always…
Iv shopped here for a year and always had success but unfortunately this time my package got lost in the mail and revolution nutrition will not respond to my emails or phone calls I lost my money I will not be shopping at revolution nutrition again they lost a loyal customer
10 December 2025
Unprompted review
Reply from Revolution Nutrition
Hi Corbin,
Thank you for taking the time to share your experience and for being a loyal customer over the past year. We are genuinely sorry to hear about this situation and understand how frustrating it is when a package goes missing.
Please note that when a shipment is lost in transit, we always work with the carrier to investigate and resolve the issue. We would never intend to leave a customer without support or a solution. If you have not yet received a response, it is certainly not the experience we aim to provide.
We would like to look into it and make this right for you. Please reach out to us directly at support@revolution-nutrition.com and include your email address and order number.
We truly value your trust and loyalty and hope to have the opportunity to resolve this and regain your confidence.
Kind regards,
Revolution Nutrition Support Team
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