Reynolds of SelbyReviews 

266
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I recently bought a Mini Roadster from Wayne. MOT, full service and even 2 new front tyres on when I collected it last week. A good experience too after dealing with main dealerships in the past.... See more

Rated 5 out of 5 stars

Absolutely the best! Richard is amazing. They go above and beyond any other car dealer I’ve ever seen, much better than big main dealers such as lookers. Not pushy at all. Perfectly polite and approa... See more

Rated 5 out of 5 stars

Fantastic service from a good well established family business. Very friendly and helpful in fact nothing is to much for them when it comes to trying to assist in anyway they can. The quality of the s... See more

Rated 5 out of 5 stars

From start to finsh the whole process was just first class service. Having never purchased a car from a dealership before we wasn't sure what to expect, but we really were blown away but everything.... See more

Company details

  1. Car dealer

Written by the company

We are a family run, multi award winning car dealership established in 1995. We keep around 25 cars in stock for sale, and have six workshop bays in the service department. Whether you are visiting our workshop for a service or repair, or looking to buy a new car from us, we have one aim:.... "To be the best garage our customers have every been to"


Contact info

4.9

Excellent

TrustScore 5 out of 5

266 reviews

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4.9

All reviews

(266)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

Just amazing

First time I have dealt with this garage after losing complete trust with all dealers. Amazing smooth and slick service. I went in to look with a car in mind I had seen, but sadly wasn't what I needed. Instead of leaving dissapointed, time was spent with me to work out what I did need, and to my luck they had that car! Customer service is 5 star. They have restored my faith and will be my new place for mot and servicing too. I would highly recommend. Thank you Reynolds!

30 September 2022
Unprompted review
Rated 5 out of 5 stars

Absolutely excellent service from start…

Absolutely excellent service from start to finish. Wayne was professional & courteous & made the whole experience of buying a used car stress free & enjoyable.
The car quality was exceptional- 8 years old but looks & drives like new. Couldn’t fault any aspect of this transaction. Will highly recommend

23 September 2022
Unprompted review
Rated 5 out of 5 stars

What a brilliant garage

What a brilliant garage! I’m blown away by the level of service and care given, in particular by Wayne, who has been suberbly attentive and courteous! I wish I had discovered this place sooner - both for purchasing a vehicle with complete peace of mind as well as the service and mot provision. A full set of stars ⭐️ xxx

22 August 2022
Unprompted review
Rated 5 out of 5 stars

Amazing!!!!

From start to finsh the whole process was just first class service. Having never purchased a car from a dealership before we wasn't sure what to expect, but we really were blown away but everything. We were made to feel comfortable from start to finsh no hassle or pushing you to buy we were left to test drive the car and come back and make our decision about purchasing without feeling pressured. If we needed anything or any questions answered they were straight there to answer them.
We ended up buying the car there and then which was a tuesday evening and the car was ready to be collected Saturday. Amazing garage Amazing customer service!

27 July 2022
Unprompted review
Rated 5 out of 5 stars

Such an incredibly highly professional…

Such an incredibly highly professional and customer focused operation. My expectations have truly been surpassed. I cannot praise the customer care enough which was not only down to our advisor but also replicated throughout the entire company. From viewing the car, the reassurance, the financial elements through to the aftercare, absolutely amazing. I live approximately 40 miles away but will definitely be making that journey for our servicing and MOTs and anything we need. So worth it when you find a dealership you truly feel in safe hands with. Thank you. (especially to Wayne). Sara.

14 July 2022
Unprompted review
Rated 5 out of 5 stars

Reynolds of Selby are one of those rare…

Reynolds of Selby are one of those rare garages which still hold to the old fashioned values of the customer is important, I have had several vehicles from Reynolds and always find them great to deal with, my recent purchase developed a few mechanical issues, they did not hesitate to take the car and resolve these and always kept me informed. Great service.

4 July 2022
Unprompted review
Rated 5 out of 5 stars

Great customer service

Bought 2 cars in April and Wayne couldn’t been of any more help. Cars thoroughly checked before pick up.
Was not a case of buying the car and that’s that. After sales are amazing too.

Will buy from here again when the time comes

12 May 2022
Unprompted review
Rated 5 out of 5 stars

I just buy my Ford kuga from…

I just buy my Ford kuga from Reynolds,and thanks to the top gus Wayne wich is giving to me all the information about the car and he help me with the financie papers,thank you again,I will fully recommend
Ovidiu

28 April 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

My 18 year old daughter bought a nice little first car from Reynolds . Having looked around several car dealerships we were very impressed with Reynolds. They were professional and helpful. There were a couple of minor issues with switches and Reynolds were excellent at getting it sorted out quickly , to our complete satisfaction- even collecting the car from our house to get the switches sorted. Very impressed

17 March 2022
Unprompted review
Rated 5 out of 5 stars

It has taken me a very long time to…

It has taken me a very long time to write this review, but i am finally here! Reason why i so strongly felt i needed to come and write it (even after almost a year) is to give praise to Reynolds of Selby, and to Wayne personally. My partner and i went to view my first car, little Suzuki Swift. We were greeted by a lovely gentleman Wayne who was extremely professional, very helpful and most accommodating in every aspect. My car was MOT-d, serviced swiftly and delivered to my door by friendly chaps. I felt really confident to purchase a car from him and if i ever get to the point where i will exchange my car, i will most definitely go back to the dealership and see what they have on offer. Wonderful service and 100% recommend them, Thank you for my first reliable car!

Helena

12 February 2022
Unprompted review
Rated 5 out of 5 stars

Just purchased a Fortd C Max from…

Just purchased a Fortd C Max from Reynolds, living is Somerset it was impossible to vierw the car before purchasing, having spoken to Wayne on the phone he gave me all the information i needed to make my decision on weather i would buy the car or not.
It was a no brainer considering all that went with the car like a 2 yr warranty a full service and new Mot plus a dsg gearbox service and a Ford sd card update for sat nav.
Richard then took over the sale as Wayne was away and after agreeing everything i travelled up to Worcester by train to meet half way and take deliver of the car, waht a car it is its condition is showroom and drives a dream.
Richard and Wayne were fantastic to deal with and process was so easy, so if you are looking to buy a car look at Reynolds you will not be dissapointed,
Thank you to all at Reynolds for making my purchase so easy

David Douglas
David Douglas

4 February 2022
Unprompted review
Rated 5 out of 5 stars

Excellent buying experience

Excellent buying experience. Flagged a few missing accessories/items from my new xc60, but all have been replaced as promised. Superb communication with Wayne and Richard. In short - lovely car and great service provided.

26 December 2021
Unprompted review
Rated 5 out of 5 stars

Excellent support and service from Reynolds of Selby

Car found via auto trader, contacted Wayne at the showroom who got back to me quickly. I arranged a visit out of the normal working hours which he obliged. Very helpful with the viewing, sorted out a couple of issues with the car. Serviced, Mot’d and a 2 year warranty to boot on a 2013 car! Paperwork straight forward and was actually available before the previously arranged date. Pick up was straight forward with me walking out with the car in 40 minutes. Great communication, polite and helpful staff, servicing and warranty second to none. Had the car (MX-5) 3 weeks and cannot fault it. Or the service received by Reynolds of Shelby.

22 October 2021
Unprompted review
Rated 5 out of 5 stars

The mechanics did a great job of…

The mechanics did a great job of getting my ageing Yaris through its MOT endeavouring to repair parts rather than replacing with new to keep the cost down bearing in mind the nominal value of the car. Quite an unusual approach nowadays but greatly appreciated!

Simon - Selby

6 October 2021
Unprompted review
Rated 5 out of 5 stars

Car purchase

Recently purchased a car they was very helpful and informative and offered great warranties and customer service was great.

16 September 2021
Unprompted review
Rated 5 out of 5 stars

highly recommend

first time we have purchased a second hand car from Reynolds of Selby ,first time experience of over the internet sale ,we knew every detail about the vehicle before purchase ,so no hidden surprises, the salesman was Wayne was an absolute top guy who gave us professional and personal service ,the car was presented too highest standard we have ever encountered ,a credit too his job and company ,really could only recommend Reynolds Selby for the best second hand buying experience we have had in all our years motoring ,flawless drive home thankyou you so much for great buying experience

23 August 2021
Unprompted review

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