Adam from Rhino has been exceptional. Just the right balance of following up on a quotation to ensure we didn’t miss our renewal date. Great service at a great price.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The lad i dealt with on the phone to renew my insurance was great! Was nice to talk to a HUMAN, instead of a robot reading a script! Fantastic service will be using for the foreseeable when it comes t... See more
Representative was clear and to the point which is helpful when you're in the middle of your work day with not much spare time.
Great customer service from Patrick. Kept things simple and was honest and upfront about prices and what I needed. Good value and I would recommend.
Company details
Written by the company
Rhino Trade Insurance provides specialist insurance products tailored to the needs of tradespeople across the UK. From public liability and professional indemnity to tool cover and personal accident insurance, we offer affordable, reliable protection to keep your business covered. 🦏
Contact info
Rhino Trade Insurance, Windsor House, Troon Way Business Centre, Thurmaston, LE4 9HA, Leicester, United Kingdom
- 0116 243 7904
- info@rhinotradeinsurance.com
- rhinotradeinsurance.com
4.7
Excellent
126 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 33% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Kyle very helpful
Kyle very helpful.
Best priced insurance i have found. Great support team to take you through every step
15 January 2025
Unprompted review
Great customer service
Have been using Rhino since last year and cannot recommend them enough, very reasonable pricing, extremely helpful staff.
15 January 2025
Unprompted review
Highly recommend
Highly recommend, very prompt service and great communication
15 January 2025
Unprompted review
Easy to work with and would highly…
Easy to work with and would highly recommend to any sme
15 January 2025
Unprompted review
Very helpful quick and easy but also…
Very helpful quick and easy but also very thorough
15 January 2025
Unprompted review
Great service
Great customer service from Kyle. very helpful when getting public liability insurance and tool insurance. Would highly recommend!
14 January 2025
Unprompted review
Bathroom/kitchen installers liability insurance
We are bathroom/kitchen installers.We been with Rhino for years.Excellent and easy communication as always. Best prices.
Highly recommended by us.
No disappointment here.
14 January 2025
Unprompted review
Liam helped make renewing my public…
Liam helped make renewing my public liability insurance stress free and go smoothly. It was all completed while I was servicing a gas boiler that's how easy the whole process was.
14 January 2025
Unprompted review
Fantastic customer service
Fantastic customer service, easy to speak to, very clear and friendly.
13 January 2025
Unprompted review
Great service
Great service.
Emailed at 1pm with a query. All done and dusted by 2:30pm. Awesome. Thanks Kieran.
13 January 2025
Unprompted review
Great experience with Rhino
Great experience with Rhino. Patrick looked after us well and made the quotation easy. Would definitely recommend
8 January 2025
Unprompted review
Excellent service
Great chaps. always helpful every year we receive a good service from Patrick.
8 January 2025
Unprompted review
10/10 customer satisfaction
The whole experience was easy and to the point. The phone call took minimal time even though there were lots of changes I made to my policy before my renewal. Every question I had answered leaving me feeling confident with the cover I have. 10/10 would recommend to anyone.
2 January 2025
Unprompted review
Dealt with Charlie
Dealt with Charlie, very helpful and answered all my questions. Have used these for the last few years and will keep on using. Thankyou.
2 January 2025
Unprompted review
Renewed my policy today
Renewed my policy today, Ben answer all my questions great customer service, totally recommended
2 January 2025
Unprompted review
Patrick was spot on and explained…
Patrick was spot on and explained everything very well. 5* from me
2 January 2025
Unprompted review
Easy process as far as insurance goes
Easy process as far as insurance goes. Good price, better than my existing public liability insurance
28 December 2024
Unprompted review
Dealt with Patrick who was professional…
Dealt with Patrick who was professional in dealing with my PLI, and explained everything clearly.
Many thanks
19 December 2024
Unprompted review
Only just recently signed up for rhino…
Only just recently signed up for rhino insurance, but right off the get go the customer service is amazing. Guy I spoke to was incredibly helpful and helped me make changes to my account, also informing me on things I can do to make sure I meet the requirements to be covered by the insurance. Top notch
19 December 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.