Richardtheplumberltd Reviews 

★☆☆☆☆ – Misleading booking experience and shower left unsafe

I contacted Richard Plumbing after finding their sponsored advertisement on Google. The gentleman I spoke to gave me the impression that he was local to my village and told me they were Mira shower specialists.

I was advised that someone would attend within 30–60 minutes. After waiting an hour and a half, I called again and was told that the engineer was delayed on another job. It was only then that I realised someone other than the person I’d spoken to was attending.

The engineer who eventually arrived was from Bath, and I only discovered that he was working for a company called Semico Plumbing & Heating Ltd when I received the invoice.

I had called because my Mira shower was dripping continuously. The engineer dismantled and reassembled the shower controls, then recommended replacing the entire shower for £490 plus VAT. I paid the £60 call-out charge and declined the replacement.

Before his visit, the shower was functioning normally apart from the dripping. Afterwards, I discovered that the temperature control no longer worked, the water was scalding hot, and the controls felt noticeably looser and turned further than before.

When I contacted them to complain, I was told the cartridge was faulty, although the engineer acknowledged that he hadn’t removed it to inspect it. He promised to speak to the office and call me back, but I have heard nothing further.

I am now left with a shower that is unsafe to use and have had to arrange for another plumber to replace it.

I am extremely disappointed with the lack of transparency about who would be attending, the standard of service and the complete lack of follow-up when I reported a serious problem.

Based on my experience, I would not recommend booking through Richard Plumbing.

This company is a scam! DO NOT USE.
They say they have a trusted group of plumbers and yer, it is registered under one name, a fake address and the plumber they sent was useless.
BEWARE OF THIS SCAM

Scammers. Firstly, the person who came was not from ‘Richard the Plumber’. He was from a company called ‘Plumbvera Ltd’. He took videos of the issue, then put those into Chat GPT to diagnose the issue & created a quote from Chat GPT. The quote was for £945. Got a local reputable company who have diagnosed a completely different issue & fixed it for £377. Avoid at all costs.

Phone number 07700189923 DO NOT USE or CONTACT
My experience of Friday 6 November 2026 proves this “set up”, naming themselves as “Richard the Plumber” proved to be nothing more than an expensive “con”.
Staff appeared to be of foreign nature and simply money grabbers.

Do not use, would give them 0 stars of possible . Sub contractor jobs at a ridiculous price £195 an hour for a job within standard hours (a leak), was fixed but charging that I'm not sure how they can sleep at night and they promised a good price on the phone. I was then advised this was cheap, only proceed as eager to get the issue sorted. Also I'm now pretty sure they reviewed themselves on google so don't fall for the 5 stars and paying for marketing to bring them high on the google search.

Richard the plumber Ltd? COWBOYS!!’
Came to my house 31st October to fix under the sink. Agreed a price to fix it £110 but then kept raising price up to £220 because he couldn’t stop it leaking, I said I’m not prepared to pay that so he just walked out leaving it leaking all over. When I rang office to complain they were just giving excuses then said they would ring back
INCOMPETENT UNPROFESSIONAL rip off COWBOYS, Stay clear!!!!

Couldn't fit the shower in one day. Came back the next day and finished it. Had leaky pipes that weren't taped had water coming through the ceiling and charged me £1038 for the privilege. Got another plumber to sort it out and charged me £175 for the two hours it should have taken.