Outstanding. Nothing was too much trouble at this dealer. Have always gone back due to the customer service. And love the Vitara. These people know about customer service.y last vehicle was an MG and... See more
Company replied
Richmond Suzuki, 112 Commercial Road, Totton, SO40 3AD Southampton, Hampshire, GB
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Outstanding. Nothing was too much trouble at this dealer. Have always gone back due to the customer service. And love the Vitara. These people know about customer service.y last vehicle was an MG and... See more
Company replied
We’ve just picked up a new scross from Jag at totton in Southampton and it was all very friendly and easy to buy via this branch very happy thank you
Company replied
Cannot recommend Ricky from newmans suzuki enough! Friendly,reliable and very knowledgeable salesman and most importantly honest! Ricky listened to our requirements and from start to finish was a very... See more
Company replied
Charlie Dobson the sales executive was most helpful, she was patient and kind as i have parkinson's disease.She explained everything and checked for understanding. Charlie took us for a test drive an... See more
Company replied
Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.
Richmond Suzuki, 112 Commercial Road, Totton, SO40 3AD, Southampton, Hampshire, United Kingdom
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I arrived to collect our new car and was warmly welcomed by Jagdeep Bhakar, offered a drink and seat.
There was some technical difficulties registering the new car and this did take some time but Jags kept me informed and apologised for the delay.
With the car registered Jags went through the paper work and helped me set up the App that supports the vehicle.
I needed to collect some items out of my old car and Jags kindly drove the new one alongside it so it was easier for me to transfer my belongings.
Jags waited with me to ensure the App technology was working.
Jags was polite, kind and engaging in all our interactions - I couldn't have asked for more - Thank you

Reply from Richmond Motor Group - Suzuki Southampton
everything was explained clearly and all questions answered. When a problem arose, a way to solve it was found.

Reply from Richmond Motor Group - Suzuki Southampton
Jag was excellent, showed me everything I needed to see and know about my new car and helped me set up the Suzuki connect app. He's the best 🤞

Reply from Richmond Motor Group - Suzuki Southampton
We didn’t have any problems it all went very smoothly the sales man was very pleasant and easy to talk to got everything sorted out and collected on time.

Reply from Richmond Motor Group - Suzuki Southampton
Just browsing but ended up buying a car so excellent sales guy.nothing pushy very polite and had everything explained until we understood ( being a bit older it takes a while )

Reply from Richmond Motor Group - Suzuki Southampton
Excellent service, couldn’t do enough for us. Very polite and welcoming and had a nice smile and a nice sense of humour. Thank you very much to Jag.

Reply from Richmond Motor Group - Suzuki Southampton
Welcoming and polite staff.
Knowledgeable and able to provide all information required.
Thank you Jag.

Reply from Richmond Motor Group - Suzuki Southampton
Was very happy with the service,nothing was too much trouble. Very friendly and made me fill welcome. And very happy with my car

Reply from Richmond Motor Group - Suzuki Southampton
We have been very happy with Suzki since we first got one from the Fareham branch. Dell the manager their at the time was very helpful & we have followed him round to where he is now in Southampton.

Reply from Richmond Motor Group - Suzuki Southampton
Following a number of problems in purchasing a secondhand car, we are happy to strees that those problems have now been sorted out by Bill Ryan, the Suzuki Manager. We are now going to buy a new Swift from them and would like to thank Bill for coming up trumps. Ghislaine Chauvin

Reply from Richmond Motor Group - Suzuki Southampton
good service, only down point was one of the keys was dead which would have been nice to been told. Jag did a great job though recommend dealing with him

Reply from Richmond Motor Group - Suzuki Southampton
Parking is an issue at the dealership, but Ricky the salesman was really good.

Reply from Richmond Motor Group - Suzuki Southampton
Jagdeep Bhakar was great. We went into the showroom knowing we wanted to but a swift and Jag was not pushy at all. Would highly recommend both Jag and Richmond Suzuki

Reply from Richmond Motor Group - Suzuki Southampton
Jag was great, he was supportive, knowledgeable, honest and attentive. We felt relaxed and supported in making a big decision for us, moving to an electric vehicle. Thanks so much Jag

Reply from Richmond Motor Group - Suzuki Southampton

Reply from Richmond Motor Group - Suzuki Southampton
MG service, Both Louis and service manager were most helpful, helped with a technical warranty issue and lovely loan car provided.

Reply from Richmond Motor Group - Suzuki Southampton
Polite, informative, friendly. This is our second purchase with Richmond.

Reply from Richmond Motor Group - Suzuki Southampton
I am so pleased with my purchase from the sales lady Charley. She was so helpful and polite. I thank everyone at newmans for what great service you get x

Reply from Richmond Motor Group - Suzuki Southampton
I recently bought a car from Charley and the whole process was excellent. Communication was clear, transparent, and professional throughout. The car was in great condition and exactly as advertised. I really appreciated how easy and straightforward everything was. Highly recommend and would definitely buy from them again.

Reply from Richmond Motor Group - Suzuki Southampton
Excellent experience dealing with Richmond in Totton, Southampton! From my first phone call to them and picking up my pre-owned car the service couldn't be faulted. Jagdeep was very professional from start to finish, even picking me up from the train station. Very good company to deal with and not pushy - would highly recommend 👍

Reply from Richmond Motor Group - Suzuki Southampton
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