Outstanding. Nothing was too much trouble at this dealer. Have always gone back due to the customer service. And love the Vitara. These people know about customer service.y last vehicle was an MG and... See more
Location
Switch locationRichmond Suzuki, 112 Commercial Road, Totton, SO40 3AD Southampton, Hampshire, GB
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See what reviewers are saying
We’ve just picked up a new scross from Jag at totton in Southampton and it was all very friendly and easy to buy via this branch very happy thank you
Cannot recommend Ricky from newmans suzuki enough! Friendly,reliable and very knowledgeable salesman and most importantly honest! Ricky listened to our requirements and from start to finish was a very... See more
Company replied
Charlie Dobson the sales executive was most helpful, she was patient and kind as i have parkinson's disease.She explained everything and checked for understanding. Charlie took us for a test drive an... See more
Company replied
Company details
- #25 of 90 best companies in Car dealer
- #5 of 20 best companies in MOT Centre
- #16 of 55 best companies in Car service
- #2 of 3 best companies in Hyundai dealer
- #1 of 1 best companies in Skoda dealer
- #13 of 55 best companies in Used car dealer
Written by the company
Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.
Contact info
Richmond Suzuki, 112 Commercial Road, Totton, SO40 3AD, Southampton, Hampshire, United Kingdom
- 02380 873 888
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Bought second hand Swift.
Sam helped us choose a second hand car. Very much appreciated that he didn’t go for the hard sell. Kept exactly to our criteria. It was me who stretched them! All went very smoothly, although I have only had the car for a few days, no problems so far.

Reply from Richmond Motor Group - Suzuki Southampton
I had a very positive experience with…
I had a very positive experience with Richmond Suzuki Totton, Southampton. The process was straightforward and hassle-free from start to finish, and the customer service was excellent. A special mention to Jagdeep Bharak, who was fantastic throughout—friendly, knowledgeable, and genuinely helpful. Highly recommended dealership!

Reply from Richmond Motor Group - Suzuki Southampton
Just purchased my new car and couldnt…
Just purchased my new car and couldnt be happier with the service from jag and team….i highly reccomenf

Reply from Richmond Motor Group - Suzuki Southampton

Reply from Richmond Motor Group - Suzuki Southampton
Excellent in all respects.
We bought our new Suzuki Vitarra from Newmans at Totton. This replaced our previous Suzuki, also bought from Newman’s in 2023.
Sam Beevers helped us throughout the process. Each and all of our questions were answered completely at every stage. Sam was supported by Del Bhatti on specific points.
Truly first class guidance and support, throughout. We will be delighted to return for our next car in four years time

Reply from Richmond Motor Group - Suzuki Southampton

Reply from Richmond Motor Group - Suzuki Southampton
Great friendly service. Ricky Singh was…
Great friendly service.Ricky Singh was very helpful and patient with our lack of technical expertise! Recommended!

Reply from Richmond Motor Group - Suzuki Southampton
Jag was great helping us with choosing…
Jag was great helping us with choosing our car. It was a very smooth transaction and stress free. Would reccomend using him again.
Thank you Jag

Reply from Richmond Motor Group - Suzuki Southampton
Great customer service and very happy…
Great customer service and very happy my purchase from start to finish. Also have had a really great experience after with sales service. I highly recommend this dealership.

Reply from Richmond Motor Group - Suzuki Southampton
newmansuzuki
jaagdeep bhakha a very well informed sales man and so helpful with every thing made the process very easy for me to get the right vehicle ,it arrived on time and im very pleased with the entire experience ,well done keep up the good work . thank you jaag s

Reply from Richmond Motor Group - Suzuki Southampton
Excellent service
After seeing that I could now have all work on my mg carried out at Richmond motors Totton instead of going all the way from Lymington to Botley I changed my service and other problems I had to them in December
I dealt with Louie Cecil who was excellent.I found him to be friendly, professional and accessible and in my honest opinion went the extra mile
Louie is certainly a great asset to Richmond Motors and have no hesitation in recommending both Louie and Richmond Motors Totton

Reply from Richmond Motor Group - Suzuki Southampton
Sam Beavers, Sales Executive
Sam Beavers was an excellent, patient, helpful sales executive. He helped me at every stage of the transaction. He even helped me during the test drive and was patient and understood my needs. Can't recommend him highly enough.

Reply from Richmond Motor Group - Suzuki Southampton
Excellent!
A difficult decision for us but Ricky Singh was very patient & helpful. A successful result

Reply from Richmond Motor Group - Suzuki Southampton
Questionable MOT fail
We needed an MOT in a rush so took our Nissan here rather than our usual garage (also part of Richmond Group) and were told it had failed and would cost over £650 to repair.
I was surprised as there had been no advisories previously and so waited the two weeks I needed so that I could take the car to our usual garage. At our usual garage the car passed first time.

Reply from Richmond Motor Group - Suzuki Southampton
Amazing experience
What an amazing experience I had when I met Jagdeep Bhakar, Sales executive at Suzuki Richmond in Totton.
From the initial hello to being waved off in my new two year old Suzuki Swift, Jag made me welcome, comfortable and that no question was stupid!
He laughed at my terrible jokes but still remained focussed and professional. Thank you to Jag, Del and all the team.
I love my beautiful Suzuki!

Reply from Richmond Motor Group - Suzuki Southampton
Sam was great very helpful and patient…
Sam was great very helpful and patient made every thing go smoothly however we are still waiting for our car mats

Reply from Richmond Motor Group - Suzuki Southampton
My first Susuki from Totton!
I got my first Susuki from Jag today! My Mum has got her last 4 cars from Susuki Totton so I decided to follow suit. From start to finish, Jag has been professional, polite and helpful. From my initial interest, to my test drive, to the collection today, he has looked after me from start to finish! I have signed up to the service plan knowing ill be looked after by my local car dealer. Thanks Jag! Its been a pleasure! 🫶🏽

Reply from Richmond Motor Group - Suzuki Southampton
Great purchasing experience
Ricky made buying a car a great experience. He never pressurised us at all.The experience from test drive to purchase was handled very efficiently.

Reply from Richmond Motor Group - Suzuki Southampton
Very good customer service.
Sam Beevers and Simon (manager) was very helpful.
Very good customer service.

Reply from Richmond Motor Group - Suzuki Southampton
Great experience
Ricky was great from the first step we took into the dealership. He talked us through every step, and it was a pleasure to have him help us purchase a new car.

Reply from Richmond Motor Group - Suzuki Southampton
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