Andy Reviews 1,455

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and helpfulness, often highlighting drivers who go above and beyond. The service is frequently described as efficient and reliable, with many appreciating the smooth booking process and timely communication regarding driver details and arrivals. People also commend the comfortable, clean vehicles and the overall ease of their journeys. However, some customers also noted occasional issues. A few reviewers mentioned instances where the driver went to the wrong terminal or dropped them off at an incorrect location, leading to inconvenience. There were also isolated reports of drivers not providing pre-paid child seats or arriving at the wrong time, though these seem to be rare occurrences.

What people talk about most

Staff

Customers consistently report positive experiences with staff. Reviewers frequently praise drivers for being... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the punctuality,... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising drivers for being on time or early,... See more

Booking process

Reviewers mention positive feedback about the booking process. Customers consistently found the booking... See more

Location

People report positive experiences with location. Customers appreciate the drivers' punctuality and ability... See more

Based on these reviews

Rated 5 out of 5 stars

Excellent communication and service. There was a rockfall closing the road from Toulouse to Andorra which meant a huge detour, but we were kept informed of the situation the whole time. We then change... See more

Rated 5 out of 5 stars

My driver on January 4, Juan was wonderful! He came 5 minutes before the scheduled time, kindly helped with my luggage, drove carefully and effectively and was a true gentleman. My driver on Jan... See more

Rated 5 out of 5 stars

I just wanted to send a quick note and let you know that our driver Abdul Waheed was fantastic. He was professional, on time and was a very careful driver. He was a true professio... See more

Rated 5 out of 5 stars

Great experience in general! Very quick and easy booking system. Loved that I received constant updates about the driver and his way to us, and that he has arrived. The driver was extremely profession... See more


Company details

  1. Transportation service

About Andy

Written by the company



At Andy, we specialize in taking you places, whether it's from city to city, airport to city, or any point of interest within a city, in Barcelona, Andorra, Madrid and Valencia.

Our drivers are carefully selected to make your long-distance trips as enjoyable as possible, and our 24/7 travel agents are always available by chat, so you don't have to wait.

Book in advance and pay online with your credit card. The best part? The price is all-inclusive, so you won't get hit with any extra fees or hidden costs.

Book your ride now

Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Replied to 11% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Dusan was the best driver

Dusan was the best driver. He was so attentive and made us feel very comfortable for the very long journey from Girona airport to Arinsal (3+hrs). He contacted me the night before and was waiting for us on arrival. Very friendly and welcoming, Can’t fault this service at all and highly recommend.

15 February 2026
Unprompted review
Rated 5 out of 5 stars

Victor is great

Victor is great, always arrives on time, helps with luggage and generally a very nice person. Makes our journey to BCN a pleasure.

14 February 2026
Unprompted review
Rated 5 out of 5 stars

Great communcation all the way through…

Great communcation all the way through - both Andy and the driver direct. The driver Victor drove carefully from BCN to AND, came on time and was very service minded. Everything went as expected - with a smile. andy's booking portal works oprfectm easy and fast - and get's prices instant. Very useful.

10 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent communication and service

Excellent communication and service. There was a rockfall closing the road from Toulouse to Andorra which meant a huge detour, but we were kept informed of the situation the whole time. We then changed our return flight to fly out of Barcelona and they changed our booking very efficiently. Our return driver arrived at the hotel approximately 45mins early and was happy to wait in reception until we were ready.

7 February 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service! Picked up right at the airport and a smooth ride despite plenty of traffic. Li was really friendly and I felt very safe in his hands.

6 February 2026
Unprompted review
Rated 5 out of 5 stars

My driver Andres was fantastic

My driver Andres was fantastic, so helpful and polite, we got stuck in traffic and he was patient and kind helping me find my way when i got to my destination too. The car was spacious and he brought water and sweets for me for the journey. I would highly recommend him. Thankyou !

3 February 2026
Unprompted review
Rated 5 out of 5 stars

Fab service

Fab service! Andy taxi sorted us out in an emergency (due to main Andorra to Toulouse road blockage). They offered a sensible price (unlike other quotes) and provided a first-class service too. Highly recommend

4 February 2026
Unprompted review
Rated 5 out of 5 stars

On time

On time. Lovely driver helped with suitcases. Safe comfortable driving. Beautiful clean car. 2nd time using them. Will be using them again for sure

2 February 2026
Unprompted review
Rated 5 out of 5 stars

10/10

After several cancels from other taxi services, we found Andy and they saved us. Comunication via whatsapp was fast and clear. After pay the driver Andreas personally contacted me and confirmed me time and place of pick up. Andreas was ready on time even earlier at 3;50 am and was very nice and polite. Highly recommend Andy taxi service :)

30 January 2026
Unprompted review

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