A spot on experience from my first time ordering after multiple issues using swell. Quick, professionally packed and miles better in price. The rats were that frozen when they got here I could barley... See more
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Company details
- #100 of 161 best companies in Pet Care Store
Written by the company
For over a decade our team has helped supply high quality rodents and poultry for exotic animals all over the country. Our products are well researched and offer the best quality and value for money on the market. We purchase the right products for our animals, from high quality brands such as Habistat and Arcadia, but also sell our own brand products too. We have become a trusted source of knowledge within the exotics community for many years. Our commitment to great customer service is responsible for our long-lasting relationships with customers, many of whom we have been supplying frozen food for years. Our collection of frozen food includes rats, mice, multimammates, gerbils, hamsters and various poultry such as chicks and quail. We also stock larger items like rabbits, guinea pigs and ducks. If you’d like to see what we have in stock, please view our store.
Contact info
Unit E Oyo Business Units, Fishers Grove, Fitzherbert Road, Farlington, PO6 1RG, Portsmouth, United Kingdom
- ridgewayexotics@yahoo.co.uk
- ridgewayfrozen.co.uk
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Great delivery like always and a great…
Great delivery like always and a great service wouldn’t use anyone else for my frozen food many thanks
Great quality products
Great quality products, always reliable friendly service - can’t recommend enough x
Would use again.
Fast delivery and the product was cheaper than elsewhere would use again.
Great packaging
On time delivery. The packaging was very efficient, and the product arrived still completely frozen, and if not unpacked, would probably stay frozen until the heat death of the universe.
Value for money,delivery driver left…
Value for money,delivery driver left package and no hang up as experienced in past with other suppliers which is important to me,realy well packaged had some fun with dry ice lol.thankyou great order will order again and very rare I bother sending in review 10 out 10 keep it up.
Best regards Richard.
Great prices for Quality food
Great prices, easy to pick up. Brilliant service as always.
🐍🐍🐍Would recommend to all🐍🐍🐍
Excellent service nice and quick everything arrived frozen solid what needed to as always would recommend them to everyone
Perfect delivery and great customer…
Perfect delivery and great customer service, as always.
Amazing packaging for frozen mice
Amazing packaging for frozen mice, best we have ever had, also a good price.
Always amazing quality every time x
Quality frozen and quick delivery service.
Quality frozen snake food and a fast reliable service.
Delivery problem, no problem
Due to a technical problem at the courier my delivery arrived 24hrs late.
Fearing the worst I opened the box and most were still frozen.
The freezer pack at the base was still solid.
Excellent thank you
I ordered frozen rats for my bps
I ordered frozen rats for my bps, I messed up and put the wrong postcode but they was lovely about this and changed it for me.the rats came quick, frozen and in great condition definitely will become my regular supplier now as was previously going to pets at home but they had no where near the verity and was not as money efficient as Ridgeway . Happy snakes = happy human
Had 2 frozen deliveries now and both…
Had 2 frozen deliveries now and both perfectly frozen 👌
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