Right Cars Reviews 

Zero stars. Run- don’t even consider this place. This place is a joke. I made reservations out of Orlando online and paid online. Once I got to the counter- no one were there. You talk to someone via Skype. There are a ton of hidden fees. I cancelled my rental with this joke of a place before the transaction was complete. The company was going to charge $25 per toll and fee although I have my own Sunpass issued by the state of FL. RUN- Run quick to someone else. I went back to the airport and rented from Avis.

I rented a car from this company for a trip to Izmir from October 2–4, and it turned into one of the worst rental experiences I’ve ever had. Since I declined their insurance option and was a foreign driver, they charged me a massive 40,000 TRY deposit (around $966 USD).

They promised the deposit would be refunded within 30 days after returning the car. It has now been over a month, and I still have not received a single cent back.

At first, they replied over WhatsApp and claimed the refund was being processed. Then, they stopped responding entirely. Every call and message after that was ignored.

This company is dishonest, unprofessional, and preys on tourists.
Avoid this car rental at all costs.

Everything about it, great personal good timing and price very nice vehicles.

Great car rental company , Egyptian staff are amazing , nice experience

We arrived at the airport at 9:30 PM but there was no one waiting for us. I started contacting them but no one answered after an hour. Finally, someone answered and told me we had to wait about an hour because our car wasn't ready. After almost 2 hours of waiting, I called the company again and they came to pick us up after 30 minutes. We arrived at their office and started the process, and they told me I had to pay for insurance. I refused because I already had another insurance policy. They asked me for my credit card for the deposit, but according to the operator, my card didn't work. We tried with three other credit cards, but it still didn't work. At that point, I began to realize that a scam was underway. They offered me insurance again for a total of 300 euros, which meant I wouldn't have to pay the deposit. It was 2 AM and I only had my credit cards and no cash. Tired of the situation, I agreed to pay the insurance and, magically, the credit card worked. In the end, my rental cost 300 euros more with a completely dirty car. It looked like they'd just unloaded the watermelons and eaten them, leaving the remains in the car. Furthermore, the tank was empty and we were lucky enough to find a gas station open at 2:30 in the morning. CANCEL THIS COMPANY IN ANTALYA.

DUBAI SCAMMERS !!!!
AVOID !!!!
PAY A LITTLE EXTRA FOR REPTUBABLE COMPANY
HERTZ
ENTERPRISE
THEY WILL FORCE YOU TO TAKE OUT THEIR INSURANCE AS WHEN YOU BOOK THEY DONT TELL YOU NOT INSURED PROPERLY AND WHEN YOU REFUSE TO PAY 4 X HIRE COSTS FOR INSURANCE AFTER 2 HOURS OF PRESSURE SELLING
WHEN YOU RETURN CAR THEY SCAM YOU FOR DAMAGE AND KEEP DEPOSIT WHICH IS ALMOST 4K....
THEY WONT DISCLOSE ANY COMPANY DETAILS SO YOU CAN MAKE A CLAIM AGAINST THEM !!!
AVOID
AVOID
AVOID
AVOID

My experience with Right Cars in the Dominican Republic was extremely traumatic and disappointing. If I were to describe everything in detail, this review would be far too long—but I’ll summarize the main issues so others can avoid going through the same.

1️⃣ Misleading pricing: They advertise very low rental rates but never mention the extremely high insurance cost. I was charged USD 46 per day for insurance—which made absolutely no sense since the car itself cost less than half of that.

2️⃣ Wrong vehicle: I booked a Hyundai Cantus Compact or similar but was given a tiny, unknown Chinese brand that looked nothing like what I reserved.

3️⃣ Excessive deposit: They tried to hold USD 2,000 “just in case” without providing a clear reason.

4️⃣ Illegal passport retention: They kept my U.S. passport during the entire rental period—something that is absolutely illegal and unacceptable.

5️⃣ Wasted time and lack of transparency: We spent almost four hours at the counter trying to find a solution regarding the insurance. After comparing with other rental companies, we found the average insurance rate was around USD 16 per day, yet we still ended up paying USD 26 daily, which was still excessive.

I rarely leave negative reviews, but this experience was filled with deceptive practices, poor customer service, and unethical behavior. My sincere advice: rent from a well-known, reputable company where prices are clear and you won’t be surprised with hidden charges or unfair treatment.

First the pick up was terrible. Someone should be waiting for us at the airport. Nobody was there. After calling the company multiple times without any respons a turkish taxi driver helped us and they came to pick us up.
The first car we they gave us had a lot of damage. The radio didn’t work and the car itself was allready with a lot of damages on the outside. We got another car. A little bit Better but still damaged. The tank was completely empty.
They took 1200 deposit that we would get back after bringing te car back in the same condition as we got it.
After a week we brought the car back without any damages.
They took the deposit of 1200 euro anyway! I’m still waiting on my money back. Haven’t had a reply or anything so far.

Please don’t rent your car here! Worst Rental experience so far ever.

This right-cars rental is a scam. They have so many hidden fees due and they make customers buy there insurance even if tje clients have there own insurance or bought insurance through the website. Don't fall for their cheap price, it all a lie. Go with known companies. I'll never get a car rental form them ever again.

Hired a Car at Antalya Airport. Was asked to pay over £1000 deposit. Was told the deposit would be returned within 28 working days, it wasn't.
I contacted Head Office in the UK, who chased it up for me and sent me a Bank Receipt showing payment would be made on 15/10. It wasn't. Since then Head Office hasn't replied to any of my emails. I have now raised it as a dispute with my Credit Card company. AVOID THIS COMPANY AT ALL COSTS.

I 100% agree with the other reviews -- this agency is running a scam with undisclosed and hidden admin/insurance fees that aren't presented until check-in and required in order to proceed. They barely provide minimum standards for rental agencies, utilize virtual agents who make "offers" to you for the final cost, but clearly can adjust the price themselves if wanted. I experienced this. Spoke with two agents, each offering a different final price and the second agent asked me what the first offered. ITS A SCAM.

The advanced check in process online doesn't work. The phone number to contact them was pointless -the calls go nowhere. No one answers. I paid three times what I expected to pay and was unable to cancel because it was the last minute and there were no other rentals available. The check in process was awful, inefficient, and unprofessional. The car itself was incredibly basic and the value did not meet the cost I paid. I was quoted $40 and ended up paying almost $150.

Customers are required to utilize a specific shuttle service. I waited 45 minutes for their shuttle and called them twice for assistance. I would have hired an Uber to take me there faster, but no address was provided by RC. The bathroom at the rental facility was disgusting - dirty and had no toilet paper. It was obvious no one had cleaned it in days. In 20 years, this is the worst rental agency I've ever had business with. Avoid at all costs

If you enjoy wasting hours of your life, getting lied to with a straight face, and arguing over nonsense, then by all means – book your rental here. Otherwise, RUN.
All the terrible reviews below? 100% real. We should’ve listened. These crooks are running the same scam over and over again:
"Oh no, your credit card isn’t working."
"There’s a system error."
"Our machine can’t read your card."
Blah blah blah – absolute BULLSH*T.
They’re just stalling, looking for any excuse to cancel your reservation or upsell you something ridiculous -their insurance.
After wasting way too much time with their pathetic excuses, we had no choice but to cancel the rental entirely.
This place is not a car rental agency – it’s a trap. Save yourself the headache and avoid at all costs. You've been warned.

Don't go here!

The cars are already damaged and you can whisle to your (deposit) money.

I would rate zero if I could. They charged hidden fees, like $49.99 admin fee to use my own insurance. The safety deposit was twice what other companies ask for. They required me to show the coverage of my policy, not just the policy number. They use a virtual zoom like process for the check in. The rep was not helpful and could not answer basic questions. He was curt and was difficult to understand. They aren’t located at the airport, it as a 15-20 minute shuttle to their offsite location. I would have walked out if it wasn’t after midnight after a long flight. We found out they are more expensive than other companies after adding in the hidden charges.

This company is run by scam artists, I wish I'd read reviews before have. No one was waiting at airport, had to call and then wait 20 minutes. At the office they requested £1700 for deposit, the card somehow didn't work so manager said post him £500 for extra insurance and we will be ok. Thankfully my wife had started reading these reviews so we just cancelled. They should be locked up

I believe this company is running a scam under the name of a rent-a-car business. They haven’t refunded the deposit they took nearly three months ago, and they charged €300 for a 4 cm scratch. Despite having purchased additional insurance with a company called AXA, I haven’t been able to get either my money or my deposit back. I’ve initiated a chargeback through my bank — it’s impossible to deal with them otherwise. Stay away, they are complete fraudsters.

I have rent a car at the beginning of August 2025. I should paid deposit about eur 1.200,00 at the office.
The deposit should be returned to me within 28 working days, but until now I have not received any money back from the office. I wrote several reminders, but nobody answered to me! Never rent a car be Right Cars!!!!

Once you finally get to the off airport site they roll out the fees like insurance verification fee and toll fee. $200 extra later you get your keys and go find your car. Never Again.

Outrageous theft and complete silence
We rented a car in September 2024, from a Right Cars provider in Antalya - Turkey Agency.
CONTRACT NUMBER RC1881771W
A deposit of €1,750 was charged to my credit card — it was taken and NEVER refunded.

Despite dozens of complaints and emails, I have never received any reply. Outrageous!

Complete silence from the Turkish operators.

Even the parent company has proven to be inefficient and completely uninterested in the theft committed under their name.

We rented a car in September 2024, from a Right Cars provider in Antalya - Turkey Agency.
CONTRACT NUMBER RC1881771W
A deposit of €1,750 was charged to my credit card — it was taken and NEVER refunded.

Despite dozens of complaints and emails, I have never received any reply. Outrageous!

Complete silence from the Turkish operators.

Even the parent company has proven to be inefficient and completely uninterested in the theft committed under their name.