Right Price Tiles & Wood Flooring Reviews 137

TrustScore 4 out of 5

4.2

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Rated 2 out of 5 stars

I discovered that the 16 x tiles were not in stock at headquarters and that delivery from their self selected store- the Stillorgan branch, just 5 kilometres away- was going to cost €70 which I pa... See more

Rated 5 out of 5 stars

We dealt to Ray in RPT Nass and I want to say he is a gentleman. He dealt with all our queries and went out of his way to help us source end of line tiles. He also dealt with some measuring problems a... See more

Rated 5 out of 5 stars

Great display in showroom with helpful knowledgeable staff. Received a phone call to arrange delivery. Products were really good price compared with other companies.

Rated 5 out of 5 stars

Price, quality and great service at Fonthill. Lenny took flooring measurements, did the sizing up, pointed out some great tiles, as well as the lovely grey wood effect laminate ... and when all was do... See more

Company replied

Company details

  1. Tile Shop

Written by the company

Ireland's largest Tile & Wood Flooring retailer with 27 stores nationwide. The best range of Tiles, Wood Flooring, Bathroom Ware & Cladding.


Contact info

4.2

Great

TrustScore 4 out of 5

137 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 12% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Best customer service ever. Leon was a lifesaver

I went to the branch on the Lower Road in Cork. Leon was outstanding! I was about to be royally ripped off by a labourer but he recommended a trusted contractor for the job. He was just so warm, reassuring and understanding and went through everything in a clear and concise way.

25 April 2025
Rated 5 out of 5 stars

Efficient

We popped around to the Drogheda shop to check out flooring on sale. Staff were helpful and knowledgeable. Online purchase was simple, and click and collect was ready within 48 hours. Yet to lay it!

24 April 2025
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Reply from Right Price Tiles & Wood Flooring

Thanks so much for your kind words, Edel! We hope you love your new flooring! Alan

Rated 1 out of 5 stars

Still waiting on my order.

Still waiting on my order.

29 March 2025
Right Price Tiles & Wood Flooring logo

Reply from Right Price Tiles & Wood Flooring

Hi Amanda, I believe our Tralee store has since fulfilled the order. Our apologies for this delay. Alan

Rated 5 out of 5 stars

Outstanding Customer Service

the staff, especially Aidan went above and beyond to help me out, FANTASTIC customer service, i will highly recommend Right Price Tiles Clonmel to anyone needing flooring.

26 March 2025
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Reply from Right Price Tiles & Wood Flooring

Thanks so much for your kind review Jamie!

Rated 5 out of 5 stars

Bray Store:I was most impressed by the service in…

I was most impressed by the service in Bray - Boghall Road. The courtesy - advice and helpfulness of the staff - in particular the manager demonstrated high standards in customer service. My order was relatively small but given the attention of a larger order. I also noticed while I was there the help given to a customer with a challenging speech impairment - great patience and understanding shown. Well done

21 February 2025
Unprompted review
Rated 5 out of 5 stars

Great Customer Service from Right Price Tiles

Great Customer Service from Michael in Right Price Tiles in Castlebar and all the staff in Right Price Tiles in Portlaoise in making sure that I received tiles to complete my half finished tiling project. They were end of line tiles so I was delighted to receive them. The staff ensured I knew when they arrived in the Portlaoise shop and arranged a Sunday pick up to suit. Thank you all :-).

19 January 2025
Unprompted review
Rated 1 out of 5 stars

Be careful what you buy

Be careful what you buy. I bought grout in Oranmore Store that was supposed to be black. After it dried, it turned out that the color did not match the description at all. It came out silver gray. After the complaint, the case was forwarded to the manufacturer. BOSTIK was supposed to contact me to find a solution. That was 4 weeks ago. Since then I have been waiting for contact to finally finish the bathroom. This is not a comment about the store, the employees did everything they could to resolve my complaint and were very helpful, but be careful what you buy so that you are not disappointed later.

10 January 2025
Unprompted review

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