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Rated 3 out of 5 stars

I had a mixed experience with RightTrades. While the bathroom installation was completed, the quality of tiles didn't meet expectations, and there were issues with promised certifications. Communicati... See more

Rated 3 out of 5 stars

Electrician seemed competent. He was punctual and polite. I hope he has identified the fault left between my re-wiring electrician and the plasterer/decorator and that I can resolve the problem. I... See more

Company replied

Rated 4 out of 5 stars

New bathroom. Excellent workmanship - Amazing Artur worked non stop. Prompt and efficient service. Just as work commenced, we were told that tiles chosen were out of stock and hurriedly had to choose... See more

Company replied

Rated 1 out of 5 stars

Well...just to balance the reviews. Very bad experience. Overpriced and did not deliver what was promised. At the end was adviced company is in liquidation and will not... See more

Company replied

Company details

  1. Online marketplace
  2. Bathroom Renovator
  3. Fire protection service
  4. Heating service
  5. Plumber

Information provided by various external sources

We are a North-West based company, operating with local fitters and electricians across the region. We deliver quality bathroom installations and electrical work, taking the hassle out of home maintenance and improvements. We are a hugely customer service focused company and go above and beyond to ensure that your experience with us is as pleasant as possible!


Contact info

3.0

Average

TrustScore 3 out of 5

246 reviews

5-star
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Rated 5 out of 5 stars

Electrician

Electrician came out to visit my property (prompt) he was very pleasant and helpful.
Would definitely use this company again.

8 September 2016
Unprompted review
Rated 5 out of 5 stars

electrical repair

The electrician diagnosed a faulty transformer causing me problems within half a minute of his arrival. He got a new transformer from his van , went into my loft, and within ten minutes resolved my problem. Well done. He was a star

7 September 2016
Unprompted review
Rated 5 out of 5 stars

No job to small. Friendly and efficient service.

I was worried phoning to sort out my garden security lights as it seemed such a small and unnecessary job. I needn't have worried because the handling of the job was fantastic. The electrician was friendly and there was good communication about the time of arrival via a phone call before hand. The job was dealt with professionally and the the electrician was honest regarding what needed doing, which he did quickly and efficiently. I would recommend using them and wouldn't hesitate to use them again in the future.

7 September 2016
Unprompted review
Rated 5 out of 5 stars

Fantastic!

Brilliant customer service and was able to fix the problem in a very short time!

7 September 2016
Unprompted review
Rated 5 out of 5 stars

Replacing pull cord switch

Electrician quickly and efficiently replaced switch but had not been told what the job was. Fortunately he had a replacement switch available. The estimated time of arrival was not met.

6 September 2016
Unprompted review
Rated 4 out of 5 stars

Prompt and friendly service

The technician who came to our house had been on a previous occasion ,so that helped with his assessment of the problem - he dealt with the problem- explaining the safety aspect to me which was our main concern over the light fitting.

6 September 2016
Unprompted review
Rated 3 out of 5 stars

Trying to resolve a fault after a re-wire and re-plastering/decorating

Electrician seemed competent. He was punctual and polite. I hope he has identified the fault left between my re-wiring electrician and the plasterer/decorator and that I can resolve the problem. I had hoped he would sort the faulty socket even if it meant taking off new tiles but I do I now have power to the other sockets.

6 September 2016
Unprompted review
RightTrades logo

Reply from RightTrades

Hi Ms Paling,

Thank you for taking the time to review our service.

We are pleased that you were happy with the competency of our electrician and the level of his customer service on site. Unfortunately, when completing work for some of our insurance clients, we are not authorised to make access under tiled floors and behind tiled walls. This is due to the high chance of cosmetic damage which we could then be held liable for.

I am however glad that you now have full power and that you were satisfied with the electrical work completed.

Thank you once again for the time taken to complete this review. We hope to be of service to you again soon.

Kind regards,

Lauren
Customer Services

Rated 5 out of 5 stars

Lovely Chap and fixed the problem

I had a problem with a security light that was jammed on. He arrived on time , tracked the problem , was courteous through out and ......fixed it. Well presented and had the right equipment and he asked after my Mum as he had met her on a call earlier in the year.

6 September 2016
Unprompted review
Rated 5 out of 5 stars

Pleased

Engineer was polite and helpful was called to tell me the time he was coming I was very satistfied.

6 September 2016
Unprompted review
Rated 5 out of 5 stars

No problems

Problem sorted with a minimum of fuss,thanks

3 September 2016
Unprompted review
RightTrades logo

Reply from RightTrades

Thank You for your five star review Shane


We believe as a company that five stars should be the minimum standard to be required by yourself as a valued customer.

Kind regards
Tracy
Customer Care

Rated 5 out of 5 stars

Great service

Prompt, polite, helpful service

3 September 2016
Unprompted review
RightTrades logo

Reply from RightTrades

Thank You for your five star review Alison.


We believe as a company that five stars should be the minimum standard to be required by yourself as a valued customer and we are glad to of be of help.

Kind regards
Tracy
Customer Care

Rated 5 out of 5 stars

electricity problem

excellent service, pleasant young man.

2 September 2016
Unprompted review
RightTrades logo

Reply from RightTrades

Thank You for your five star review Mrs Harrod


We believe as a company that five stars should be the minimum standard to be required by yourself as a valued customer.

Kind regards
Tracy
Customer Care

Rated 5 out of 5 stars

Excellent Service

Very knowledegable, communicative and skillful technician. Thoroughly satisfied with the service. Highly recommend Right Trades!

2 September 2016
Unprompted review
RightTrades logo

Reply from RightTrades

Thank You for your five star review Mrs Rainsford.


We believe as a company that five stars should be the minimum standard to be required by yourself as a valued customer.

I will be sure to pass on your compliments to the Engineer who took out the repair work to your home.

Kind regards
Tracy
Customer Care

Rated 5 out of 5 stars

Excellent

Excellent service and very helpful and friendly staff would definitely recommend. :)

2 September 2016
Unprompted review
RightTrades logo

Reply from RightTrades

Thank You for your five star review Mrs Taylor.

We believe as a company that five stars should be the minimum standard to be required by yourself as a valued customer.

Kind regards
Tracy
Customer Care

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