Rightway Awnings Reviews 

6
TrustScore 2.5 out of 5

2.4

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Company details

  1. Construction company
  2. General Contractor

Information provided by various external sources

5 Boroughs & Long Island Installation & Manufacturing. We build and install home residential aluminum-plexiglass-retractable home awnings in New York.Custom Made Residential Awnings. 718-640-5220


Contact info

2.4

Poor

TrustScore 2.5 out of 5

6 reviews

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1-star

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2.4

All reviews

(6)

1 review in the last 12 months

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Rated 1 out of 5 stars

Do not pick this company.Continue your research

I strongly recommend that potential customers thoroughly research this company before hiring them, I hired Rightway to install an acrylic partition in a carport. The workmanship on both projects has been extremely disappointing, they cut corners shortly after the partition was installed, I noticed that it was leaning forward wabbling and bowing the posts. Do not appear sturdy and are not cemented into the ground just placed into the dirt. I contacted the owner who goes by the name, Steve or Steven Willowitz. So that he could correct the work, I provided him photographs and video and rather than provide a definite appointment. I was told that he would look at it whenever he happened to have another job in The Bronx and that he doesn't deem it as an emergency. So he doesn't know what to tell me. I also later discovered serious concerns with the carport installation. There appears to be no proper base structure, so nothing appears to be securely bolted down. These are not minor cosmetic complaints. My concerns involve the stability safety and overall quality of work, which are paid in full before hiring this company, consumers should also independently review its better business profile seeing is that it has an F rating and any publicly available licensing complaints. Court records at the time I checked BBB profile displayed in F rating.I wish I would have done this before signing the contract in making the final payment.I'm sharing my experience that others will ask detailed questions.Confirm licensing insurance, expect.The proposed installation method require all promises to be included in writing and avoid making final pavements.Until work has been thoroughly inspected based on the workmanship.The response to my concerns in the unresolved condition of both installations and the amount of money that I've already paid.I would not recommend this company

12 July 2026
Unprompted review
Rated 5 out of 5 stars

Representative showed up when promised…

Representative showed up when promised to discuss my project. Awning options and installation issues were discussed and agreed to. Installation took 2 weeks later on the agreed upon date without any issues (had to wait for factory to produce unit and I ordered in prime time). We use the awning all the way, my mom likes to sit under it when it rains. Looks great. Nice neat installation.

15 August 2023
Unprompted review
Rated 1 out of 5 stars

No credit for this compnay.

I was a customer of this company and got terrible experience of their job. A new awning was installed, but a crack appeared on the top roof just two moths after. Even it was supposedly under the warranty, but they never come to fix it. The Righway Awnings runs by a person named Steve. It is just a bag company. When he gets an order, he assigns to a third party to do job. If anything happens, Rightway Awnings will not take any responsibility for it. If you want to have an awning work, find a company who has factory for producing the items. Not like this one who collect a deposit then say bye bye to you.

17 July 2020
Unprompted review
Rated 1 out of 5 stars

they are terrible

they are terrible, they lie and cheat they have no clue what to do. they promise but do not deliver. i have been chasing them for over a year

Buyer beware stay away from them

1 August 2017
Unprompted review

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