Rileyriver Reviews 

A company with great communication!
Hope to order again in the near future.

This website lies about fabric content, products are low quality and poorly sewn, proportions are wrong, and they do not honor their own policy regarding returns. This is the kind of company that ships low quality products and when you complain, offer 1/3 of your money back and still do not honor that.

I purchased a pair of shoes that were described as leather shoes. Upon arrival (3-4 weeks), it is clear that they are vinyl shoes. Very disappointing.

I love the style of these shoes, quality and comfort. I bought them in black and immediately ordered in the wine brown. Ordering was quick and easy. I love these shoes. Super versatile style.

This company is from China, the shoes are crappy. It took almost a month to get them. They say full refund. NOT TRUE. 30% refund only. DO NOT BUY FROM THIS company. This is the last time I buy from a company on INSTAGRAM, that is not well know. Even their website said Canada, so I thought it may be legit, it is not!

Not even 1 star. Complete scam.
Shoes are not leather and quality is horrible. Pictures on the website are not real. Took forever to arrive, came wrapped in bubble. Awful! Return policy is 30 days per the website but they are only offering a 30% refund.
DO NOT BUY FROM RILEY RIVER!

I placed two orders, one was large because I didn’t know what size to order so I plan to return the ones I don’t like or don’t fit (their advertised policy seems to support that). I placed the orders on Sept 23 and it’s Oct 10 and I still haven’t received either of them. They emailed me yesterday asking if I had received my orders and saying if not it may be due to “unforeseen circumstances”. What?! The customer service phone number goes no where. It’s not a real number. The tracking appears to be coming from somewhere in Asia or the Middle East. This company has scam all over it.

I ordered one pair of shoes and was billed for two. I alerted the company before they were shipped. Support flat out lied to me, "expedited" the order which took several weeks, then refused to allow a return of the 2nd pair. In addition, the shoes are very poor quality.

very responsive, accommodating, professional, courteous, generous offers, and definitely awesome shoes! need i say more?! love you Rileyriver.

Rileyriver has everything! I need some new jeans, shirts, shoes, heels, almost everything and I decided to go with Rileyriver because they have some great styles. Everything I ordered is of high quality, and comfortable. The packaging was nice and support helped me with a question quickly. I do recommend rileyriver to anyone.

i love everything I bought. I got some pants, shoes, and shirts and everything came to me quickly and is great quality. Very happy customer here!

I just loved the shoes, they are so well made and designed.

I recently bought the Alethea - although the shipping took a slight bit longer than expected the wait was well worth it. Their craftsmanships is beautiful. Their stitching is beautiful- all together very well handmade!! The Leo Malvani’s support team has excellent customer service. Justin was very attentive to my emails.

I wore them right away. My feet is slightly more wide towards at the web area. The Alethea style fits well with the shape of my ft. It’s the most comfortable pair of heels I’ve ever owned. It’s currently on sale. Should give your feet a chance to experience walking on clouds! So far so good and will definitely buy again!

Sizing is great! The Brock loafers fit me nicely and are comfortable. Blown away by the quality!! You definitely get your back for you buck with these!!

I have tried several times to contact the number about a men's shoe order that I received wrong. I filled out the online form twice that says it would respond within 24 hours and have yet to received an answer. I have left a phone number on a text message through the automated about three times. I think my first time to try and contact was on September 25th and I'm still waiting to hear

I saw an ad for the Elmor Shirt and knew I wanted it. I bought 3 colors and all of them are great quality. Espeically for the price offered. Very impressed with them. The shipping was quick to me.

I ordered two pairs of shoes from RileyRiver and regret it completely. It took forever for them to arrive, and when they finally did, the packaging was awful — the shoes were bent and creased. The sizing was way off, nothing like what I ordered.

I’ve emailed the company twice trying to at least get an exchange (though I’d prefer a refund — these shoes are absolutely not worth the $100 each I paid). No one has responded. This feels like a complete scam. I would not recommend buying from them.

Shipping to the United States is fast. I was able to track my order the whole way. The products are of great quality and overall I have had a great experience with Rileyriver. I will be buying more.

I purcahsed the Aluna genuine leather mules and I love them. I bought all the colors and they are fantastic! Shipping was quick and the quality is great on the mules.

Nice shoes. Delivery time was too long. Ordered early Sept and arrived on the 22nd.