Riley Scooters Reviews 

117
TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

The product is potentially very good. However got delivered with a flat tyre. Read through and saw that the customer service is shocking. App is pointless the only real feature being that it’s downloa... See more

Rated 1 out of 5 stars

I bought a scooter RS2 a few months ago. Scooter arrived with a flat tyre. After a couple of emails, pictures and explanations they sent me a new inner tube and tyre, but I paid for the service.... See more

Rated 1 out of 5 stars

Sent my scooter to be fixed on 22 December 23 still waiting for it to be fixed 29 January 24 email them they say it will be ready, phoned up next day and they say waiting for the part. Phoned again 2... See more

Rated 5 out of 5 stars

Just purchased 2 RB1 ebikes, look really well made neat and tidy cover all our needs for the campervan experience. Had a weekend really using them to their full potential and seem perfect. Just ema... See more

Company details

  1. Motor scooter dealer

Written by the company

Riley Scooters is the UK's leading e-scooter company, providing attractive and modern scooters for a eco-friendly and modern mode of transport. Our electric scooters are the first to have detachable battery packs and are lightweight and foldable to get you where you are going, hassle free. We aim to provide excellent customer service, pre and post sale, and continuously strive to do better! That's why we take our reviews seriously and encourage all of our customers to provide us feedback on Trustpilot. Share your rides with us on social media #rileyscooters


Contact info

2.8

Average

TrustScore 3 out of 5

117 reviews

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2.8

All reviews

(117)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

What a great scooter

What a great scooter. We decided to try them out on our Rome trip and they have been absolutely fantastic. Even though the roads in the city are horrendous, the RS1 electric scooter has handled them with easy. They are well manufactured and easy to use, they are now officially are favourite toy on the trip.

4 October 2021
Unprompted review
Rated 5 out of 5 stars

RS2 Second Battery

Purchased a second battery for my RS2, the battery arrived quickly but unfortunately came with the new blade connecter and not the older round one that my RS2 has. I contacted Riley and they were very helpful arranging pickup of the incompatible battery and then sending out the correct older round connecter model.

The RS2 is a great long range commuter scooter offering a good blend of being comfortable due to the 10 inch air tires, light weight, portable and has decent range. For me its star feature is the swappable battery's.

I'm around 80kg and on the fastest mode (FF) I get 16.2 miles range out of a full charge, where I live is quite hilly, I'm sure I would get more if set to one of the slower modes.

Having the option of the second battery is really useful, it means that if I've been using the scooter for errands and need to go out again, I can just swap the battery to the fully charge one without waiting for the depleted battery to charge or allows me to go on long trips with the second battery in my backpack for a true real world total range at full speed of 32 miles.

13 September 2021
Rated 5 out of 5 stars

Great Scooters, great fun to use

We brought four of these scooters for a holiday camp company to run activities for children 3-13 years old. children as young as 7 could use these in Eco mode which was very easy to change speeds instantly. The ability to change the battery was very easy and gave us a chance to charge one battery while the other was being used. Each battery lasted longer than expected. The company have been very efficient in responding to any quires and delivering the scooters.

10 September 2021
Unprompted review
Rated 5 out of 5 stars

Great long range Scooter

I ordered the RS2 Riley Scooter, I did a lot of research and found this to be the best option out there for value for money. It arrived quickly, once unpacked I charged it and was ready to go, it rides smooth and has a really good range.

2 September 2021
Unprompted review
Rated 5 out of 5 stars

Super fun!

Super fun to ride and is great for those times where it's a bit too far to walk but you don't want to waste time or money on public transport or an Uber (...in my case being snack runs far too often!)

31 August 2021
Unprompted review
Rated 5 out of 5 stars

Quality scooter

Great quality scooter! Stable to ride, fast and the battery is powerful. Very pleased with the product, makes my commute very enjoyable!

31 August 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic product

Fantastic product. Excellent delivery service and Great quality. It’s giving me hours of fun at the same time. Thank you Riley Scooters.

28 August 2021
Unprompted review
Rated 5 out of 5 stars

I just wanted to give this review to let others know that Riley Scooters are the best choice.

I just wanted to give this review to let others know that I highly recommend Riley Scooters. My son received his RS2 scooter the next day and has loved it ever since. It's a great design and was well worth the money. The scooter is durable and easily stored when not in use!
I also want to mention the great service from Hayden and the team. We needed a new tyre and I didn't know how to do this, so we emailed and we got a reply really quickly and they helped me order it and the tyre was with me within a day. Hayden was very friendly, efficient, and very helpful and didn't make me feel silly for not being able to sort out myself.
Great overall service and products!!

25 August 2021
Unprompted review
Rated 5 out of 5 stars

Received my order just a couple of days…

Received my order just a couple of days ago and love the product so much I had to share my experience. I ordered an RS2 and it came next day. I was pleasantly surprised! As soon as it came I took it out to test it and it’s amazing. It’s sleek design and detachable battery make it so easy to take around. I am quite tall and I have tried some e-scooters in the past and the stem is so short, however with my Riley scooter that is not a problem. Lovely scooter and would 100% recommend.

25 August 2021
Unprompted review
Rated 5 out of 5 stars

Powerful scooter great battery life

Purchased a Riley Scooter RS1 online and was delivered next day. Speedy service with great customer care and a great product. Can cope with hills and I am 95kg the 350w motor is a must. Powerful Panasonic battery gets me everywhere!

25 August 2021
Unprompted review
Rated 5 out of 5 stars

RS2 the perfect commuter scooter

I bought an RS2 a few months ago and I couldn’t be happier. The detachable battery makes charging so easy, I can store my scooter in the garage and charge the battery in the house. I use it to commute to work everyday and the range is perfect for me! I have no complaints, the customer service has been great and I received my scooter the next day!

25 August 2021
Unprompted review

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