Riley Scooters Reviews 

117
TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

The product is potentially very good. However got delivered with a flat tyre. Read through and saw that the customer service is shocking. App is pointless the only real feature being that it’s downloa... See more

Rated 1 out of 5 stars

I bought a scooter RS2 a few months ago. Scooter arrived with a flat tyre. After a couple of emails, pictures and explanations they sent me a new inner tube and tyre, but I paid for the service.... See more

Rated 1 out of 5 stars

Sent my scooter to be fixed on 22 December 23 still waiting for it to be fixed 29 January 24 email them they say it will be ready, phoned up next day and they say waiting for the part. Phoned again 2... See more

Rated 5 out of 5 stars

Just purchased 2 RB1 ebikes, look really well made neat and tidy cover all our needs for the campervan experience. Had a weekend really using them to their full potential and seem perfect. Just ema... See more

Company details

  1. Motor scooter dealer

Written by the company

Riley Scooters is the UK's leading e-scooter company, providing attractive and modern scooters for a eco-friendly and modern mode of transport. Our electric scooters are the first to have detachable battery packs and are lightweight and foldable to get you where you are going, hassle free. We aim to provide excellent customer service, pre and post sale, and continuously strive to do better! That's why we take our reviews seriously and encourage all of our customers to provide us feedback on Trustpilot. Share your rides with us on social media #rileyscooters


Contact info

2.8

Average

TrustScore 3 out of 5

117 reviews

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2.8

All reviews

(117)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Service

Ben has been a massive help resolving my issues with the scooter. Really happy with the customer service I have received from Riley Scooters. Highly Recommend.

20 March 2021
Unprompted review
Rated 5 out of 5 stars

Future of Transport

Fast delivery, great design and easy to use. When I used scooters abroad in summer my hand would get tired after a while but with the cruise control function this removes that issue. I’m a bigger person so I was worried about how the scooter may perform but it has never struggled around newcastle and I ride it a lot. Quick to charge, portable and better looking than other brands with a top build quality. Great buy and very pleased overall

19 March 2021
Unprompted review
Rated 5 out of 5 stars

IDEAL

great price and product, did everything I expected and exceed my expectations on quality. Would recommend.

18 March 2021
Unprompted review
Rated 5 out of 5 stars

Unbelievable RS2 scooter ! Fantastic & great service fast delivery

Unbelievable RS2 scooter !
fantastic response when ordering they explained everything down to the nitty gritty!
I can honestly say I would recommend to Anyone! Once I bought mine my son wanted the same very comfortable ride and great distance won’t be using anyone else ! Parts and services all done in the uk !
can’t be beat for quality or price John Burke !

12 March 2021
Unprompted review
Rated 5 out of 5 stars

I absolutely adore my RS2!

I absolutely adore my RS2!! I had the battery custom done with some of my favourite artwork and my tag. Super pleased with it! Had a couple of niggles with mine initially but Hayden was a pleasure to correspond with and everything was sorted out swiftly with recompense for the issues. I couldn't have asked for more. When I took it into the bike shop they were amazed with the quality. They said a lot of e-scoots had been through there recently and their build quality was all pretty rubbish, and that the RS2 was by far the highest quality they have ever seen, which I agree with wholeheartedly. My housemate has a Xiaomi which is the most common quality e-scoot I think and it's in the same price bracket but even that doesn't come close to my RS2! Highly recommended, and feel at ease in the fact that if you do have problems their customer service is top notch.

9 March 2021
Unprompted review
Rated 5 out of 5 stars

Great product

Great product. After ordering, it was delivered very quickly and immediately I could see I got a great value for my money. I’ve tried a lot of electric scooters and a lot of them felt flimsy so after ordering this one I was pleased that it was very sturdy and it felt extremely safe to ride. Would definitely recommend to friends!

13 November 2020
Unprompted review
Rated 5 out of 5 stars

Perfect service and scooter.

Great customer service, great looking scooters and easy purchase system. Definitely recommend this if you’re looking for an easy commute to work or a leisurely ride with the dogs - perfect for lockdown!

13 November 2020
Unprompted review
Rated 5 out of 5 stars

Amazing product

Amazing product, very reliable. I had a xiaomi scooter before which I bought from Pure electric, it was always playing up. I ended up skipping it and started to do my research on the market place looking at review sites etc. Turns out the Riley scooter is second to none with an amazing team behind the brand. Did I mention the handy detachable battery? Look no further than this Great British brand. Love it. Thank you Riley Scooter team.

13 November 2020
Unprompted review

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