Just wanted to share how impressed I am with this timepiece. The proportions are spot-on, making it a perfect fit for my wrist. It has an excellent weight to it that balances comfort and a premium fee... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- #19 of 27 best companies in Watch Manufacturer
Written by the company
Unique and beautiful aviation inspired watches designed in the UK.
Contact info
274 Moston Lane East, M40 3QH, Manchester, United Kingdom
- hello@rileywatchco.com
- rileywatchco.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Beautiful watches and amazing costumer…
Beautiful watches and amazing costumer service.
Fantastic watch
Retro-appearance and clean design. Getting lots of compliments on my new watch.
Good value for a unique watch
Good value for a unique watch. Great communication. Fast shipping. Would buy from them again.
Watch was beautiful and came just as…
Watch was beautiful and came just as pictured! The shipping did not take as long as I expected either!
Shipping took forever
Shipping took forever I honestly was starting to to think it was a scam.
Great watch-great delivery
Great watch-great delivery. Punches above its weight in all regards!
Absolutely love my new Riley watch!
Absolutely love my new watch. It is exactly what I was hoping for and frankly exceeded some of my expectations. Can't wait to buy another one!
Beautiful watch
Both watches I ordered are beautiful (JC-01 and HH-01). The strap on the JC appears different on the website than what I received. Mine is more of a raw, light brown strap, whereas the website makes it appear darker, and oiled.
Straps are spring mounted and are very easy to swap out should I ever want to.
Very pleased!
Great watch
Great watch. I’m wearing it as I write this review. The ordering and delivery process was easy. The watch itself is beautiful. Dial looks great and the leather strap is very comfortable.
Beautiful watch, great price
I recently purchased the Bessie FAI-01 for my wife, and she absolutely loves it! We were a little concerned about the size as she tends towards thin jewelry style watches, but once she had it on-wrist she was very happy with it. It’s a beautiful watch at a great price, and I still can’t imagine how these things can be shipped to the US so quickly!
Definitely keeping an eye out for future releases!
Quick delivery and Great Watch
I was surprised how quickly I received my watch. Its now my everyday watch and I will definitely be back to get another one.
Love my watch
Love my watch. I got the Almond sky blue and wear it almost every day. It's well made, and I get compliments daily. The owners are very nice also
Great watch, terrible strap
Great and beautiful watch, but absolutely terrible strap and the order/account website doesn't open for weeks now.
I love the watch
I love the watch, but the image of the item on your page made it look like the band would be half blue and half white. When it came, it was all white. I also wasn't expecting charges at the point of delivery, so that was an unpleasant surprise.
Different and Funky!
I had been eyeing this watch for some time and my parents decided to buy it for my 60th birthday. It arrived very quickly and didn’t disappoint. It is difficult to buy online but was absolutely perfect when it arrived and lived up to expectations, I love it. The only problem now is there is another colour that I like so may have to treat myself!
The product is beautiful but..
The product is beautiful but I am experiencing issues with the mechanism, and it's been only couple of weeks of using them, as the watch can just stop with no reason, or be behind the time constantly(((( I emailed the seller but got no response so far.
Updated March 17th.
Still no response and the watch stopped working.
I do not recommend this seller. I bought through Moonlight Workshop.
Zero customer support.

Reply from Rileywatchco
Bought HH02 Blue Silver
Bought HH02 Blue Silver, absolutely beautiful looking watch. Was easy purchase process. Delivery was quick with tracking. I would buy again from Riley Watch Co.
TIME IS RELATIVE!
First, I like independently owned micro brand watch companies. Secondly, I love timepieces and started my collection in 1987 purchasing a vintage Longines. The “Riley” is an excellent addition to my collection and adding to my UK group of Bremont, Marloe, Christopher Ward, Royal, Waltham, AV-8 and JW Benson which I purchased in London.
Photos do not do it justice
The watch is fantastic - online photos do not do it justice. It looks both casual and high-end, retro and modern. And it seems to be doing a great job keeping time.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







