Just wanted to share how impressed I am with this timepiece. The proportions are spot-on, making it a perfect fit for my wrist. It has an excellent weight to it that balances comfort and a premium fee... See more
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Company details
- #19 of 27 best companies in Watch Manufacturer
Written by the company
Unique and beautiful aviation inspired watches designed in the UK.
Contact info
274 Moston Lane East, M40 3QH, Manchester, United Kingdom
- hello@rileywatchco.com
- rileywatchco.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 48 hours
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Great looking watch
Great looking watch. Customer service was responsive. The price and value are really hard to beat. If I had to nitpick anything, the second hand is slightly off center when it isn't in use. You'd really have to look close to notice.
Responsive to questions, great looking watch
Responsive to questions, watch looks great. fast delivery even with USA customs. Would recommend!
exactly what I needed :)
my watch arrived exactly as expected, securely and safely packaged and fits beautifully!
Excellent Microbrand
The Riley Watch Company makes other microbrand watch companies look bad. The prices are reasonable even before the frequent sales and discounts. The watches are unique and well made. Some are quartz, some are automatic. The company occasionally offers new products, and does a good job keeping inventory in stock. Sam, the owner, always responds to emails. Fast shipping. No complaints.
My friend loves his watch
I've purchased three watches from Riley…
I've purchased three watches from Riley and have been pleased with their quality and stunning appearance. I also appreciated that the company is upfront about tariff fees for US customers. I would highly recommend Riley Watch Company to my friends and family.
I’ve bought three watches from them and…
I’ve bought three watches from them and I absolutely love them. I get more compliments and comments on my blue Howard Hughes chronograph than when I wear an omega.
Excellent customer service!
Although There was a glitch in communication, the team was completely transparent with me and made everything right! Would definitely do business with them again!
Great Experience
The shipping time was much faster than I expected. The watch looks fantastic. Great job.
An excellent outcome
There was an issue with my original watch, but Riley stepped up right away once notified. They issued a full refund and sent a replacement at no charge. Excellent customer service and a company that stands behind its product. Thank you Samuel and the Riley Team
Beautiful watch and fast international…
Beautiful watch and fast international shipping. I'm recommending to friends.
Lovely watch and easy quick process
Lovely watch and easy quick process. Delighted with my Howard Hughes Chrono. I will buy again for these guys.
Amelia Earhart is missing
I bought the Amelia Earhart, only to get lost in the mail. The Riley team was quick to refund my money. They didn’t have another one to replace the lost watch with. So I ended up with nothing.
I’ll give thumbs up to customer service
And thumbs down to the postal service.
Reilly might want to use FedEx, UPS or DHL. I wouldn’t count on the USPS on a $50.00 or more item.
Hour markers are dirty?
Some of the hour markers appear to have some kind of residue on them. Like water scale or something. I plan to get it open and try to clean the dial myself.
The watch is lovely otherwise, but this is a pretty sad condition to send a watch out in.
Watch is awesome
Watch is awesome, I have a big wrist but nothing crazy and it’s a touch too tight, needs to be shipped with an extra link
Nice watch!
I really like the watch, the face is just the right size for my taste.
The strap is very nice but is only just long enough and I wouldn’t say I have particularly thick wrists.
I’ve received several compliments since I started wearing.
Love my new watch!
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