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Rated 5 out of 5 stars

Our building Relationship Manager Desiree is a massive asset. Since she arrived a whole raft of issues that had been left for far too long are finally being addressed. She goes above and beyond in her... See more

Rated 4 out of 5 stars

A huge thank you to Donta at Prospect Place. Putting some initial issues to one side you persevered against the odds. Your expertise and knowledge won the day and you resolved my issue which is so muc... See more

Rated 1 out of 5 stars

They continually lie about their intentions towards our dying garden, saying they are taking remedial measures by a certain date to fix the irrigation system and then not doing so. They are a disgrace... See more

Company replied

Rated 5 out of 5 stars

Adele Roberts is the property manager of the building where I own a flat. She has been always prompt and helpful in answering my enquiries. Recently, her email on keys to our ‘new door’ was spot-on a... See more

Company replied

Company details

  1. Property management company
  2. Property Consultant

Written by the company

Ringley is an independent, award-winning, privately owned business specialising in residential property, with over 20 years’ experience and 10,000 homes under management.


Contact info

4.2

Great

TrustScore 4 out of 5

731 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 92% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Thanks for the quick work

Thanks for the quick work
It was excellent 👍
And thanks to quick response to
Dear aayushi

7 December 2025
Unprompted review
The Ringley Group logo

Reply from The Ringley Group

Thank you for leaving Aayushi a five star review

Rated 5 out of 5 stars

Almost 3 years into a tenancy with the…

Almost 3 years into a tenancy with the management of Nusha and she has been very professional, competent and considerate with the tenancies. No complaints just positive things to say about her work in all aspects.
Amazing job!!!

9 December 2025
Unprompted review
The Ringley Group logo

Reply from The Ringley Group

Thank you for sharing our feedback for Nusha over the three years into your tenancy

Rated 5 out of 5 stars

Great Experience Thanks to Nusha

Nusha was incredibly helpful throughout my tenancy. She was always responsive, professional, and genuinely caring, making every process smooth and stress-free. I truly appreciated her support and would happily recommend her to others.

1 December 2025
Unprompted review
The Ringley Group logo

Reply from The Ringley Group

Great to read your five star review today for Nusha. Thank you for taking the time to leave her feedback.

Rated 5 out of 5 stars

It’s really a good experience for three…

It’s really a good experience for three years ago, I m about to enjoy the fourth year with the Ringley group, they are very good en services, respect, solidarity as well.

9 December 2025
Unprompted review
The Ringley Group logo

Reply from The Ringley Group

Thank you for your five star review, was there a particular member of the team that you would like to highlight?

Rated 5 out of 5 stars

Nusha at Regency Heights, London - Resident events / activities

I am the operations manager at Kiin and we have been working with Nusha at Ringley for over 2 years now developing and implementing a social and wellbeing calendar of activities for residents at Regency Heights. She has been great to work with - responsive, friendly and providing the bridge between residents and activities. She has a good grasp of what the residents enjoy and how to engage with them. Looking forward to our continued relationship.

28 November 2025
Unprompted review
The Ringley Group logo

Reply from The Ringley Group

Thank you for sharing your great feedback for Nusha

Rated 5 out of 5 stars

I’ve worked with Nusha at Regency…

I’ve worked with Nusha at Regency Heights and the experience has been excellent from start to finish. She’s responsive, clear in her communication, and always proactive in getting things resolved quickly. Working with someone who is consistently reliable makes a huge difference, and Nusha has definitely been great to work with.

Would happily recommend.

1 December 2025
Unprompted review
The Ringley Group logo

Reply from The Ringley Group

Thank you for leaving Nusha a five star review, it is great to read about how responsive she has been

Rated 2 out of 5 stars

Appalling when it comes to managing…

Appalling when it comes to managing properties. You contact them regarding a issue and they fail to sort it but then charge extortionate amounts for cleaning and gardening services. The biggest joke is the admin fees, the amount of times I've had to chase for the service charge is a joke

8 December 2025
Unprompted review
The Ringley Group logo

Reply from The Ringley Group

Good morning

I have looked through our systems and can see that you sent an email on the 7th November which was replied to within 3 hours and a contractor attended. I cannot see that there are any other outstanding matters. Please could you email you assigned manager any outstanding queries you have and they will provide you with their responses.

Rated 5 out of 5 stars

Great staff in Prospect Place

From what I've seen so far Ringley do a fantastic job managing Prospect Place, the development is in great hands with the team and is well looked after. I've spoken to a few of the team on a number of occasions, namely Dan in Maintenance and Diane and Joe in Concierge and really appreciate how super helpful, approachable, reliable and friendly they are with any queries or requests I've had, creating a great atmosphere for visitors and residents alike.

Ringley clearly takes pride in the developments they manage and the PP team reflect this ethos, resulting in a lovely place to live, work or visit.

7 December 2025
Unprompted review
The Ringley Group logo

Reply from The Ringley Group

It is always great to see the onsite staff recognised for the work that they do across our developments. Thank you for taking the time to highlight Dan, Diane and Joe.

Rated 5 out of 5 stars

Great Experience

Nusha is amazing, so helpful!!
Always just a call away, the overall experience is the best I have ever had.

6 December 2025
Unprompted review
The Ringley Group logo

Reply from The Ringley Group

Thank you for leaving Nusha a five star review, great to read your feedback for her

Rated 5 out of 5 stars

Nusha was such a great help to us…

Nusha was such a great help to us regarding organising our move in, quick replies and never left us without an answer. So helpful and very polite too!

4 December 2025
Unprompted review
The Ringley Group logo

Reply from The Ringley Group

Thank you for leaving a five star review for Nusha, it is great to hear that she was able to assist with your move in and was responsive.

Rated 5 out of 5 stars

I have a great experience with The…

I have a great experience with The Ringley Group represented by Nusha who was amazing in arranging our movement to our flat two years ago.
She is a very kind person and very helpful .

30 March 2025
Unprompted review
The Ringley Group logo

Reply from The Ringley Group

Great to hear that Nusha has been able to assist with your move in

Rated 5 out of 5 stars

A big thank you to Nusha, who has been truly helpful

Great experience. A big thank you to Nusha, who has been truly helpful throughout the entire process. She is professional, responsive, and made everything smooth and stress-free. Highly recommend!

4 December 2025
Unprompted review
The Ringley Group logo

Reply from The Ringley Group

Thank you for taking the time to leave a five star review for Nusha

Rated 5 out of 5 stars

Nusha has helped me right away with…

Nusha has helped me right away with everything I have raised with her she’s always been really professional and attentive to the development

26 November 2025
Unprompted review
The Ringley Group logo

Reply from The Ringley Group

Great to hear that Nusha has been able to assist you with your queries

Rated 5 out of 5 stars

One of the best property management companies around

Ringley have always helped me out when I have needed their assistance as a leaseholder. Susi and Denise have always given service with a smile. No problem has ever been too big.

4 December 2025
Unprompted review
The Ringley Group logo

Reply from The Ringley Group

Thank you for leaving a joint five star review for both Susi and Denise, it is great to hear that the departments worked well together

Rated 1 out of 5 stars

Clowns

Couldn't manage their way out of a brown paper bag. Terrible customer support and property managers are about as useful as a candle in the wind. No respect for genuine issues only care about money and how to overspend it. Avoid.

3 December 2025
Unprompted review
The Ringley Group logo

Reply from The Ringley Group

Good afternoon

Would you please email your concerns to daniel.lousa@ringley.co.uk so he can look into these and provide you with a response.

Rated 5 out of 5 stars

Stairway cleaning.

The cleaning of the stairway is brilliant. Yanky

2 December 2025
Unprompted review
The Ringley Group logo

Reply from The Ringley Group

Thank you for leaving a five star review for the cleaning team

Rated 5 out of 5 stars

PYM COURT BLOCK MANAGEMENT AT ITS BEST

Recently a new entrance door to a hallway that gives access to our flat was fitted.
Unfortunately an issue arose with the new keys.
I contacted Adele Robert’s who is our senior relationship manager & it was clear to us that she was on the case & had a wealth of knowledge regarding block management.
We discussed a few items such as the remote unlocking from our flat not yet working etc.
It’s clear to us that Adele is a hands on person that leaves no stone unturned.
Professionalism at this level is not easy to find these days.

25 November 2025
Unprompted review
The Ringley Group logo

Reply from The Ringley Group

Great to hear that Adele is reactive and responsive, thank you for leaving her a five star review

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