Our building Relationship Manager Desiree is a massive asset. Since she arrived a whole raft of issues that had been left for far too long are finally being addressed. She goes above and beyond in her... See more
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A huge thank you to Donta at Prospect Place. Putting some initial issues to one side you persevered against the odds. Your expertise and knowledge won the day and you resolved my issue which is so muc... See more
They continually lie about their intentions towards our dying garden, saying they are taking remedial measures by a certain date to fix the irrigation system and then not doing so. They are a disgrace... See more
Company replied
Adele Roberts is the property manager of the building where I own a flat. She has been always prompt and helpful in answering my enquiries. Recently, her email on keys to our ‘new door’ was spot-on a... See more
Company replied
Company details
Written by the company
Ringley is an independent, award-winning, privately owned business specialising in residential property, with over 20 years’ experience and 10,000 homes under management.
Contact info
1 Castle Road, NW1 8PR, London, United Kingdom
- 020 7267 2900
- solutions@ringley.co.uk
- ringley.co.uk
Replied to 92% of negative reviews
Typically replies within 1 week
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Brilliant service
Since exercising our Right to Manage and appointing The Ringley Group, have seen vast improvements in terms of communication, transparency and a real effort to provide value for money. I'd also like to give a shoutout to the cleaner(s) on our building - Bushane Court. Very diligent and feels so much cleaner!

Reply from The Ringley Group
Personal prompt service by Charlotte
Personal prompt service by Charlotte

Reply from The Ringley Group
Happy with the professional service…
Happy with the professional service delivered yakeeni form chambers place

Reply from The Ringley Group
Steve is amazing
Steve is amazing! He’s the caretaker of Hunslet House and is always friendly, patient, and approachable. Anything in my apartment that needs fixing, he gets done on time. His helpful and cheerful nature makes everything easier.

Reply from The Ringley Group
First class and prompt service
Ringley managing agents have provided an outstanding service for our flat in London. In particular our relationship manager JJ has been an absolute pleasure to deal with. She has always acted swiftly to deal with any issues that arise. Thank you Ringleys

Reply from The Ringley Group
Susi Jay has been a brilliant property manager…
Susi Jay has been a brilliant manager of the property. We were recently working with a terrible management agency and she is working very hard to rectify many issues from their work. I hope this help continues and allows all the property owners to feel more comfortable with a trusted agency.

Reply from The Ringley Group
Hunslet House …
I recently had a wonderful experience with both Aayushi and the building caretaker Steve at Hunslet House . Aayushi was extremely helpful and supportive throughout the entire process and always available to answer questions about renting. Steve has also been very helpful, understanding, and quick to respond whenever we needed assistance. 😊

Reply from The Ringley Group
Excellent service
On-site staff are very helpful! The guidebooks and info was incredibly helpful for new renters — everything was clear and well-explained, which made the whole process so much easier. Joanne in particular was amazing! She was so friendly, warm, and easy to talk to, and really went out of her way to make sure everything went smoothly. Couldn't have asked for a better service. Very happy!

Reply from The Ringley Group
Caretaker Steve
Moved into an apartment 6 months ago, can’t say iv really had any issues but anything that has needed resolved the caretaker Steve has always been very helpful and prompt in resolving things and good communication

Reply from The Ringley Group
Steve the caretaker was superb
Steve the caretaker was superb. If we had any issues, which were rare, he was able to get them sorted very quickly & efficiently. The maintenance of the building & grounds was very good - all down to him. I would certainly recommend staying there.

Reply from The Ringley Group
Steve is a great guy with a good sense of humour.
Steve is a great guy always ready to help and finding ways to resolve issues.he was always attending to my requests and did all he could to resolve them.
Friendly with a great sense of humour and knows how to respectfully deal with people.
I saw he is a great team player how he related with the colleagues on some occasions
I will recommend him for any position going forward.
Regards
Rowland

Reply from The Ringley Group
Hunslet house Corby is my first Ringley…
Hunslet house Corby is my first Ringley home and I have to say I’m very impressed. A very lovely development, the onsite gym and communal space won me over when viewing.
After moving in the caretaker Steve is a great guy, he’s knows everything about the building and the people in it. I had a few minor issues within the house and he was always available to advise or even fix himself. He’s on site early everyday ensuring the site is kept in good condition, from the bins outside to the corridors and car park! This site is well managed and serviced and without Steve this place wouldn’t be the way it is now. I love it here!

Reply from The Ringley Group
I moved at hunslet wich is under…
I moved at hunslet wich is under ringley the guy steve whose the caretaker and other office staff they listen and try help you find a solution to your problems none of them
Ignores a tenant wich is good since i moved almost two tears nw

Reply from The Ringley Group
Caretaker Steve
Caretaker Steve, top bloke.
Anything you need he’s there👍🏼

Reply from The Ringley Group
Ringley Cleaners are fantastic at…
Ringley Cleaners are fantastic at Prospect Place, Cardiff. They consistently go above and beyond, tackling some truly difficult cleaning jobs with professionalism, patience, and care. Their attention to detail and positive attitude make a huge difference — highly recommended!

Reply from The Ringley Group
Excellent service
I live in prospect place (lady isle house and wanted to thank Kath and Glynn for a wonderful job they are doing in keeping the place clean and today. I’ve witnessed they go above and beyond of what they need or should be doing and have thanked them for doing this. They always great me with smiling faces! Sarah

Reply from The Ringley Group
Joanne was extremely helpful and…
Joanne was extremely helpful and patient during my viewing of the Mailbox. She answered all my questions and were able to explain the options that she can offer to facilitate my move-in. She was also very helpful to answering further questions via email and guiding me throughout the tenancy process.

Reply from The Ringley Group
Shocking service
Shocking service.
we have carried out works to a commercial space and Ringley are making all sorts of excuse to delay payment.
They are impossible to speak to, everyone is always "busy" and cannot answer calls..... I am concerned they are about to go out of business, and they owe us a lot of money!
Specifically karl.bradley at Ringley.co.uk NEVER availble to speak to, I can speak to Elon Musk easier!
🌟 5-Star Review 🌟
🌟 5-Star Review 🌟
I had a fantastic experience with Aayushi who works in Ringley Grpup! From the very beginning, she provide a very professional, friendly, and incredibly responsive. She made the entire renting process smooth and stress-free, answering all my questions quickly and providing clear information at every step.
The property was exactly as described — clean, well-maintained, and ready to move in. I truly appreciated hers attention to detail and genuine care for their clients. It’s rare to find an agency that combines efficiency with such a personal touch.
I highly recommend the Ringley Group to anyone looking for a reliable and trustworthy rental agency. Thank you Aayushi for making this experience so pleasant and easy!

Reply from The Ringley Group
I recently moved into One Lampton Road…
I recently moved into One Lampton Road and have had a great experience so far. The building itself is modern, clean, and well maintained, with a really convenient location.
A big thank you to Aayushi, who has been incredibly helpful throughout the entire process — from my initial viewing and application to move-in day and beyond. She’s been responsive, friendly, and always willing to sort out any issues quickly. Her support really made the whole moving experience smooth and stress-free.
Highly recommend both the building and the management team!

Reply from The Ringley Group
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