Ringover Reviews 

Absolutely awful customer service, they sold themselves to us on their customer service compared with a competitor of theirs who we were with for 2 years. Every time we have an issue we have to raise a ticket and them from that we are asked to screen record or do admin to showcase to them what their issues are. We are a recruitment business where we don't have time to do this and should not have to come to you with issues with your own product! We have also asked when we are due to be out of contract due to the several issues we have had every single month and we are ignored with this also. All it takes is a phone call to your customers to resolve issues and keep them happy!

We’ve received excellent support from the Ringover team after a somewhat rocky start with a new department.

Once the issue was raised, Ringover truly took ownership of the situation and followed it through to ensure everything was working perfectly in the end.

Amazing to use
Yet to find something better for my business
Prices could be improved imo though

We recently purchased a Ringover account for our company’s business communication needs. Unfortunately, within just one week of activation, our account was suspended without any prior warning or valid explanation.

Despite several follow-ups, including multiple emails to the support and risk control teams, no one provided a specific reason or evidence for the suspension. The only explanation given was a vague reference to “alerts from providers and authorities.”

As a legitimate B2B organization, we had clear communication about our intended use before purchasing, and not once were we told that our operations might be non-compliant. To make matters worse, after the purchase, their sales representative stopped responding, and we had to activate the plan on our own.

When the issue occurred, customer support completely failed to assist, and even after escalating the matter directly to the founders, we received no reply or resolution.

This has been one of the most disappointing experiences I’ve had with a SaaS platform. I expected professionalism, transparency, and accountability — instead, I got silence and a blocked account.

I would strongly advise any business to exercise caution before purchasing from Ringover, especially if you expect reliability, clarity, and proper support.

Implementing Ringover was a game changer for my daily productivity. The integration with our CRM platform means that we now outbound and inbound client calls directly into the client record. Inbound calls open the client record before you answer the call. Love it, great product...thanks Ringover.

We have used ringover for a few months now and fully integrated it just over 2 weeks ago This is hands down one of the best phone systems we have used as it helps log the calls and content of calls on our CRM which means no more lengthy note taking meaning we can truly focus on the conversation. Seems to be working well so far and their help desk is really quick in responding and solutions.

Our sales team collaborates seamlessly thanks to Ringover. The mobile app is a real game changer!

Terrible customer service & service. They never solved my team problems and every email took around 3 weeks to get a reply (only when I followed up again and again). We had to switch platforms but are still being charged for nothing. Really disappointing.

Quite expensive and not the best product. I was unable to import my contacts for a year, opened a ticket, and never heard back.
When I decided to cancel my membership, they first tried to charge me for another year and then deleted my account without informing me. A warning would have helped me anticipate the loss of data better.

Terrible experience with ringover from the start. You have to pay upfront for a year and we complained about the background noise from the start and they continued to tell us it was on our end until they finally admitted that they had a problem. We have already paid and they're not willing to do anything for us.

I don't know how this company is still in business when Zoom phones are a third of the price. Definitely do not recommend!

Service has been excellent so far. The ability to review call transcripts—rather than trawling through recordings—is a real productivity boost, and the call bar helpfully flags when a number falls outside our tariff.

Whole EU included but.... without Poland. Does Ringover know that EU expand many years ago ? Maybe you don't know but in Poland they also have a phone lines and (this can be a huge suprise for you) mobile phones! :-)

I’ve been using Ringover for some time now and it has proven to be a reliable solution. The call quality is consistent, the platform is intuitive, and it integrates well with our workflows. It does exactly what we need without unnecessary complexity.

Super easy to use – managing calls, voicemails, and contacts all in one place just works.

Great experience and efficient customer service! I recommend them.

We have been using Ringover since 2022, and it has been a game-changer for our business communication. The call quality is always crystal clear, the interface is simple and intuitive, and the features are exactly what we need to manage calls efficiently.

Their customer support is outstanding — quick to respond, friendly, and always ready to help. The system is stable and reliable, even during our busiest periods, and the integration options make it easy to adapt to our workflow.

After almost three years of daily use, we can confidently say Ringover is one of the best decisions we’ve made for our business. Highly recommended to anyone looking for a professional, scalable phone solution.

The system is functional and fails with 20% of the calls. When goign to support they blaim our connection while other calling platforms work just fine. Besides this they offer no support and require datachecks over and over for minimal adjustments.

We’ve been using Ringover for a little over a year and it’s been a great experience. It's stable, simple to use, and reliable across both desktop and mobile. Our sales and support teams use it daily, and the reporting features give good visibility into team performance. The call recording feature is helpful for training and quality checks. Their customer service is polite and quick to respond whenever we raise a ticket. Definitely worth considering for any business that needs a professional dialer system.

We recently migrated our telephony system to RingOver, and what we initially anticipated to be a complex project turned out to be smooth and highly successful. The transition was seamless, with all our users able to transfer their numbers effortlessly from our previous vendor to RingOver. They now enjoy easy access to their new virtual and web phones, which has effectively centralized our phone functions and recordings.

An added benefit was the opportunity to implement new features such as SMS, WhatsApp, and AI-powered call summaries—features we didn't have before. Throughout the process, we received excellent planning, guidance, and comprehensive training for both our administrators and users.

The post-implementation support from RingOver has been exceptional. Their support team consistently goes above and beyond to resolve issues, assist with configuration, and ensure our team is well-trained.

We are extremely satisfied with our decision to choose RingOver for all our telephony needs and highly recommend their services.

We've been incredibly impressed with RingOver - it's hands down the best communications platform we've used.
From the start, the set-up was quick and effortless, and the user interface is clean, intuitive, and easy for the whole team to adopt.

One of the biggest wins for us has been how seamlessly RingOver integrates with our CRM.
The sync is flawless, saving us time and improving our workflow efficiency across the board.
The real-time data and call analytics give us instant insight into team performance and client interactions, which is invaluable.

The call quality is genuinely outstanding - by far the clearest and most reliable we've experienced with any provider.
Add to that the unrivalled level of customer support, and it’s clear RingOver is in a league of its own.

If you're looking for a powerful, user-friendly communications solution that fits perfectly into your existing systems and delivers exceptional performance, RingOver is the one to beat.