Ringover Reviews 

1,070
TrustScore 4 out of 5

3.9

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Rated 3 out of 5 stars

Cheap. But you get what you pay for. Basically the system works for giving me one number that can follow me anywhere and setting hours of operation. I don't use my computer to make/receiv... See more

Company replied

Rated 5 out of 5 stars

Genuinely impressed with Ringover. We were building a NewsRoom Operating System that gives journalists, editors and newsroom ops a single workspace for every channel they touch in a day: stores, scrip... See more

Company replied

Rated 1 out of 5 stars

AWFUL AWFUL AWFUL CUSTOMER SERVICE. WOULD NOT RECOMMEND TO ANYONE. CHARGING HUGELY FLUCTUATING RATES COMPARED TO THE ONES ADVERTISED. AUTORENEWED WITHOUT ANY PRIOR NOTICE. WHEN CHALLENGED... See more

Company replied

Rated 5 out of 5 stars

We’ve been using Ringover for a little over a year and it’s been a great experience. It's stable, simple to use, and reliable across both desktop and mobile. Our sales and support teams use it daily,... See more

Company replied

Company details

  1. Phone and internet services

About Ringover

Written by the company

ringover trustpilot

Ringover est une application de communication intégrant des fonctionnalités avancées de téléphonie, visioconférence, SMS et messagerie collaborative, axée sur la productivité des équipes et configurable directement par les managers.

Intégrable aux outils métiers et offrant des statistiques en temps réel, Ringover permet de gérer les communications professionnelles en quelques clics.

La clé : une maîtrise technologique de bout en bout, une interface ergonomique et un accompagnement à chaque étape.

A travers Ringover, vos communications professionnelles sont possibles partout dans le monde sur PC ou smartphone. Une simple connexion Internet suffit !

Essai gratuit
Nos fonctionnalités
Nos intégrations

Contact info

3.9

Great

TrustScore 4 out of 5

1k reviews

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Replied to 100% of negative reviews

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3.9

All reviews

(1,070)

181 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great app

Great app, love the vocal messages to text option.

31 May 2025
Unprompted review
Ringover logo

Reply from Ringover

Hello,
Hi,
Thank you for your kind words! We're glad you love the voice-to-text feature — it’s designed to save you time and make communication even smoother.

Best regards,
The Ringover Team

Rated 1 out of 5 stars

Paid for a service I NEVER had

Opened an account with them, paid the fee and they couldn’t activate my phone number. I talked to an agent which was very slow to reply, and he replied with generic messages.
1 week later I asked for a refund as they are not able to fix my number activation problem.
Two weeks later, they replied me to cancel my account as I cannot use a number with them… HAVING PAID FOR THE FIRST MONTH !! Totally disgraceful.
Very bad experience, result : they have my money, and I can’t use their service.
In my country, that is called stealing.
Extremely disappointed

By the way for the RingOver team : my company is Hermes Capital and you talk with Mrs Falco, so you can find us in the database.

20 May 2025
Unprompted review
Ringover logo

Reply from Ringover

Hello,

Thank you for taking the time to write about your experience with Ringover. Our number one priority is our customers’ experience, and your experience does not reflect this commitment.

A member of our Customer Success Team will be reaching out shortly to address your concerns and resolve any issues. We’re committed to making things right.

Thank you for the opportunity and we look forward to speaking with you.

Ringover Team

Rated 5 out of 5 stars

Very happy with Ringover so far

Very happy with Ringover so far. Onboarding was simple, support is friendly, and it connects easily with our CRM. Strong call quality and we’re likely to upgrade to Empower soon.

2 June 2025
Ringover logo

Reply from Ringover

Hi,
Thank you for your kind words! We're glad to hear your onboarding went smoothly and that you're enjoying the CRM integration and call quality. It's great to know you're considering Empower — we're confident it will bring even more value to your team.
The Ringover Team

Rated 5 out of 5 stars

Great phone system - highly recommend!

Our small recruitment business recently started using Ringover and we have been very impressed so far - it integrates well with our CRM system and is very simple to use. The team are also very responsive if you need any help with the app.

27 May 2025
Unprompted review
Ringover logo

Reply from Ringover

Hello Amy,

Thank you for your great feedback! We're delighted to hear that Ringover is proving to be a strong fit for your recruitment business and that the integration with your CRM is working smoothly. It’s also wonderful to know our team has been responsive when needed — we're here to support you every step of the way.

The Ringover Team

Rated 5 out of 5 stars

Good service

I've been using Ringover for a while, so far it has been good. The service works, and customer service is easy to reach and do a great job.

27 May 2025
Unprompted review
Ringover logo

Reply from Ringover

Hello,

Thank you for your kind words! We're happy to know that Ringover has been working well for you and that you've had a positive experience with our customer service. Your satisfaction means a lot to us, and we're here whenever you need support.

The Ringover Team

Rated 5 out of 5 stars

Highly recommended

Transferred my VOIP service from Vonage to Ringover as Ringover integrates with my new CRM.
Porting of my old number was quick and seamless and Ringover customer support were prompt and extremely helpful in setting up my desk SIP phone also.
In addition, the Ringover App is super simple to use on my Samsung phone and I was up and running immediately.
Highly recommended.

28 March 2025
Ringover logo

Reply from Ringover

Hello,

Thank you so much for your kind words!
We’re thrilled to hear that the transition from Vonage went smoothly and that our support team could assist you effectively. It's great to know the Ringover app is working perfectly for you on your Samsung device.
We're here anytime you need — and we truly appreciate the recommendation!

The Ringover Team

Rated 2 out of 5 stars

Zero noise cancelling - Great Support

The product has numerous great features, but it's complex, so you'll need training. Working with Italo and Maryel made it a lot easier to use the product. The issue is that they don't have ANY noise cancellation, so we are at a loss with the product, trying to buy silent keys for the whole team and will switch next year. Too bad they don't get noise cancelling!

11 May 2025
Unprompted review
Ringover logo

Reply from Ringover

Hello,

Thank you for your kind words! We're thrilled to hear that you're enjoying the product and making the most of its features. Italo and Maryel will be glad to know they made your onboarding experience smooth and effective. Thanks again for the recommendation!

The Ringover team

Rated 5 out of 5 stars

So far so good

So far so good! We love the service and Sally is fantastic in getting us trained and getting back to us. :)

23 April 2025
Unprompted review
Ringover logo

Reply from Ringover

Hello,
Thank you for your feedback! We’re so glad to hear that you’re enjoying the service. Sally will be thrilled to know her training and support have been helpful. We appreciate your trust and look forward to continuing to support you!
The Ringover Team

Rated 1 out of 5 stars

Stay clear

Had a account with this company. Had issues with contact numbers which customer service was not helpful at all. Tried to close the account as liquidated my company. They said it is still on going until September 2025 although business is closed. Account opened in 2023 said has 12 months which has well expired but still says until 2025? Customer service agents are rude and want to prove a point rather than listen to you complaint or help! Stay clear of this company money grabbing tricksters!

22 April 2025
Unprompted review
Ringover logo

Reply from Ringover

Hello,

Thank you for taking the time to write about your experience with Ringover. Our number one priority is our customers’ experience, and your experience does not reflect this commitment.

A member of our Customer Success Team will be reaching out shortly to address your concerns and resolve any issues. We’re committed to making things right.

Thank you for the opportunity and we look forward to speaking with you.

Ringover Team

Rated 5 out of 5 stars

Great and easy to use

Great and easy to use. Very efficient

14 April 2025
Unprompted review
Ringover logo

Reply from Ringover

Hello,

Thank you for your feedback! We're glad to hear that you find Ringover easy to use and efficient. Your positive experience means a lot to us and encourages our team to keep delivering quality service.

The Ringover Team

Rated 5 out of 5 stars

The best phone app on the market!

Honestly, is the best phone app can be found. With a fast and reliable customer service, a wonderful call log with AI integrated, you don't have to remember what your business call was about... is all recorded in audio and text format for every call! Definitely recommended!

9 April 2025
Ringover logo

Reply from Ringover

Hi there,

Thank you so much for your amazing feedback! We're absolutely thrilled to hear that you're enjoying Ringover and finding real value in our AI-powered features like call recording and transcription — designed to make your workflow smoother and smarter.

Our support team will also be delighted to know their responsiveness is appreciated. Providing fast, reliable service is one of our top priorities.

Thanks again for the recommendation — we’re here whenever you need us!

Warm regards,
The Ringover Team

Rated 5 out of 5 stars

Great Service / Product

Very pleased with the service so far! Dealt with Alex Daniels who swiftly set up a bespoke package for my business that I'm very pleased with.

I'll update my review regarding the product as time goes along, from what I've seen so far it's perfect for my needs.

Great service, time to use a great product.

3 April 2025
Unprompted review
Ringover logo

Reply from Ringover

Hello,

Thank you so much for your kind words!
We're thrilled to hear that Alex Daniels was able to get you set up with a tailored solution that fits your business perfectly. It means a lot to us that you're happy with both the service and the product so far.

We're excited for you to continue exploring Ringover, and we’ll be here every step of the way if you ever need support or have questions.

Welcome aboard — here’s to great communication!
The Ringover Team

Rated 1 out of 5 stars

Contracted for 10 Licenses Monthly

Contracted for 10 Licenses Monthly, Added 7 from Portal assuming i could downgrade them again when i needed, got stuck with them for 7 monthes unused and when i asked to cancel them i was requested to pay termination fee of $2100 and to cancel my whole account i was requested to pay $7500 termination fee although that was after the first year contract and there was only 5-6 month left for my second contract to end!!

Complete RIP OFF, Never Recommending it

24 March 2025
Unprompted review
Ringover logo

Reply from Ringover

Hello,

Thank you for taking the time to write about your experience with Ringover. Our number one priority is our customers’ experience, and your experience does not reflect this commitment.

A member of our Customer Success Team will be reaching out shortly to address your concerns and resolve any issues. We’re committed to making things right.

Thank you for the opportunity and we look forward to speaking with you.

The Ringover Team

Rated 5 out of 5 stars

Been using it for years - Gimme a Ring-over!

Been using it for years - very intuitive, constantly evolving, great integrations, optimal for international outreach campaigns!

19 March 2025
Unprompted review
Ringover logo

Reply from Ringover

Hello Thomas,

Thank you for your loyalty and great feedback!

We're thrilled to hear that Ringover has been your go-to solution for years and that you appreciate its intuitive interface, continuous evolution, and powerful integrations. We’ll keep innovating to support your international outreach campaigns even better!

Thanks for choosing Ringover!

The Ringover Team

Rated 1 out of 5 stars

After having been quoted a monthly…

After having been quoted a monthly price and wasting a week on integrations, when we wanted to go live we were suddenly told that we would have to pay a year in advance.
The product works, but the company Communications is very challenging.

19 March 2025
Unprompted review
Ringover logo

Reply from Ringover

Thank you for taking the time to write about your experience with Ringover. Our number one priority is our customers’ experience, and your experience does not reflect this commitment.
A member of our Customer Success Team will be reaching out shortly to address your concerns and resolve any issues. We’re committed to making things right.
Thank you for the opportunity and we look forward to speaking with you.
Ringover Team

Rated 5 out of 5 stars

Excellent quality of calls and any…

Excellent quality of calls and any issues (though rare) are dealt with quickly.

13 March 2025
Unprompted review
Ringover logo

Reply from Ringover

Hello,

Thank you for your feedback!

We're delighted to hear that you're enjoying the excellent call quality and that our team has been quick to assist whenever needed. Your satisfaction is our top priority, and we’ll continue to provide the best service possible!

Thanks for choosing Ringover!

The Ringover Team

Rated 5 out of 5 stars

Exactly what I wanted

It's a very smooth tool to use. I use it multiple times every day without any issues, and the quality of the call is always good. I use the app on my phone and never had a problem. Very easy to set up and install too.

10 March 2025
Ringover logo

Reply from Ringover

Hello,

Thank you for your kind words! We're thrilled to hear that Ringover meets your expectations in terms of ease of use, reliability, and call quality. Your satisfaction is our top priority!

Best regards,
The Ringover Team

Rated 1 out of 5 stars

Absolutely awful

Absolutely awful - avoid at ALL costs! Our service does not work, and their customer service is shocking. There are constant glitches with the platform and when you ask they just say they will report to the 'technical team' but you will never hear anything.

11 March 2025
Unprompted review
Ringover logo

Reply from Ringover

Hello,

Thank you for taking the time to write about your experience with Ringover. Our number one priority is our customers’ experience, and your experience does not reflect this commitment.

A member of our Customer Success Team will be reaching out shortly to address your concerns and resolve any issues. We’re committed to making things right.

Thank you for the opportunity and we look forward to speaking with you.

Ringover Team

Rated 5 out of 5 stars

EXCELLENT OUTIL DE COMMUNICATION…

EXCELLENT OUTIL DE COMMUNICATION CLIENTS CLAIR FONCTIONNEL ET INTUITIF
A RECOMMANDER

26 February 2025
Unprompted review
Ringover logo

Reply from Ringover

Bonjour Yohan,

Merci pour votre retour enthousiaste ! Chez Ringover, nous sommes ravis de savoir que notre solution répond à vos attentes en matière de communication client. Votre satisfaction est notre priorité !

L’équipe Ringover

Rated 5 out of 5 stars

Ringover is a great product

Ringover is a great product, easy to setup, easy to use and has all the latest features needed in a modern VOIP business system solution.

The transcription, call analytics and integration with our CRM, has taken our business to the next level. The ability to get insights of calls has enabled us to level up on our call.

29 January 2025
Unprompted review
Ringover logo

Reply from Ringover

Hello Richy,

Thank you for your great feedback!

We’re delighted to hear that Ringover has helped take your business to the next level. Our goal is to provide a seamless and efficient VOIP solution with powerful features like transcription, call analytics, and CRM integration. We're glad these tools are making a difference for you!

Best regards,
The Ringover Team

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