Riot Games Reviews 1,447

16 years and they still have the same spaghetti client. They haven't combine the client and the game and have now added a client for Riot games you have to open, so you can open the League of Legends client, that then have to open the actually game. 200 years of experience

I've played since the end of Season 2, and I can confirm that every second I have in the client alone is a second wasted.

You need to think about closing up - period.

A brand-new player to League and trying to understand how in the world to play. Handful of games in, my game won't open the client. All of a sudden, I'm getting threatened with penalties and being made to say 'I will never do this again' to the system. Why be so aggressive to a player with less than an hour of time?? What is the purpose of threatening/scaring them off like that?? Now I'm off to find out what this game's issue is with opening the client that I've NEVER experienced with any other game/client, and hopefully Riot won't shoot me the next time their client window won't open.

When u want to chill out with friend, but vanguarde have other plans and just kick u constantly because yes

It has the worse service, bad internet connection... Bad internet, bad community and bad sponsors.

They suck so bad; penalize you for petty stuff, and then they can't even get their own game running properly; pathetic. They're a joke.... don't ever bother investing your time with them.

I was playing unrated, which does not affect the other players' ratings. I had to leave due to an emergency and I asked my teammates to surrender, but they refused even though we were losing badly. According to Valorant's rules, you can only request one surrender per half. My teammates were toxic; I told them about the emergency, and they didn't listen. I thought, 'Since it's unrated, I'll only get a 1.5-hour ban,' so I just went AFK. When I returned, I had a 14-day ban. I was this close to completing the Battle Pass; now I will lose it, and all the time I spent in the game doing missions, etcetera, will be wasted. I am deleting this shitty game because of the toxic players and unfair rules. If developers are creating good games, then they should implement good rules.

Masters of defamation and toxicity.

For some weird reason, they defend racists and/or griefers ruining games for regular people. I still haven't figured out why, but when requesting reasons in tickets, they ignore them and avoid the subject.

I asked why they would sanction me and label me a racist for calling out a racist and intentional feeders and not the ones causing the trouble - got no answer.

Fraudulent company with a shady agenda.

And lets not get started with the state of their software. Good lord haha

"small indie company"

Such a hassle to even play valorant. Your vanguard system or whatever it is is awful. Takes so many tries to even get this game to launch without error 57 or 59. And even in game, there’s no control over the smurfs. Such an incompetent system

Riot protect griefers and punishes long time good players. And if you report, sent replay of the match, you are the one punished while the griffer continues griefing more matches as if nothing has happened.

The client is extremely buggy and refuses to launch

Had my account of 13 years perma banned for... "hacking" I guess? Tried to reach out to support and see what the accusation was and they responded there was no indication my account was hacked and that I shouldn't have shared my password... like bro I've had the account for 13 years. Use you brain.

I requested a shard transfer in Wild Rift because my Legendary Queue hours didn’t match my timezone. Riot Support approved it, but never told me that my rank would reset completely. I had just reached Challenger last week, and after the transfer I was dropped all the way to Iron IV — now I can’t even play Legendary Queue at all.

When I asked for help, Support just told me to “climb back” and said nothing can be done. This wasted weeks of effort, made my situation worse instead of better, and hurt the experience for lower-ranked players who now have to face someone who was just Challenger.

Very disappointing customer service. At the very least, Riot should clearly warn players about rank resets before doing a transfer.

Valorant is constantly not launching with in game glitchese and certain assets in game not loading properly,

I contacted the riot player support because of a misplaced automated penalty (not being able to play ranked) with clear explanations and screenshots as well as using OP-Score of reference. I did not receive a constructive response, but instead a manipulative answer, additionally stating that the penalty is being placed correctly. In my second attempt to speak to the support to recheck the case, they ignore the given screenshots, general game stats and the core message: they talk about terms of service, but the support itself do not consistently act in terms of service. Finally, I realize that they ignore the player´s point of view, using copy-paste responses and most importantly they do not act in terms of service. Clearly, this is a disloyal and disrespectful behaviour towards players and does not reflect what they promise. Luckily, I do not spend much money on this company. Let the trolls out!

They have some fun titles, but the constant bugs and server issues make it really frustrating to play.

is a shit company , theyr games sux specially LOL where system is punishing players for behavior( they put in your team bad players) so yea... i dont recomand this trash

Absolutely useless devs. Getting me only 10+ rr whenever i win and -30 rr when i lose. Bullshit rank game. Also y’all stink for not doing something against smurfs just because you like money so much. No integrity. Embarrassed for you!!

One of the worst game publishing companies. Contact is impossible, and support is a complete disaster. I do not recommend it.