Ordered the Pure Grit™ Riding Jeans. When they came, the clasp above the zipper was broken. I contacted the company, and Harry from customer service was very helpful; he ordered a new pair right away!... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Had some issues with sizing on the two items I received. One didn’t fit, despite ordering the appropriate one per their provided sizing chart. They also sent a size small on the other item, when I ord... See more
Company replied
A) I ordered the 1) Impact short and 2)Rider Ear Plugs but only received the Ear Plugs but not the Impact Short .. But After I informed Customer Support, Mr Harry took steps to send me the mi... See more
Company replied
Brian made this experience give me faith in good old fashioned customer service! I initially order too large of size, my mistake, and Brian helped get my refund to me quickly as I had already purch... See more
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Company details
Written by the company
Motorcycle and Snow Sports Protective Clothing.
Contact info
Unit 4 Green Lane Business Park, 238 Green Lane, SE9 3TL, London, United Kingdom
- support@ripplimpactgear.com
- ripplimpactgear.com
4.1
Great
388 reviews
Replied to 98% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
The fit is awesome
The fit is awesome. Worth money spent. I definitely recommend
19 September 2025
Unprompted review
Reply from Rippl Impact Gear
Hey Sandeep,
Thank you for your kind review. We’re so glad to hear you’re happy with the fit and feel the jeans are worth it. Your recommendation means a lot to us.
Best bike jeans around.
Best bike jeans around.
Just tried them for the first time today.
Super comfy, you forget you're actually wearing protective gear.
I like the fact that they have a decent bit of stretch to them too so makes wearing them even more comfortable than normal denims, they look amazing too. Good fit and true to size, if you order your normal denim size, they will definitely fit.
I bought both colours, blue and black and they are both great.
18 September 2025
Unprompted review
Reply from Rippl Impact Gear
Hey Mark,
Thank you for your great review. We’re so pleased to hear that the jeans gave you both comfort and confidence on your ride while still looking great. It’s wonderful to know the stretch and true-to-size fit worked perfectly for you, and we’re glad you’re enjoying both colours. Your feedback means a lot to us.
Great purchase !!!!
I bought the Pure Grit riding jeans in both colours, and I couldn’t be happier. At first, I was a little unsure because of the mixed reviews, but they really surprised me in the best way. The quality is excellent, and the fit is spot on — unlike other riding jeans I’ve tried that feel baggy and shapeless. These have a proper slim fit, look great, and are super comfortable to ride in. Honestly, I’d recommend them 100% to anyone who wants jeans that fit well and look good.
12 September 2025
Unprompted review
Reply from Rippl Impact Gear
Hey John,
Thank you so much for your fantastic review. We’re delighted that the Pure Grit Riding Jeans surprised you in the best way and that both the fit and quality have exceeded your expectations. It’s great to know they’ve given you the slim, comfortable style you were looking for. Your recommendation means a lot to us, and we truly appreciate your support.
Riding shorts
Ordered my riding shorts. I am 6' 2" 185 lbs and I ordered a medium which matched the waste size. They were a touch on the loose side. I called and they immediately sent out a small. The shorts are amazing...a real game changer for a long two day ride up to the Sagnuay fjords I did last month. What would normally be painful at day's end, was as if I hadn't rode at all. The quality seems great and even when I go for short rides I wear them. Amazing design, quality, and follow up service. A company that cares...thank you so much!
20 August 2025
Unprompted review
Reply from Rippl Impact Gear
Hey Doug,
Thank you so much for your wonderful review. We’re thrilled to hear that the riding shorts made such a difference on your trip and that you’re enjoying the comfort and quality on every ride. We’re also glad the size exchange worked out smoothly for you, as making sure you get the right fit is always our priority. Your kind words about our service mean a lot to the whole team, and we’re grateful to have you as part of the Rippl community.
The motorcycle shorts are working well.
Did my first ride on my motorcycle and the Rippl riding shorts seemed to help with my comfort. I ride a motorcycle with a 360 degree crank meaning the pistons move together which creates a harmonic buzz vibration through the chassis that can make you a bit uncomfortable as you ride longer distances. The shorts seemed to help right away so anxious to go ride some more but I didn’t feel like I could ride 8 hours at this point but my 2 hour ride was nice.
I wasn’t pleased that the company is based in England but the order shipped directly out of China. Doesn’t anyone have a warehouse anymore??
Tracking was sketchy as the location kept moving around and stating “mainland in different US states” Initially the product was shown 15 miles from my house and I “thought” I was receiving in 2 days. Nope, it then moved the location to somewhere in California, then the East coast and back to California.
In reality as the shipping updated it was in Mainland China being transferred between sorting facilities. Then the tracking stopped for a few days once in the States then all of sudden it updated with a new carrier arriving that day.
A cumbersome process but I did receive the goods but plan on two weeks before you may see it.
11 September 2025
Unprompted review
Reply from Rippl Impact Gear
Hey Tami,
Thank you for sharing your detailed review. We’re glad to hear the Rippl riding shorts are already making a difference to your comfort on the bike. At the same time, we sincerely apologize for the frustrating shipping experience. We do have fulfillment centers in different parts of the world, including the UK, but in your case the ApexRides shorts were shipped from our overseas facility. We regret the confusion this caused with the tracking updates and understand how inconvenient that must have been. We truly appreciate your patience and your feedback, and we’re happy to know the product itself is helping you enjoy your rides more.
They are Scammers
Scammers, please beware.
These people are incompetent and scammers. I've sent all the details of me shipping. Its their own damn shipping label and yet they cant track it. I've sent them the copy of the label, still not able to track. Yet somehow it's my fault or responsibility to keep proving proof after proof. Stop scamming people and Refund my money. Its been over 6 months. Damn leeches
1 June 2025
Unprompted review
Reply from Rippl Impact Gear
Hey Rahul,
We sincerely apologize for the experience you’ve had and understand how frustrating this must have been. The tracking issue was due to a problem with our system, not on your end, and we’re very sorry for the confusion and repeated requests. Please rest assured your refund was processed on September 14, and we’re sorry it took so long to resolve. We take your concerns seriously and will continue working to ensure this does not happen again.
173879 Order no .ordered the jeans in…
173879 Order no .ordered the jeans in July been told twice they are out of stock and will receive first week sep still no jeans ,why advise when out of stock and still take payment
26 July 2025
Unprompted review
Reply from Rippl Impact Gear
Hey Graves,
We’re really sorry you’ve had to wait so long for your jeans. We know how frustrating it is when something you’re excited for gets delayed. If you’d like to cancel and get a refund, just drop us a note at support@ripplimpactgear.com
and we’ll sort that right away.
If you’d prefer to keep your order, it’s set to ship Monday and should be with you in just 2–3 business days. Thanks for your patience, we truly appreciate it.
"I just completed a ride from Athens…
"I just completed a ride from Athens Greece to Skyros island.I was going to change the seat but tried these shorts instead.They work perfectly and saved my butt!!Thank you Ripple for this awesome product!!!"
5 September 2025
Unprompted review
Reply from Rippl Impact Gear
Hey Dimitris,
Thank you so much for sharing your experience. Riding from Athens to Skyros sounds incredible, and we are thrilled to hear the shorts worked perfectly for you. It makes us so happy to know they saved you from discomfort and added joy to such a long ride. Your words mean a lot to us and remind us why we love doing what we do.
We truly appreciate your trust and support, and we hope the shorts continue to keep you comfortable on all your journeys.
Like with everything that claims to…
Like with everything that claims to make your riding a better experience, I was a bit dubious but I have to say these shorts are brilliant. Holds everything in place even when on a spirited ride & for my everyday commute i don’t get that acre anymore & the other plus side, when I’ve pulled up for a coffee at busy stops I found you can sit on concrete blocks with out get a cold bum ! Perfect 🤙
8 September 2025
Unprompted review
Reply from Rippl Impact Gear
Hey James,
Thank you so much for sharing this amazing feedback. We are so glad the shorts have impressed you and made such a difference both on spirited rides and your daily commute. It is great to hear they keep everything in place, ease the aches, and even add comfort when you take a break off the bike. Knowing that they are making your rides smoother and more enjoyable really makes our day. We appreciate your trust and your kind words more than we can say.
⸻great experience
⸻
Picked up a pair of riding pants from Rippl Impact Gears and honestly, game changer. The quality is spot on — tough, comfy, and makes me feel a lot more confident on the bike
tip: go one size smaller if you want the padding to stay snug where it should.
Also, huge props to their customer service — I had to swap out my riding shorts and they handled it super fast.
4 September 2025
Unprompted review
Reply from Rippl Impact Gear
Hey Farez,
Thank you so much for sharing this wonderful feedback. We are thrilled to hear that the riding pants have been a game changer for you and that the quality gives you more confidence on the bike. Your tip about sizing is really helpful, and we are glad you mentioned it.
It also makes us so happy to know that our customer service team could support you quickly with your shorts exchange. We truly appreciate your trust and kind words, and we look forward to keeping you comfortable and protected on every ride.
Just got my first pair of jeans and wow…
Just got my first pair of jeans and wow they fit and fell fantastic can't wait to get out on my bike
1 August 2025
Unprompted review
Reply from Rippl Impact Gear
Hey Gary,
Thank you so much for sharing your experience. We are truly thrilled to hear that your first pair of jeans fit perfectly and feel fantastic. It makes us so happy to know that they have you excited to get out on your bike, because that is exactly what we created them for, a balance of comfort, protection, and confidence.
Your kind words mean the world to us and remind us why we do what we do every day. We cannot wait for you to enjoy them on the road and create great rides with them. Thank you again for trusting us, we are delighted to welcome you to the Rippl family.
Bitter/sweet experience
I cannot review the jeans because I haven`t received them yet!!. Ordered on July 29th, its now September 9th. Tracking says Not shipped. £135 refund needed now. How can I get it? UPDATE....The company have now given me a full refund, so full marks there.
6 September 2025
Unprompted review
Reply from Rippl Impact Gear
Hey John,
We are so sorry for the delay and for letting you down. Your refund has already been processed back to your original payment method. We ran into an out of stock issue and should have communicated better with you for that we truly apologize.
Please forgive us, we never want our valued customers to feel disappointed. Thank you for giving us a chance, and we really hope we can serve you better in the future.
Honest Company
What a fantastic company, so easy to deal with.
Customer service is 5*
And the shorts are fantastic.
4 September 2025
Unprompted review
Reply from Rippl Impact Gear
Hey Ceri,
Thank you so much for your kind words. We are so happy to hear that you found our team easy to deal with and that the service met your expectations. It really means a lot to us that you enjoyed the shorts as well. Feedback like this makes our day and keeps us motivated to keep doing better.
Do not be fooled. Scam company…
I spent 50.00 on the rider shorts and they sent me an XS size that I wouldn't be able to wear when I was 6 years old. They have no contact number, how convenient. And they don't get back with you on email. Their return policy is ridiculous. This company is horrible and a scam. Their verbage hooks you lies.
18 August 2025
Unprompted review
Reply from Rippl Impact Gear
Hey Debbie,
I am really sorry to hear about your experience and the sizing issue with your rider shorts. That should not have happened, and we want to make it right for you.
Could you please drop us an email at support@ripplimpactgear.com
with your preferred size? Our team will dispatch the correct pair for you without any hassle. We want you to enjoy the shorts and have fun wearing them, the way they were meant to be.
Thank you for giving us the chance to fix this.
ordered a pair of jeans in july
ordered a pair of jeans in july, money was withdrawn 31 july 2025, still not recieved them yet, did message them, they said end of august, still nothing, very poor customer communication, seriously thinking about a refund,
3 September 2025
Unprompted review
Reply from Rippl Impact Gear
Hey Adrian,
We are very sorry for the delay and completely understand how frustrating this has been. We know waiting this long is not ideal for riders who depend on their gear, and we take your feedback seriously.
As a gesture of appreciation for your patience, we have refunded 50% of your order. Please allow a little more time as we prepare and dispatch your jeans. Our team is working hard to get them to you as quickly as possible.
We truly value your trust and will make sure this is resolved for you.
Pure Grit riding jeans
Pure Grit riding jeans. Order the wrong size by accident so sent them back and received a refund no fuss. Order the correct size and OMG they are so comfy! No more rigid biking jeans! The armour is well placed and the construction feels really sturdy. They're nice and warm too, even went through and couple of rain showers today and stayed dry. Highly recommended.
2 September 2025
Unprompted review
Reply from Rippl Impact Gear
Hey Chris,
Thank you for taking the time to share such a detailed review. We are glad to hear that the return and refund process for your first pair was smooth and without any fuss, as that is exactly how we want it to be.
It is fantastic that the correct size turned out to be such a great fit for you. Comfort is at the heart of the Pure Grit jeans, so knowing that you find them far from rigid and perfectly wearable makes us very happy.
We also appreciate your feedback on the armour placement and the sturdy construction, as safety and durability are key parts of the design. Hearing that they kept you warm and even dry through rain showers is a wonderful confirmation of the performance we strive for.
We are truly grateful for your recommendation and your trust in our gear. Enjoy many more comfortable and safe rides ahead.
Ordered some gear to wear on my…
Ordered some gear to wear on my motorbike but the delivery driver delivered to the rong address got InTouch with customer service and they sorted the problem out and the product was better than that advertised. A good experience
25 August 2025
Unprompted review
Reply from Rippl Impact Gear
Hey
Mr. Rigby,
Thank you so much for sharing your experience. We are really glad our team could quickly sort out the delivery mix-up for you, and even happier to hear that the gear turned out better than expected.
Your trust means a lot to us, and we are grateful you chose Rippl for your ride. Enjoy the gear and safe riding always.
Still no delivery
Ordered jeans at the beginning of August with 2-3 days shipping advertised. Mid August I received a notification to say the item had been delivered which it infact hadn't. I emailed and received a response to say the item hadnt yet been shipped as there had been a problem with a batch of the jeans they received and it would be a further 2 weeks wait. This deadline has now also passed and still no product or update regarding a possible delivery date. They were ordered to use in the summer months before the weather closed in but looking like it will be next summer before they arrive. Never used a company that allows you to purchase a product they dont hold in stock when the wait time is so considerable.
Consider significant wait times before ordering.
30 August 2025
Unprompted review
Reply from Rippl Impact Gear
Hey Martin,
I am really sorry for the experience you described. I understand how frustrating it must have been waiting longer than expected, especially since you ordered the jeans for summer use.
From what I can see, your order has now been delivered, but I understand you want to return them for a different size. Our team has already sent you a return label so you can easily send them back, and we will arrange the exchange once they arrive.
I truly apologize for the earlier confusion around stock availability and shipping timelines. Thank you for your patience while we get this resolved for you.
Outstanding product along with outstanding customer service.
I was in the process of looking to change the seat on my BMWF650GS when I heard about these padded shorts . I was a little sceptical at first but after a few hours in the saddle I knew I made the right decision. Not only did they relieve the pressure on my tail bone they gave my behind the much needed curves my wife was looking for. lol. Not to mention that I saved hundreds of dollars on a new seat. Did I mention that there customer service was outstanding. Making sure I had the right size shorts.
27 August 2025
Unprompted review
Reply from Rippl Impact Gear
Hey John,
Thank you so much for sharing your experience with us. We are thrilled to hear that the padded shorts have made such a difference for you, both in terms of comfort on long rides and by saving you the cost of a new seat. It is also great to know they helped with tailbone pressure and even brought a smile at home.
We are equally glad that our team could assist you with sizing to make sure you had the right fit. Your kind words about both the product and our customer service mean a lot to us.
We truly appreciate your support and wish you many safe and enjoyable rides ahead.
Ordered a pair of jeans at the end of…
Ordered a pair of jeans at the end of July, still waiting for them to arrive. I e-mailed them asking when they would arrive and was told they would be shipped mid August. We are now at the end of August and still no update on shipping so wondering if I am ever going to receive them. Just be wary if you are ordering from this company as it’ll be quicker elsewhere
27 August 2025
Unprompted review
Reply from Rippl Impact Gear
Hey Wayne,
Thank you for sharing this, and I am very sorry for the delay and lack of updates. The size you ordered was scheduled to arrive in the first week of August, and the replenishment has taken longer than expected. We will email your tracking as soon as your jeans leave the warehouse.
As a thank you for your patience, we have refunded 20% of your order. If you would like to explore an in-stock alternative or change size , please email at support@ripplimpactgear.com and our team will guide you. If you prefer not to wait, we can help with other solutions as well.
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