Rito Reviews 723

the order came complete. that matters when you have a sweater planned out. you don't want to get shorted. also the wool yarn was nice to work with and I used a pattern that rito supplied for free spe cific to the yarn. I am just finishing up the sweater. Im telling everyone about Rito.

Website was easy to use. Yarn colors and descriptions were true and detailed. Placed 2 orders one arrived quickly the other one I have not received it seems to be on holiday in a USPS warehouse in Miami. Hoping it is found soon!

Very good prices, fast shipping to USA

The quality of material and beautiful colors...long time for received it but i understand i am far away from you thank you so much i have many hours of fun with it yeeeeee

I am very happy with the yarn and the service from this company.
I would certainly order from them again.

I am still waiting for my parcel. I did not get it. I need to get my money back if it’s not coming, this is terrible service.

My yarn was delivered only in a mailer, which was open when it arrived. The yarn was completely exposed and could have fallen out or been stained. It also took a while because it was stopped at customs, which is out of your control. I would recommend better packaging though.

Great time respond from customer service, the yarn was what i needed and was really affordable but took almost a month to get delivered

shipping to the US was good took about 1.5-2 weeks. product was great as expected

It arrived to Canada in 22 days from ordering. I love the wool! Excellent quality at a great price.

Everything went well. Starting with the quality of yarn 100% perfect. Looks and feels exactly as expected and advertised. The delivery arrived fast.
Very greatfull for Rito.

A package of mine has been missing since Jan 4th and I reached out on advice on how to proceed but haven’t heard back

I have not received the yarn. I so hope it will arrive soon.

I love the yarn and your price was the best available.

I order from USA because Rito offers the lowest prices for drops yarns, which is what I primarily purchase. Even with high tariff and shipping costs, it still costs less than any US/UK e-comm retailer. The only drawback is that shipping takes about 10 days; 4-5 days from the date they claim to ship and another 5 days to clear customs and local post office delivery into Los Angeles. I used to buy from Lindehobby, also based in Denmark, which somehow only takes 3-4 days total shipping. So it's a bit frustrating that shipping takes twice as long from Rito. Another frustration is they don't accept American Express, so I have to pay through paypal, which charges another fee on top of tariff and high shipping costs, which together end up adding about 25-30% to order totals.

Fast shipping even across the world. Nice customer service when needed. Friendly staff. Huge selection of craft items.

I understand that longer shipping times and customs delays are out of Rito’s control, and I was patient with that. What I’m really disappointed about is that after waiting weeks and being so excited to finally open my package and start the Cloud and Olga sweaters, I realized that more than half of my yarn was missing. I only received 15 out of the 34 skeins I ordered. I emailed about the missing items and still haven’t heard back. Overall, this has been really frustrating and disappointing :(

It was stated it would be a 4-6 business day delivery and it was shipped 12/11/2025. It has been stopped in customs with no delivery estimate since 12/16/2025.

Fast shipping, good yarn selection

I’ve been knitting with the product for a few days now, and it is exquisite. Very grateful for Rito. Thank you so much for everything!