I am happy with the product offered by Riverside and with the service they provide. My rental car was bumped into whilst parked and Riverside were very helpful in assisting me in my claim and in payin... See more
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Riverside Insurance Agency Malta Limited Is the independent European Union arm of Riverside Underwriting Limited owned brand Questor Insurance an award winning independent provider of vehicle hire excess distributed in more than 20 countries, delighting our customers with unexpectedly personal customer service, claim handling and web development from the UK and Malta.
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"The most efficient insurance I’ve ever had."
Riverside Malta is pure efficiency. When I had an accident, I only had to send the documentation and a few photos, and in just a few days, I already had a solution.
Top-tier service, kindness, and results. This is the insurance I recommend.
I had to make a claim and I was amazed…
I had to make a claim and I was amazed how helpful the young lady was and I was paid out within 48 hours with no obfuscation.
Prompt settlement to my recent claim…
Prompt settlement to my recent claim with no hassle at all. Easy process when making a claim and paid withen one week.
Simple and easy!
Reasonable price and pay claims quickly
Simple and easy and I got a good rate
Simple and easy and I got a good rate! Thank you
Car hire insurance excess cover
I’ve used this service for over 10 years to protect my insurance excess as I hire a car in Cyprus twice a year and it gives me peace of mind
Very easy renewal process and no price…
Very easy renewal process and no price increase
No problems at all
All perfect
User friendly!
Good service
After a small problem renewing a policy. I asked for a callback and it was sorted immediately.
This is an absolutely reliable company, don't hesitate
This is an absolutely reliable company that always honors its commitments. I will continue to use them because they have proven their professionalism. I enthusiastically recommend them to everyone I know who rents cars regularly./ Esta es una empresa absolutamente confiable que siempre cumple con sus compromisos. Seguiré contratándola porque han demostrado su profesionalismo. La recomiendo con entusiasmo a todos mis conocidos que alquilan coches con frecuencia.
Your customer service lady was…
Your customer service lady was charming, knowledgeable about your product I requested and very polite. This is my second time of using your company and a delight to deal with. The lady is an asset to your company.
The booking process is very easy.
The booking process is very straightforward and had it done in no-time.. I liked the fact that almost all information required to help me choose the right cover that I needed, was readily available.
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