Rj Martindale Reviews 

339
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 94 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the engineering team for being prompt, highly professional, and exceptionally thorough during installations. People note that technicians arrive on time, keep workspaces spotless, and provide clear explanations of the work. Many individuals note that the booking process is seamless and flexible. Consumers are also very pleased with the office staff, describing them as friendly, helpful, and quick to respond to calls. Additionally, reviewers appreciate the reasonable pricing and straightforward maintenance plans compared to other popular providers. Clients feel secure knowing they can easily schedule annual services and rely on efficient support when emergencies occur.

What people talk about most

Service

Clients share satisfaction on service, frequently highlighting that engineers arrive promptly and work... See more

Staff

Reviewers mention positive feedback about staff, consistently describing team members as exceptionally... See more

Customer service

Consumers find customer service to be positive, frequently highlighting accommodating appointment times,... See more

Price

People report positive experiences with price, highlighting that the services are offered at a fair and very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The WHOLE team at RJ Martindale are brilliant. Needed a new boiler, the inspection visit was arranged, prompt service , clear explanation from Dan of our options. Felt very reassured about the p... See more

Rated 5 out of 5 stars

These guys were amazing. They arrived at 8am and did not stop working until nearly 5pm. Between the 4 of them they removed our old hot water and cold water tanks and installed a new combi boiler in ju... See more

Rated 5 out of 5 stars

Absolutely brilliant company. I chose them to fit my boiler a few months ago after being recommended...and not insignificantly they were almost £1400 less expensive than British Gas quoted me for simi... See more

Rated 5 out of 5 stars

What a brilliant company, staff very friendly, hard working, and very efficient would recommend this company if you would like a new hot water tank. They are reasonably priced.


Company details

  1. Plumber

Written by the company

RJ Martindale Ltd offer a professional and personal heating and plumbing service to customers in Bolton and the surrounding areas, including Manchester and Lancashire. We are a family run business with highly qualified engineers covering all areas of domestic heating and plumbing. Our reputation is built on providing an exceptional heating plumbing service with the majority of our work coming from customer referrals. Our engineers are Gas Safe registered and trained to City and Guilds standards to guarantee you will receive a professional service. We are experienced in working with major boiler manufacturers, including Worcester Bosch, Valiant, Baxi, Viessmann, Ideal and Glow Worm.


Contact info

5.0

Excellent

TrustScore 5 out of 5

339 reviews

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5.0

All reviews

(339)

99 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

In August 2025 we had a problem with our pressurised hot water tank that was correctly diagnosed by R J Martindale, they provided excellent and efficient service with the replacement. The staff were very careful with the way they worked around the property, they put down dust sheets all over the walking area, they disposed off all the waste materials and left the property exactly as they found it.

We asked them to quote for the boiler replacement soon thereafter and I was pleasantly surprised with the competitive quote that I had from them as opposed to the local firm that did it last time in 2008. We also signed up to a service plan with them as that too was more competitive than our existing provider.

Last week we had a problem with the towel rails getting partially hot. I called their office, the engineer came out that afternoon, diagnosed the issue and made the necessary correction to the system. We are very impressed with their efficiency and service.

We recommended them to our friend last year, they went on to have their heating system replaced by them and also signed up to their service plan.

I would thoroughly recommend R J Martindale to anyone who is thinking of having their heating system replaced.

29 August 2025
Unprompted review
Rated 5 out of 5 stars

Friendly top class service

Friendly, helpful way in which my call was dealt with and the appointment booked to suit me.
The excellent service from Dan, the engineer that came out, who went the extra mile and then some to ensure the problem was resolved.
Very reasonable invoice by email when work had been completed.
Couldn’t praise them enough.

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Warren is an absolute legend of an…

Warren is an absolute legend of an engineer, very polite and knowledgeable and always goes the extra mile to resolve my issues with heating/boiler. He is truly a very valuable asset to RJ Martindale and you are very lucky to have him. All staff I have contacted at the office are very polite and always willing to help.

20 April 2026
Unprompted review
Rated 5 out of 5 stars

What an amazing company and a great…

What an amazing company and a great team.
Very trustworthy, punctual and work to a high standard.
I have my boiler serviced once a year and have recently set up a plan with RJM.
I would highly recommend this company.

2 February 2026
Unprompted review
Rated 5 out of 5 stars

What a brilliant company

What a brilliant company, staff very friendly, hard working, and very efficient would recommend this company if you would like a new hot water tank. They are reasonably priced.

4 February 2026
Unprompted review
Rated 5 out of 5 stars

Contacted RJ Marindale to do an annual…

Contacted RJ Marindale to do an annual service on my Central Heating Boiler. The engineer came out and stripped the boiler down and told me that it had never been serviced properly and said it needed replacing. I was given, a more than acceptable, quote for a new boiler to be installed and it was arranged for a couple of days later. The Engineer arrived right on time and he was polite and friendly, explaining how the work was going throughout the process. The new boiler was fitted, the system was flushed through and refilled and new inhibitor added, the heating was switched on and the radiators were turned on and re balanced and Luke, the engineer, made sure that we were satisfied with the work done, which we were, before tidying up and cleaning up after the work was completed. All in all a great experience from a very good company. I can’t praise them enough, from the office staff to the engineers they are pleasant, polite and put you completely at ease. I can highly recommend them.

20 November 2025
Unprompted review
Rated 5 out of 5 stars

Superlative Job

Cannot recommend this company too highly.The price for fitting a combi boiler was competitive and the fitting was extremely professional.Scott and Edward should be commended for their professionalism.Could not recommend them any higher.Thank you.

23 October 2025
Unprompted review
Rated 5 out of 5 stars

Simply the best

Just had a new boiler and radiators fitted. From the initial visit to the completed work they have been outstandingly professional. Two and a half days from start to finish and the three engineers never stopped, not even for a break. Three of the nicest people you could meet who would go the extra mile to provide amazing service.
Amazing, outstanding, professional. I could not have asked for more. Worth every penny!
I do not hesitate to recommend them.

19 October 2025
Unprompted review
Rated 5 out of 5 stars

NEW BOILER

Had a back boiler it was well over 40years old and it finally surrendered to old age, and we had just decorated all downstairs so wasn't looking forward to the mess,Anyway RJ MARTINDALE came installed a condensing combi boiler and to look at the house you wouldn't know they had,they did a SUPERB JOB

24 September 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended!

Quality customer service at every stage. Their efficient booking system, transparent pricing, prompt and courteous plumber, punctual arrival and expertise meant our problem was solved within 1 working day. Outstanding! Highly recommended. This was our first experience with RJ Martindale, who were recommended to us by another customer. I totally get why!

14 July 2025
Unprompted review
Rated 5 out of 5 stars

5 star service

Problem fixed again with swift and efficient service as usual. Always pleasant friendly people who answer calls in the office, as are the guys who come to do the job. Would recommend them to anyone (and have done in the past)

18 June 2025
Unprompted review
Rated 5 out of 5 stars

Service that is beyond exception…

Contacted Martindales today as an emergency. Couldn't turn my water off. The response was exceptional! Louise, secretary arranged for an engineer to attend, he arrived within 15 mins with a lovely smile and an Easy manner, his name was Dan.
He was able to identify the problem immediately and resolved it within 15 mins.

Where do you get such a wonderful service?? I love to acknowledge such wonderful business's. They have never let me down.

Highly recommended

29 April 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended local business

Just had a major overhaul of our central heating system. New boiler, pressurised hot water tank and several new high output radiators.
All completed over two days with minimum inconvenience by helpful friendly engineers.
Everything left clean and tidy each day despite the major upheaval
We've been with Ryans company for a few years now for service and maintenance and they have always been professional and honest about what's required.
Highly recommended

17 March 2025
Unprompted review
Rated 5 out of 5 stars

R J Martindale

Just had boiler annual service as always engineer arrived promptly cleaned up after himself very pleasant would highly recommend this company

24 March 2025
Unprompted review

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