One important thing is that the company is always giving the exact information about the service. Thats very important. But maybe the company should send an email exacly the moment before the charg... See more
Company replied
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See what reviewers are saying
I invested in RL360 Quantum 10 years ago. So far, I made 1.1% return on all I invested, knowing that the fund manager does not take a commission. I let you make your own opinion. RL360 answered the r... See more
Company replied
I have read all the reviews and feel that's it's time to tell everyone about my experience so far with RL360. I have been investing with RL360 for just over a year now and seen returns higher than any... See more
Company replied
RL360 is a good investment platform. Its the financial advisors which makes the failure or the success story. I had lousy financial advisor who mismanaged my policy and as such I lost a lot of money.... See more
Company replied
Company details
- Non-bank financial service
- Alternative Financial Services
- Insurance agency
- Term Life Insurance Provider Company
About RL360
Written by the company
About RL360
360 perfectly describes our all-encompassing approach to providing superior investment, protection and tax-planning solutions.
RL360 provides long-term financial solutions to expats and local nationals around the world.
Our head office is based in the financial stronghold of the Isle of Man, a world leader for offshore life insurance. RL360 has other representative offices in Dubai, Hong Kong, Uruguay, and South Africa.
Our Service
We have a B+ rating from actuarial consultancy AKG, which specialises in the provision of financial services industry ratings, as well as 5 stars for service.
We have won several awards from the International Investment awards and Global Financial Services (International Adviser) awards for both our service and product offerings.
Our Products
RL360 provides offshore savings, protection and investment products to expats and local nationals around the world. Our service offering includes:
Discuss with your financial adviser today about how our solutions can meet your financial needs.
Investing with RL360 means choosing a financially strong and uniquely structured company.
About IFGL
RL360 is part of International Financial Group Ltd (IFGL). IFGL provides investment, savings and protection solutions to international investors around the world in Asia, Africa, the Middle East, Latin America and the UK.
The group comprises of RL360, RL360° Services, Ardan International, Friends Provident International, IFGL Pensions and IFGL Global Trusts. The group employs over 570 staff and administers assets of $25 billion for over 216,000 policyholders (as at December 31 2023).
RL360 Website RL360 Adviser Follow our LinkedIn pageContact info
International House, Cooil Road, Douglas, Isle of Man, IM2 2SP., IM2 2SP, Douglas, Isle of Man
- +44 (0) 1624 681 681
- csc@rl360.com
- rl360.com
3.5
Average
316 reviews
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My experience thus far has met my expectations
My experience thus far has met my expectations. My financial advisor has spoken highly of your product and I’m looking forward to growing with your company.
7 October 2024
Reply from RL360
Thank you for taking the time to share your experience Katina. We always strive to meet, and hopefully exceed, expectations!
I asked my financial consultant to…
I asked my financial consultant to arrange for the surrender of my GQ global investment on the 11th of September 2024 and is the 20th of October now nearly 6 weeks and I still have not got my money and I'm in danger of losing the property that I have put a Deposit on this inefficiency of this company is beyond the joke. if I lose the property, I also lose the deposit and I will have nowhere to live as I've already made arrangements to move out and the new tenants moving in the day I move out Of my present property
20 October 2024
Unprompted review
Reply from RL360
Hi there, I appreciate you have highlighted concerns about your surrender request. I can confirm your surrender has been processed on our end and should be with you shortly. We apologise for any inconvenience caused, have a great rest of your day.
A good agent matters!
My agent was patient, and detailed. She took her time to listen to my needs and concerns and was able to recommend a product that I was comfortable with. I wish I had met her earlier!
21 June 2024
Reply from RL360
Thank you Charmaine for taking the time to leave feedback. We agree with the title of your review, it makes all the difference!
Reply from RL360
Thanks for your 5-star review Hema, have a good day!
Admin nightmare!
Held bonds with the Company for a good few years. Then asked a simple request relating to our Bonds. Mysteriously they need me to certificate my address and identity. Given that they have been sending me quarterly statements for a number of years, then why this strange request from me before they provide the data requested?? Is it a delay tactic. Who do they think that they are sending my statements to - it’s the same name, same address and has been for 20 years!
18 October 2024
Unprompted review
Reply from RL360
Hi Dennis, we suggest that you contact your financial adviser or discretionary manager on this matter. Alternatively, if you would like to contact our Customer Service team directly at csc@rl360.com they would be happy to assist you with any queries you may have. Thanks and have a great rest of your day.
I have not been given access to my new…
I have not been given access to my new account.
10 September 2024
Reply from RL360
Hi Jorge, I have let our web support team know. Thanks for bringing this to our attention.
Secure and efficient Management of…
Secure and efficient Management of setting up the account.
18 September 2024
Reply from RL360
We appreciate your 5 star review Marjan, thank you!
Seek expert advice
Great products if used correctly, but good financial advice is important.
1 October 2024
Unprompted review
Reply from RL360
Thank you for your 5-star review, we couldn't agree more! Having a financial adviser that understands you and your financial goals inside and out is the key to success in any long-term investment.
i received a link to active the account…
i received a link to active the account that doesn´t work, i am waiting to receive your support, my first experience with the service is not the best
28 September 2024
Reply from RL360
Hi Jose. I have notified our team to ensure our system is working as expected. In the meantime, you can contact websupport@rl360.com with your policy details to help get activated. We apologise for the inconvenience.
Still haven't activated my account
After multiple attempts, I still haven't been able to activate my account, I always get an error
16 September 2024
Reply from RL360
Hi Raul, I'm sorry to hear you have been experiencing issues with your online account. If you could email our team at websupport@rl360.com they can help resolve this issue and get you activated. Thank you for bringing this to our attention and I hope you have a great rest of your day!
Reply from RL360
Thank you for your feedback Marcial, have a great day!
Reply from RL360
Hi Sanchez, this is certainly concerning to us and we would like to learn more about your situation. Please could you email csc@rl360.com so our team can look into this further? Thank you in advance and have a great rest of your day.
All went well
All went well, only the platform better to be more user friendly and easier for use.
10 September 2024
Reply from RL360
Hi Amir, we always welcome feedback on how our user experience could be better. If you have any comments or issues about using our site/platform, or ideas for improvements, please email us at marketing@rl360.com. Thanks for your review!
very good experience
RL360 is very easy to work with and very helpful. If you have any questions, they will get back to you.
5 September 2024
Reply from RL360
Thanks Neville!
I was able to get a break down of what…
I was able to get a break down of what investment options, that best suits me for age and financial stability.
12 August 2024
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