Roadlok Official Reviews 

536
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product for being incredibly easy to install, lightweight, and exceptionally well-built, saving space without requiring heavy chains. Consumers consistently note that the security kit provides great peace of mind, fits smoothly onto their motorcycles, and operates reliably during daily use. Some reviewers were not happy with certain technical components, mentioning frustrating issues such as receiving short bolts or experiencing locks that seized over time despite regular maintenance. People also noted occasional challenges regarding delivery inquiries, finding spare parts, or navigating a slow installation process.

What people talk about most

Product

Customers had positive experiences with the product, frequently praising it as a brilliant security kit that... See more

User experience

Reviewers highlight positive aspects of user experience, frequently noting that the product is easy to... See more

Quality

People report positive experiences with quality, highlighting that the items are incredibly well made,... See more

Delivery service

Clients share ambiguous opinions on delivery service, with some reviewers noting that the package arrived... See more

Service

Users describe positive interactions with service, highlighting great communication and swift replacements... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent product, it was recommended to me last year by a fellow BMW rider, but my bike didn’t have a radial mounted caliper!. Forward a year and my new R1300GS now has the ROADLOK fitted, quick and... See more

Company replied

Rated 5 out of 5 stars

Straightforward fitting to my motorcycle. Takes a few goes to get used to using it but then becomes second nature. Just remember to leave a bit of leeway to allow room to move back and forth until the... See more

Rated 5 out of 5 stars

I received my disc lock as a suggested gift and the lock has easily met my expectations. It was easy to install and is very well built. I like the fact that it is permanently installed and you only ne... See more

Company replied

Rated 5 out of 5 stars

A superb product that makes “carrying” a lock so easy; just need the key and pin barrel so it’s weight and space saving. Even more importantly it’s easy to fit and use and I can’t topple off my bik... See more

Company replied


Company details

  1. Locksmith
  2. also in
  3. Motorcycle Equipment Store

Written by the company

ROADLOK – The #1 in permanent motorcycle security (ART4-certified) Roadlok has been a leading name in premium motorcycle security for over 20 years. Our patented, permanently mounted immobilizer locks the motorcycle directly via the braking system, preventing it from being ridden away — a much safer and more effective solution than traditional chains, cable locks, or easily bypassed alarm systems. Our technology has been tested and proven on hundreds of motorcycles: from cruisers and touring bikes to sport and adventure models. This makes Roadlok one of the most versatile and reliable security solutions on the market. ✔ ART4-certified


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

536 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 48 hours

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4.5

All reviews

(536)

51 reviews in the last 12 months

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Rated 5 out of 5 stars

Very easy to install

Very easy to install. Roadlok.eu very helpful to choose right one. Game after a few days. Installation and choose right distanser can be done more easy than Roadloks Installation guide. Guide Are made for people with 10 thumbs. Feels Secure and easy bring lock

3 July 2025
Rated 5 out of 5 stars

Above the call of duty

Quick service, great follow and above necessary attention to detail. I needed a piece quickly. It arrived in time. They thoughtfully included another piece I hadn't been smart enough to order. Another bonus. Great service

28 May 2025
Rated 5 out of 5 stars

Great product!

Great product!! I believe it is the safest product in the category at the moment!!! Had a few parts missing from the box but the seller contacted with me and everything is solved asap!

15 May 2025
Rated 5 out of 5 stars

Premium product

Premium product. Very handy for daily use if you don't want to carry around a heavy traditional lock.

19 May 2025
Rated 5 out of 5 stars

Lovely bit of kit!

Rapid delivery. Lovely quality product, can't comment on longevity yet, but can't imagine there being a problem. I found fitting it incredibly easy. On the bike in less than 10 minutes, using Roadlok's recommendations for spacers etc. Locked into brake disc with no trouble. Very neat, very good quality....delighted. Perfect for quick stops etc

28 April 2025
Rated 5 out of 5 stars

Great product

Great product, fast delivery, easy installation, no extra weight in bags, always with you. Best solution I saw. And according to other tests, the safest lock.

22 April 2025
Rated 1 out of 5 stars

Import charges are extortionate and the…

Import charges are extortionate and the ability to pay on line is the usual standard with royal mail, wouldn't recommend this way of purchasing as cost 25% more plus hassel to get the lock that I still haven't received.

A learning experience and hope the lock is worth the extra expense and total frustration!

22 April 2025
Roadlok Official logo

Reply from Roadlok Official

Hi Ivan, I'm sorry to hear that the import duties were unexpected.
When you order from outside the EU, we don't charge you salestax, so instead of paying 249.99 euro, you pay 206.60 (for a black Roadlok).
At checkout, we show an additional notice to inform you of the import duties and taxes with a link to our shipping and payment page.
The import duties and sales tax you had to pay upon import is outside our control, as those are local regulations and are not defined by us. However, the total cost of the purchase price + import / tax should be around 249.99, which is the price anyone from inside the EU pays.
Regarding the time it takes to receive the product, again, this is largely due to Brexit and the delays at customs.
We do offer DHL Express delivery at a surcharge.
Overall I hope this explains the process and more importantly, I hope a positive experience using our lock will soften these blows a bit.
Please don't hesitate to reach out if you have any other questions.
^ Taco

Rated 5 out of 5 stars

Really happy with lock

Really happy with lock. Simple device, easy to install. Only one suggestion to make it even easier to manage for customers if you can provide up to date instructions for each motorcycle.

4 April 2025
Rated 1 out of 5 stars

I got the wrong roadlok for my bike…

I got the wrong roadlok for my bike (Husqvarna Svartpilen 400 2024) and now I have to wait 3 weeks to get the correct one

1 April 2025
Roadlok Official logo

Reply from Roadlok Official

Hi Jose,
we again apologise for receiving the incorrect lock. As we also offered by email, you can either return the lock for a full refund. Or wait for the correct lock, which is still in pre-order on our website. As soon as it becomes available, we can send you one.
In the meantime, if you change your mind and would like a refund instead, just reach out and we will make this happen.
^ Taco

Rated 3 out of 5 stars

Good product, probably too expensive considering poor customer support and attention to details

Order experience was a pain: I received my roadlok after 3 weeks, which is far more than adverstised and no answer from customer service until I put a feedback on trustpilot. Product itself is well made and works as expected. Two elements to improve for a BMW GS: the provided screws are slightly too short according to roadlok own instructions: about one millimeter of thread is missing with the provided kit, compared to the amount of thread you get with the original BMW screws: that works and seems to hold the callipers well enough, but unfortunate that you get instructions and a full set of spacers that ultimately are not used. Also all BMW screws are torx, the ones provided by roadlok are hexagonal, which is quite current with third parties but it would be better to provide torx as well to keep toolkit uniform (these are big bits, and you need to tighten according to torque, so I had to buy an additional hex bit for my torque wrench)

5 March 2025
Unprompted review
Roadlok Official logo

Reply from Roadlok Official

onze excuses dat je niet eerder antwoord hebt gehad op je vraag. En natuurlijk nog meer excuses dat je je slot nog niet ontvangen hebt. Vorige week ben ik persoonlijk naar de fabriek in de VS gegaan om te zorgen dat we de achterstanden zsm kunnen wegwerken. Vandaag ben ik alle achterstallige mails aan het wegwerken. Onze mail en jouw review zijn inderdaad "toevallig" tegelijk gekomen. Echter ook via deze weg nogmaals onze excuses voor de vertraging.

Rated 5 out of 5 stars

100% recommend for Triumph Tiger 900 RALLY PRO

Bought this awesome little kit from ROADLOK for my Triumph Tiger 900 RALLY PRO, after MANY hours comparing (full autism mode) designs and systems.
I am pleased to say this was very much the right choice for me.
The kit literally took me 2 minutes to install without instructions, has loads of different size spacers, etc and is super easy to use, the pin is sprung loaded so you lock it in and rotate the wheel until it engages.
I would say this is fairly difficult to remove quickly even with an angle grinder.
The added bonus it looks OEM, too as they come in different colours.
It comes with a little bung you put in when you take the lock out to keep the grit out that I feel could do with a redesign so you dont easily loose it but generally a nice thought.
The great thing is that you cant move the bike an inch with it engaged so there's no concern about forgetting it, pulling away then it locks up and you drop the bike.
All in a great little security device that I 100% recommend.

25 January 2025
Unprompted review

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