Roadlok Official Reviews 

536
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product for being incredibly easy to install, lightweight, and exceptionally well-built, saving space without requiring heavy chains. Consumers consistently note that the security kit provides great peace of mind, fits smoothly onto their motorcycles, and operates reliably during daily use. Some reviewers were not happy with certain technical components, mentioning frustrating issues such as receiving short bolts or experiencing locks that seized over time despite regular maintenance. People also noted occasional challenges regarding delivery inquiries, finding spare parts, or navigating a slow installation process.

What people talk about most

Product

Customers had positive experiences with the product, frequently praising it as a brilliant security kit that... See more

User experience

Reviewers highlight positive aspects of user experience, frequently noting that the product is easy to... See more

Quality

People report positive experiences with quality, highlighting that the items are incredibly well made,... See more

Delivery service

Clients share ambiguous opinions on delivery service, with some reviewers noting that the package arrived... See more

Service

Users describe positive interactions with service, highlighting great communication and swift replacements... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent product, it was recommended to me last year by a fellow BMW rider, but my bike didn’t have a radial mounted caliper!. Forward a year and my new R1300GS now has the ROADLOK fitted, quick and... See more

Company replied

Rated 5 out of 5 stars

Straightforward fitting to my motorcycle. Takes a few goes to get used to using it but then becomes second nature. Just remember to leave a bit of leeway to allow room to move back and forth until the... See more

Rated 5 out of 5 stars

I received my disc lock as a suggested gift and the lock has easily met my expectations. It was easy to install and is very well built. I like the fact that it is permanently installed and you only ne... See more

Company replied

Rated 5 out of 5 stars

A superb product that makes “carrying” a lock so easy; just need the key and pin barrel so it’s weight and space saving. Even more importantly it’s easy to fit and use and I can’t topple off my bik... See more

Company replied


Company details

  1. Locksmith
  2. also in
  3. Motorcycle Equipment Store

Written by the company

ROADLOK – The #1 in permanent motorcycle security (ART4-certified) Roadlok has been a leading name in premium motorcycle security for over 20 years. Our patented, permanently mounted immobilizer locks the motorcycle directly via the braking system, preventing it from being ridden away — a much safer and more effective solution than traditional chains, cable locks, or easily bypassed alarm systems. Our technology has been tested and proven on hundreds of motorcycles: from cruisers and touring bikes to sport and adventure models. This makes Roadlok one of the most versatile and reliable security solutions on the market. ✔ ART4-certified


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

536 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 48 hours

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4.5

All reviews

(536)

51 reviews in the last 12 months

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Rated 4 out of 5 stars

Secure and easy to use!

The product is well Built, great quality.
Instructions clear.
Easy to use!!! The removal pin is light… Nice to transport, and felt escute on the bike.
Real like.

14 October 2024
Rated 5 out of 5 stars

What’s not to like!

Arrived quickly, fitted easily, what’s not to like. Quality product. Gives me a lot reassurance.

The only thing I would query is that Roadlok does not appear to be acknowledged by bike insurers? Will that change soon?

12 September 2024
Unprompted review
Rated 5 out of 5 stars

Great product

Great product! Finally I do not have to bring an heavy piece of metal in my pocket or attached to my bike.

18 June 2024
Rated 4 out of 5 stars

Very good deterent

Pros : The customer service is really good and the idea for the product also very good.

Cons : Takes a bit of getting used to by having to move the bike until it "clicks" into a disc hole for bikes with no center stand this isn't great as sometimes it's hard to get the back wheel up against a post or fence to chain up the back wheel but that can be overlooked . . Another issue I have is the steel bolt is extremely difficult to take out almost have to force pull the keyring out, which i feel is going to break soon that part could be alot better as the hole where the keyring joins/is attached to the pin is too small and joins at the weakest part of the keyring , I've noticed slight scratches too on the break disc from trying to lock this .. good product idea but for the money the removal of the steel pin is poor ( always used the plastic pin while driving ) and ive already had to put spray oil into the key cylinder too as that has gotten stiff already and I've only been using this on my bike for over a week ( I live in Ireland so it rains alot maybe do a covered key hole updated version ? )

The bike I have is a Bmw S1000R . With only a side stand.. I feel this lock suits bikes with a center stand too as for me it's almost easier to lock the pin in place without actually clicking it into a hole as the pin pops right out with the spring however it's not technically locked .

**EDITED: the owner emailed me giving very clear instructions also there is a waterproof rubber cap - which I never got - to cover the key hole ) 1 star added to my review for the email but still 4 due to no rubber but after a few months of use I'm very happy with this lock and is easier to take out now with the moving of the bars tip from TACO .

4 July 2024
Unprompted review
Roadlok Official logo

Reply from Roadlok Official

Hi Myles, Thank you for your elaborate review. I think I can help with a couple of the points you're raising.
First off, with regards to the key being "stiff", I will contact you via email shortly to discuss this further.
Secondly, with regards to the BrakeBolt (pin) getting "stuck", this is due to the geometry of the frontend, the forks being at an angle and the bike still settling in the suspension.
There is an easy solution; when you're unlocking the Roadlok, turn the key to the unlocked position, you'll now see the Roadlok pop out about 1 ~ 2 mm. This means the lock is fully open. Then with one hand, slightly pull on the BrakeBolt whilst using your other hand to pull down on the handlebar. Sometimes quite forceful. The BrakeBolt will pop out fully without having to pull very hard.
This effect gets worse if you park your bike with the front wheel straight, lock the Roadlok, then roll and click and finally turn the steering to the left to lock into the steering lock.
Ideally you park the bike and put the steering lock on, then lock the Roadlok and with the bike still on the sidestand drag it backwards until the click.
It is very likely that the pin will not get jammed at all.
And again, if it does get jammed, a pull down on the handlebars will release it. (or sometimes up is easier, depending on the bike)
^ Taco


**EDITED: I'm glad to hear that you're no longer experiencing issues with a "stuck" BrakeBolt.
Regarding the missing rubber cap, we were not aware of this. We'll send you one today.

Rated 5 out of 5 stars

Fantastic product

Fantastic product. Great build quality, so easy to fit and use. I’m locking my bike each time I park it now, whereas before with my disc lock I often didn’t bother because of the hassle.

1 June 2024
Rated 5 out of 5 stars

Roadlok

Very good communication via email, as the company is settled outside the UK.

Product excellent in packaging and quality.

Definitely recommended 👍🏼

30 May 2024
Rated 5 out of 5 stars

Ordered this roadlok for my BMW 1250 GS…

Ordered this roadlok for my BMW 1250 GS just before my vacation. Dealer gave me the European version. however for BMW & HD the bolds are different then the European version. Called Taco at the Roadlok inporter for the Netherslands . He sent me two bolds same day , bolds didn't arive on time for my vacation ( post NL). He took care that I was able to pick up the bolds at a local BMW dealership . Excelent job !! he deserves a hot shower . This is SERVICE with capital letters ! Taco Thanks again.

6 June 2024
Unprompted review
Rated 4 out of 5 stars

Great product, mixed user experience.

Roadlok arrived with no plastic dust cover, and weeks later I still had no reply to the emails I wrote customer support. However, the moment I wrote via the website chat, someone got in contact with me, promising to send a plastic dust cover.

Edit 13/5/24: The dust cover has been shipped, so I'm upping the score.

The pin, when engaged but not locked, has also scratched my disk in at least two separate occasions. Quite unpleasant noises when trying to get it to lock.

Otherwise the quality of the product is superb, and it's second to none in terms of comfort and security. It's not cheap, but still a worthy purchase.

24 April 2024

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