I had fought a losing battle with squirrels stealing all the bird food for months: acrobatics and simply demolishing the feeders. Searching online I discovered Roamwild Pestoff bird feeders and or... See more
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Our mission? To make products that work better and make your life easier. We think of new designs and ideas that are more than just functional - they're also unique and innovative. And we have a simple rule: if we wouldn't use it ourselves, we won't sell it.
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Sevenacres Lane, CM9 8HD, Maldon, United Kingdom
- 0208 327 0455
- hello@roam-wild.com
- roamwildproducts.co.uk
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Great & fast delivery
Great & fast delivery. The bird feeder is greatly appreciated and used by all the small birds, it is driving the squirrels crackers though because they can’t get into it haha. Trying to feed the hanger through the leaves to hang onto a branch is difficult though, so maybe you could make it so the hanger could be detached at one side and then clipped back? But other than that it’s a brilliant feeder. Definitely will recommend
Good product
Does what it says on the tin very little seed wasted not been tested by squirrels or corvids yet but so far so good
Brilliantly robust and easy to clean…
Brilliantly robust and easy to clean bird feeders that are Covid-proof.
Birds Don’t Like the Pest-off 3.0 Suet Pellet Feeder
I like Roamwild bird feeders but made the mistake of believing their hype and buying a Pest-off 3.0 Suet Pellet Feeder (Order No. UK300691).
I have a model 2.0 feeder which the birds empty on a regular basis, whether I fill it with suet pellets or bird seed and I followed the instructions for locating the new feeder but whatever I put in it they won’t touch it.
Support kept suggesting I give it time but if the old feeder is empty they just go elsewhere rather than tackle the ‘security’ of the new feeder.
Support’s offer to resolve the issue after 2 months? I can buy a new seed lower assembly (presumably a version 2.0) for £19.98 (delivered).
EDIT AFTER REPLY FROM ROAMWILD:
I have not removed the old feeder, I have placed the new feeder near it as recommended by your support team. Sometimes though the old feeder runs out and the birds then just go elsewhere.
I used to feed my birds with sunflower hearts in my 2.0 feeder but bought suet pellets as a trial. They loved them and had no trouble eating from the 2.0. I bought the 3.0 as it was designed to use with pellets while I could continue to use the 2.0 for other food. When the birds would not feed from the 3.0, to experiment, I filled both with pellets and they eat them from the 2.0 without any problem but they cannot feed from the 3.0.
I have cleaned the 3.0 twice to ensure it is not blocking. The suet pellets have not melted. There is no debris blocking the ports - just individual pellets. This is an access issue in the design of the 3.0 suet pellet feeder.
Even if they had melted this is a suet pellet feeder so if hot weather can melt them why did you design a feeder with a small opening from which the birds have to feed?

Reply from Roamwild
The Roamwild products very well…
The Roamwild products very well thought out and constructed for easy maintenance
Have used the feeders now for past 3 years and now added the new seed catcher with pleasing results preventing normal mess from small birds .
Have sent pics seperately
A++++
Very quick delivery I ordered before 12 got next day. Brilliant product the blue tits are straight on it after taking away old feeder. No jackdaws can get at it now i still feed them at other end of garden though. Well made in Aurora blue which is absolutely striking
Website easy to navigate
Website easy to navigate. Bought 2 feeders and super happy with both.. definitely squirrel proof which is what we needed.
This is a good, high quality feeder
My birdfeeder was delivered within a few days after I ordered it. The hanging hook didn’t fit and I contacted the company They offered refund or replacement. I chose to keep the feeder and they sent me a replacement two days later. The hummingbirds started using it the same day I hung it out. This is a great company, with great products and great customer service.
No hassle, no drama…
The gardening products I have purchased from Roamwild are really good quality, and they were delivered easily and on time with no hassle or drama. Thank you, Roamwild.
Actually keeps squirrels out.
I have had this feeder for about a month and they are the best squirrel free feeders that I found. The squirrels have tried to get to the bird seed but have failed every time.
Quick shipping and it was easy to set…
Quick shipping and it was easy to set up and clean .
Dreadful returns process and product didn’t work for me
Product not all its cracked up to be and returns performance is extremely poor.
I bought a pest off bird feeder 3 as my existing feeder failed to cope with Jackdaws. I placed it exactly where the other feeder was and filled it with a premium bird seed mix. Maybe my regular garden birds are especially sensitive but they wouldn’t go near this feeder. I removed all other feeders which are emptied daily, but still no joy within 7 days, so I gave up and decided to return it.
That wasn’t as easy as it should be. I buy a lot online and most companies make returns simple, easy and most importantly keep you fully informed throughout the process. Don’t expect any of that from these guys.
1. You have to request the return and await their agreement.
2. Then you have to prepay their courier for a collection and wait in on the day selected for them to call. Except they don’t! No contact and no collection for 3 days.
3. Then they tell you if this happens (probably a lot) to contact the courier and rearrange the collection, and yet again they fail to turn up or contact you.
4. At this point your only option is to arrange you own return with someone reputable like Royal Mail.
5. First though you have to request a refund for the extra charge for the failed courier collection. This was actioned promptly.
6. Once you have proof of delivery don’t expect any acknowledgement of receipt of your return, they don’t bother with this. so you have to send them a copy of the POD.
7. Following this they still failed to send any acknowledgement of receipt of the return.
8. Eventually having heard nothing after 2 weeks I lost patience and raised it with Paypal and only then did notification of the refund arrive, 15 days after the goods were delivered back to them.
I can’t recommend the product as the birds in my garden just didn’t like it. I bought a Squirrel Buster seed feeder and this is working extremely well.
I can’t recommend the company as they seem to be extremely focussed on marketing, yet neglect basic professional customer service regarding returns.

Reply from Roamwild
Not “squirrel proof”
Squirrel attacked the feeder and managed to chew all the plastic around the top of the lid then got into the feeder. It was damaged beyond repair. Company were dismissive and said it was my fault as it had been hung in wrong place. Offered me a plastic part for £19 plus postage. Not acceptable. Won’t be buying from them again.

Reply from Roamwild
I recently bought 3 Roamwild Pestoff3…
I recently bought 3 Roamwild Pestoff3 feeders and it is the best investment I have ever made in feeding the birds. No more jackdaws, magpies or squirrels. Just loads of small birds - tits, finches, sparrows, siskins - all eager to feed on the sunflower hearts. Hardly any wasted seed, no rats. So impressed 👍
A great bird feeder
A great bird feeder. Heartily also recommend the cage accessory that goes with it. It allows the small birds to feed directly, and the larger birds scoop up whatever falls on the ground. Best of both worlds! And definitely keeps the squirrels at bay. A+
It's a good feeder
It's a good feeder, but there's a design problem in that the top catches rain with no way to drain. By adding small holes through the center it will allow draining, but requires a small o-ring to seal the connection area.
I love the seed catcher
I love the seed catcher. It has greatly saved my lawn. This is my 3rd one I have bought.
It does rust pretty quickly. I now spray the whole unit with clear coat spray paint, which prolongs rusting. Also , they have gone to a lighter gauge on the petals which is a little deduction for me since squirrels can bend them more easily. Yes, there are some poor points, but I keep ordering because it just works😀
Excellent product
Excellent product. Great instructions. Birds love it and the squirrels are no where to be found.
Poor Customer Service continued.....
Roamwilds products are good. As starlings are really underweight right now they have earned the right to eat mealworms even if it I don't like the wretched birds.
Roamwild need to improve their dispatch service, sending them by Royal Mail with no alternative methods of delivery is ridiculous . Temu can do better than that which shows how little interest Roamwild has once they have your money.
My first order got as far as Dublin, paperwork was incorrect and it went all the way back again.
I offered to pay for faster shipping but the manager obviously didn't want the inconvenience and so I had to wait for the feeders to come by snail mail again.
ROAMWILD YOU NEED TO GET A NEW WAY OF SHIPPING YOUR PRODUCTS!!!!!!!
UPDATE July 15th-:
The fault is not with Royal Mail, it is with the lack of willingness to provide an alternative. Ireland is not Outer Mongolia. Amazingly DPD, FedEx, UPS, DHL, and Evri all deliver to Ireland .
I can keep this going for months. You need to pony up and get into the 21st century 😕🐦🙄

Reply from Roamwild
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